All Products Support Forum

Dear Support Team,

I am facing an issue. Whenever I double-click an email from my inbox, it opens as a draft email.

I tried a couple of things by searching on Google but couldn't find the solution.

Please help me.

I have recently switched to Thunderbird from Outlook and have found that some types of email are not visible in my Thunderbird inbox. I can see them in my email provider's webmail and they worked fine in Outlook but they aren't appearing in Thunderbird. I have tried adding the sender's email to my address book and telling Thunderbird not to block messages if the sender is in my address book but that hasn't helped. The two types that I have noticed are: i) messages from a groups.io mailing list that I'm a member of and ii) the daily digest from Nextdoor (a local social media website). However, if I search for the subject or sender then the email can be found by the search in Thunderbird so it seems to be there but just not visible. I have set up a global inbox and have various sub-folders of my inbox which I use rules to divert emails to. Any suggestions gratefully received.

Ever since The new Thunderbird was releasedatum I havet difficulties to enter The program. It crashes 4 out of 5 Times. Sometimes I havet to restart The computer serveras times to make it work. What havet you done to Thunderbird?

Good evening, when I delete an email on Mozilla Thunderbird it is not deleted at the same time on the liberomail site. How should I set up my account? Thank you Best regards

I'd be happy and grateful to you and your tips. I use Win11 and Thunderbird Ver. 115.5.1 . My problem started months ago. The attached image shows the typical message I receive: the sender does not show, my name always appears instead (Francesco Tamburrano). Moreover when there is a link, clicking on it does not act (does not transfer to the address shown). I am ready to provide further info and examples of received messages. This problem is only with Thunderbird. I am obliged to use another mail....but I love Thunderbird, I really like it! Best regards to the reader!

Hello I'm currently in need of configuring all of the clients with the Root CA certificate needed to use our new proxy server. I've seen that Thunderbird uses its own certificate repository, but there is yet a configuration option for reading Windows machine's own store, called security.enterprise_roots.enabled . This could be the best option since my users work on shared windows terminal servers. Is there a way to deploy this setting to all users? (I haven't found a GPO template for Thunderbird with this setting) I think I could create a logon script to copy a default user.js to every profile folder, but I don't know where the system could read the profiles path (multiple for most of the users).

thanks

Unbelievable I know but when I open the highlighted email sent to the highlighted recipient it's a email that was sent to someone else!!! This has happened regularly since Supernova and I am sorry to say as a user of Thunderbird for donkey's years (I have donated several times) this is of course unacceptable. Unless you can quickly tell me what is wrong and fix it I will be having regrettably to change email platform to someone else.

Since I updated to Supernova, I've been unable to resolve issues related to constantly expanding subfolders and not being able to access folders due to summary file issues. My sent and trash folders disappear randomly and I can't see emails in other folders with repairing them, which doesn't always work. I've used Thunderbird for many years. Sadly having to pursue another option.

Is there a way to use the default xfce windows instead of firefox`s own? I mean I have my own setting in the xfce window manager that are not applyed to firefox. fo example: I unchecked Raise windows when clicking inside application window, that is not applyed to firefox, I also have a context menu when right clicking on other windows title bars that I can customize, In firefox I have something total else.

hi Edge is 2x faster then Firefox using Onshape 3D cad cad program Firefox picks another driver GTX 980/PCIe/SSE2 Edge use Gforce RTX 3060 PCIe SSe2 How can I make Firefox use the same driver as Edge

Hi everyone - is there a way to export ALL emails from a Yahoo Mail inbox? I have tried right clicking on literally every single folder in the account, clicking on "ImportExportTools NG" then "Export All Messages in Folder" and it only exported like a maximum of 30-ish emails, minimum of 1 in each inbox. I also tried the ImportExport add-on and the sizes of the files were not right. I'm wondering if the files in the "ImapMail" folder in C drive contain whole thing?

Thanks so much for anything I can try at this point.