All Products Support Forum

How can I remove donation POPUPS. I installed Thunderbird a few weeks ago. Because of the excellent working mailbox, I immediately transferred a donation and then received a friendly confirmation, but still those annoying POPUPS.

How do I stop it? I don't want to modify any user css. Only this kind of hacks is what I found. Can't mozilla just add a setting for that? Or preferably disable that by default?

Just yesterday, I tried to download my latest email with "get messages" on my PC but got a message saying "error with account stanmalette" and "Sending of username did not succeed. Mail server pop.embarqmail.com responded: stanmalette is an invalid mailbox.Account name should be the fully qualified email address". I can still get my thunderbird email on my phone, but the PC seems locked as of 10/24/22. Should I set up the account again, or download Thunderbird again, and should I be pop or imap? I have been using Thunderbird for many years and this was unexpected and confusing. Stan

For some time now I've had an issue with navigation icons appearing as text and not the icon.

An example if this small screen shot under Google Calendar

Note the arrows to go left or right are missing and instead it savs NAV.

I'm having this appear other places as well.

Thanks

Scott

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site.

Rather than seeing the page as intended, there is a semi-tranparent "film" over it and many of the areas show html coding instead of the intended images.

If I view sites in any other browser I can view signup forms, Facebook/social media widgets on sites, etc. But they are not there when using Firefox. I do clear cache at all levels.

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version for the update. Can any one help me. Thanks

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

I am blocked from viewing many links to my paid subs behind their firewalls. When I copy and paste the URL to edge it is viewable. Or is it the firewall owners fault? Should I accept this as a feature of Firefox or should I go exclusively to Edge?

I have started to have emails disappear from my in box. I have been in touch with my internet provider with no luck as they think it may be some thing with in your system. I am not what you would call computer literate so I have no idea what is going on. Any help will be gratefully received Regards Geoff Chatfield

I cannot send emails from Thunderbird. I am using MS Windows 10 and my ISP is comcast.net. My email provider uses MS’s Outlook servers. For years I had no trouble using Thunderbird. Even after my email provider switched to using Microsoft’s Outlook servers. But when I subscribed to Microsoft’s Office365 and accidentally opened its Outlook module/application I was no longer able to send out emails. I could of course receive and send emails when I logged into the web version of Outlook, but while I could still receive emails I could no longer send them via Thunderbird. When I installed the latest version of Thunderbird (78.14.0 (32-bit)) I was no longer able to even receive emails. However, when I set up a “new” account (and used the email provider given password, which works at the web version of Outlook) and switched from POP3 to IMAP I was able to receive emails again, but I am still unable to send emails. I have tried numerous settings for my Outgoing Server (SMTP). None have worked. So my questions are: 1. What are the appropriate SMTP settings? I’ve tried so many, so I’m not providing the current ones. I’d like to start with a clean slate! 2. Are there any settings elsewhere that I need to tweak? 3. Why can’t I see (and alter if necessary) my password in my settings? (I assume they are still the appropriate ones that I inserted when I set up my account again.) However, even when I manually insert them after an error message and a form asking for my password they do not work. I’ve tried it with my antivirus and firewall protections (Webroot & Windows) turned off. SC

I was told to reboot my system to complete a Thunderbird update.

After the system came up, my main email account wouldn't display. It was there when I went into account setting but wouldn't show. After closing an opening Tbird several times it showed up. now none pf my filters are running. In some cases it says the folder doesn't exist when it does! Most of the rules are missing actions!

What's up guys???

I can't play or see any tik tok video that is embedded in another website, I tried with origin disabled, with tracking disabled and it just doesn't loads.

It just looks like is loading but never loads, in Chrome and Firefox for desktop works fine. This happens since a long time and it's getting frustrating...