All Products Support Forum

Howdy When I click get messages it downloads both clients at the same time. I already unchecked all the boxes in settings for downloading automatically. Never had this problem before latest update. Thanks in advance Joe

I am constantly getting notifications from Firefox and cannot cancel them. They appear on my login screen and on home screen (see screenshot). Cannot swipe them away and cant find way in FF. Only way to get them to go away is to restart phone.

Usually notification comes from an active web page but now getting them from Firefox itself. Current one just says "About home".

Suddenly a new message will arrive with several related messages attached as happens with a search. The new message is not bolded and is difficult to see. What have a done? I have been using Thunderbird for at least 20 years and now feel lost.

When I opened Firefox, the message below popped up for a few seconds, then disappeared: CAD 3.8.2 - Some site data, including 1 Cookie(s), removed from 1 domains(s), including addons.mozilla.org...

Can anyone explain this, and should I be worried (CAD is a Python term used in uploading code). Thank you.

helenws

Having problems with my emails since the change over. They are ascending instead of descending and I can't change it. Also when I log in, emails start at 2016 instead of recent emails and i have to scroll down to see my new emails. Help!

Hi , Since yesterday 28.10.2023 I have been unable to view Youtube while using Firefox. I recieved a onscreeen message that I have been blocked by Addons.com. I am totally confussed by this

Cloudflare Ray ID: 81dae3fa787863a9 • Your IP:                  • Performance & security by Cloudflare

Hi, Since latest update, loading a video damn slow, few minuted or maybe more to load a video, when I copy the link and open in edge, it very fast, thus, this is mozilla problem, not youtube. Please check the screenshot as per attached. Thank you.

I had to reset Windows 11 and reinstall Firefox but I don't have passwords and bookmarks that were there. Is it possible to restore them? Thank you for your help.

1. Mozilla email address 2. When I use Mozilla-Firefox to look for products on Amazon, you don't show the "SIZE" pull downs that are visible using Google Chrome or EDGE. I'm sure this is not good for business. I would prefer to remain on Mozilla, but somehow Amazon has blocked you from showing the size choices, and subject prices!!!

I was using PC and a window popped up saying "allow Firefox to make changes" and I clicked allow! Shortly thereafter my PC froze and I had to power it down. Now Firefox looks completely different and all my bookmarks and links to everything is gone. Also all my saved email logins and information!

Please help me reverse this change, I hate it!! Betty Turner

Lately, every time I turn on my computer, Google comes up as my browser. I believe that Avast, for which I have a paid subscription, is responsible for this hijacking. I have never used Google as a browser, nor do I wish to. I have to constantly maneuver to use Firefox. I am not omputer savy, so I need help.

1. How can I prevent this? 2. Is there a Federal Agency to complain to? 3. Is Firefox aware of this?

Thank you, Nick M.

This is my wife's email account which she uses and which also shows up on my computer. I don't want to download those messages but I would like to delete most of them. Just seeing the subject line would be enough for me to know which to delete but it appears that I can't do that without downloading all 18000 messages! Can't do that! Suggestions?

W Mozilla Thunderbird za pomocą reguły/filtr utworzyłem autoresponder. Reguła odpowiada używając szablonu. Jednak podczas komunikacji miedzy dwoma kontami które posiadają autoresponder dochodzi do zapętlenia wiadomości. Chce aby nie dochodziło to zapętlenia wiadomości

After the latest update, when I try to print emails (Windows 11), I only get a few lines...then, NOTHING else. I'm having to resort to Windows snipping tool (which is awful) to get emails printed.