All Products Support Forum

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fix. I put the mouse over the box asking for a credit card number, the saved numbers pop up, I select one, and then the pop-up box disappears without filling in the credit card number. There has got to be a fix for this, but I cannot find it. Pls. advise...

I use Firefox and have saved my User ID and Passwords for my ATT email (https://currently.att.yahoo.com/) and my ATT account (att.com). It was populating these fields before but now the User ID wont populate and I have to type the info in. The Password populates OK. What happened and what can I do to get it to work?

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

My account email address has changed, but I cannot find out how to change it to my new email address.

The Help article didn't make sense because it said: go to the Menu button, but I couldn't find a Menu button.

How can I stop Firefox from asking for the master password for bookmarks on start up? Often I don't need to use a password. It is very annoying and I think it is dangerous because then if I step away anyone has the use of my passwords. Firefox used to only ask when you needed to use a password to login to a site. I think this change is dangerous.

I have just re-installed the latest Thunderbird. Authentication Oauth2. I have given gmail my phone number to call for authentication. After the first test, gmail will not call my phone and will not log Thunderbird in. I cannot get in Thunderbird messages recently sent through the online browser into Thunderbird.

Good Day All, My RCN Webmail login website is not being fully resolved because the full login URL is changed. Since RCN is being merged with Astound I now must choose between them before getting the login page. I change it but it wont save it with the sub URL /support/email/rcn-webmail/ intact & unlike KevP's solution, @ https://support.mozilla.org/yo/questions/1360318 my page is not a frame & doesn't seem to be a redirection issue that I can tell either. Does any one know how I can troubleshoot this ? Thanks in Advance for any contributions.

The password manaer and autofill works just fine. but every damn time I try to log into anything I have to do the F-ing two factor authentication everytime. I'm so sick of it. It even does that even though I selected "trust this browser or device or whatever". I hate 2FA I dont care how secure it is its a pain in the ass!!!

I'm walking through the steps for changing my account from pop to imap.

when you click done and it asks you to log in to your google account, it gives me my account name, but when I hit next, it just clears it and nothing happens.

I don't see anything in the instructions on how to solve this.

Thank you.

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different?

Linuxmint 20.3, FF 100

Before a recent update, I had my xnew tab page" set up the way I wanted it, so it only showed a few pinned bookmarks and nothing else. After the update, my new tab page is now showing items from my history after my pinned bookmarks.

I have the "recently visited" toggle turned off in "customize homepage", but they're still there.

So, how do I get rid of this clutter?

Hi all, in Firefox for Android (in the following I will always mean "Firefox for Android" when mentioning "Firefox") 78 it was possible to store login credentials, which were used to authenticate on a web proxy. The web proxy is a "squid" web proxy with enabled user authentication.

With Firefox 91 (I have not determined since which version exactly the behavior was changed, we "jumped" from Firefox 78 to 91) the web proxy asks for the login credentials and the authentication itself is working, but Firefox 78 would prompt the question, whether the user wants to store the credentials. This prompt will not be shown in Firefox 91. Additionally I have tested Firefox 98 and 101, there the prompt will be shown and the credentials will be stored (I can look the credentials up in the Firefox Password Manager), but they will not be "auto-filled" when accessing the web proxy again, after closing the Firefox.

My questions regarding this issue: Does someone know patch notes, where this behavior is mentioned? Does someone know, if this is on any "Mozilla Buglist/Featurelist"? -> before the hint will be given "use the search" -> Does someone know, what the underlying mechanism is, so that I am able to look it up?

Thanks, I appreciate any hint or suggestion (like raising it as bug/feature or possible workarounds).

BR

I upgraded to V90 because Gmail will not work with Thunderbird after May 30, 2022. Since upgrading, password manager does not work, (won't store passwords) and I have to manually sign in to all my Gmail and Hotmail accounts at every start up and every time I select "Get Messages" on menu. I tried restoring to previous version and reinstalled V90 but it does not fix.

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Hello In mozilla firefox, i disabled "ask to save passwords, autofill forms" and i turned on "never save history, delete cookies after exiting browser" functions. I entered my passwords for one website using this browser. And I deleted cookies and history one more time to make sure so that no one can access my login and password. But in one article i read that firefox keeps files called logins.json and key4.db which stores login&passwords. My question is - Are my logins and passwords saved even though I disabled&enabled that functions i mentioned before?

Do I need to do anything to ensure that my iMac desktop can seamlessly access Thunderbird 91.9.0 following Google's 30 May deadline re third party apps? My Thunderbird security "accepts all cookies". My Google/Gmail account has "less secure apps" ON

If I sign up for Google's Two-Step verification will this have any bearing on the above or is it quite separate? Many thanks, Old and confused...

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew