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Seems all of a sudden I am not receiving group emails, even though my email is correct in the senders list. Anybody???

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen. Any su… (read more)

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen.

Any suggestions? Not very technical here...

Asked by moesby23 1 year ago

Answered by Matt 1 year ago

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Locked out of email

I'm new to PC's. I have very basic knowledge of how to use an i-pad. A month ago I got myself a new MacBook. I installed Thunderbird, no problems. My old mail showed … (read more)

I'm new to PC's. I have very basic knowledge of how to use an i-pad. A month ago I got myself a new MacBook. I installed Thunderbird, no problems. My old mail showed up, new mail came in. I installed GNupg.

Following FSF's excellent tutorial I set up Thunderbird with encryption, all good. Now I'm at the point where I 'should try it out' by sending 'Edward' my public key. This worked as I immediately got an encrypted e-mail from 'Edward' in my Apple inbox. However, on Thunderbird I was left hanging with a constantly spinning disc which I presumed meant Thunderbird was trying to retrieve said e-mail. This did not resolve.

After clicking here and there on Thunderbird's interface, I ended up at the account set up screen being prompted for my e-mail address and password. Three weeks had passed and I couldn't remember my password, nor find a note of it. I only have access to account set up and homepage. On homepage I looked through the 'hamburger' menu but I can't find anything that helps. So, I'm locked out of Thunderbird mail.

Any help would be appreciated on both how to resolve the password issue, and what might have gone wrong in retrieving 'Edwards' mail.

Many thanks, Darren.

Asked by zappakuti 1 year ago

Answered by zappakuti 1 year ago

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 2 years ago

Answered by Dropa 2 years ago

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how to undo a firefox dialogue box selection

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this we… (read more)

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this website ask me again. this unfortunately broke a site function of doing the thing that requires confirmation and im sure broke countless other functions that rely on that confirmation. how do i undo?

Ive cleared cookies and site data, thinking it was sort of a cookie thing and it would reset, but no avail.

Asked by sean71 1 year ago

Answered by sean71 1 year ago

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (read more)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Thunderbird Address Book & Calendar

No response to previous, so trying again with 2 questions: 1. Having lost addresses and calendar because of having to download fresh program, are addresses and calendar s… (read more)

No response to previous, so trying again with 2 questions: 1. Having lost addresses and calendar because of having to download fresh program, are addresses and calendar still somewhere in the computer to be retrieved?? 2. To guard against it happening again, can ads & cal be stored remotely for re-importing??

David

Asked by djfoster99 1 year ago

Answered by Matt 1 year ago

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Thunderbird

I made a huge mistake, I was trying to make Thunderbird view larger, now it's much to large to be functional or to make changes or go back to original settings. Here's wh… (read more)

I made a huge mistake, I was trying to make Thunderbird view larger, now it's much to large to be functional or to make changes or go back to original settings. Here's what happened.

I went into "advanced settings" and changed layout.css.dev.Pixels.Per.Px the size is to large and now I can not view or make changes to Thunderbird. I tried deleting Thunderbird and re-installing it but no luck, the re-install has same large scale issue.

Asked by bluevalley9140 1 year ago

Answered by Stans 1 year ago

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (read more)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Asked by dimitri11 2 years ago

Answered by dimitri11 2 years ago

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nie działa mi stronka onet.pl w waszej przeglądarce

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, … (read more)

Witam, Nie działa mi strona główna onet.pl w waszej przeglądarce, instalowałem kilkukrotnie nową wersję i ciągle jest ten problem wyślę ci komunikat "Coś poszło nie tak, odśwież stronę"

Asked by marcin.kosinski 1 year ago

Answered by TyDraniu 1 year ago

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How do I access Yahoo's main page?

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I u… (read more)

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I used the SpeedTest, then my main page was gone and instead I have a bar of Firefox selected options. I've tried to find how this is done so I can set it back but I can't find it. Please help.

Asked by Eric 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

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WIll not search

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing ha… (read more)

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing happens. Also the drop down on right side nothing can be used

When I did the reinstall a error message came up about The code execution can not be found because VCRUNTIME 140-1 was not found reinstall Firefox again I did that did help

Thank you in advance

Asked by stbr51 1 year ago

Answered by cor-el 1 year ago

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Plusnet will not let me log in to Plusnet accounts, all others ok

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even pr… (read more)

Hi, I cant log in to any plusnet pages, this is not just Firefox other browsers do the same. I get a message Secure connection failed. All other websites seem ok. Even private browsing is OK but no PLUSNET. I use Firefox 100 and search with Duck Duck Go. Please help as Plusnet can't. Many thanks I.M.

Asked by ian157 1 year ago

Answered by FredMcD 1 year ago

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i have a newsletter i send to about 500 people daily-can i do that on thunderbird?

I am setting up a newsletter which will go to my five hundred contacts every day. can I download mozilla thunderbird, and will it be acceptable to do so with that email u… (read more)

I am setting up a newsletter which will go to my five hundred contacts every day. can I download mozilla thunderbird, and will it be acceptable to do so with that email using another platform email marketing platform? My list has given me permission (signed up) for this, there is no cold emails, but they are forwarded on for several generations, from one person to all their contacts, to theirs ,and on and on. Would this be permissible with thunderbird? I thank you for your attention to this matter.

[email removed from public]

Asked by truthforcemlk 1 year ago

Answered by david 1 year ago

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Audio no longer plays on website

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happ… (read more)

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

Asked by afwi2g 1 year ago

Answered by Dropa 1 year ago

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Can't send email to one particular recipient

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from ei… (read more)

I cannot sent email to one specific recipient. I have two accounts, one through gmail and one through AT&T. When I try and sent an email to this one recipient from either account, the File/Send Now function is grayed out. Ctrl-Enter does not work either. This is the only recipient I cannot send mail to. I've sent test email to several other recipients with no problem. Obviously, I'm not getting any kind of 'email blocked' type of message, since nothing is being sent out.

My Thunderbird version is 91.9.0 (32-bit)

Any ideas why this is happening?

TIA for any help.

Asked by Gatordad 1 year ago

Answered by david 1 year ago

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Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (read more)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 years ago

Answered by Dropa 2 years ago

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About donations from Indian users using rupay cards

How can I donate to mozilla as an Indian user? Currently, mozilla doesn't accept rupay cards, which is mainly used in India. PayPal also doesn't work in India. We have an… (read more)

How can I donate to mozilla as an Indian user? Currently, mozilla doesn't accept rupay cards, which is mainly used in India. PayPal also doesn't work in India. We have an alternative PayTM for it. Is there any way to donate without using visa or Mastercard?

Asked by YashasNadigSYN 1 year ago

Answered by Paul 1 year ago