All Products Support Forum

everytime you update firefox, i loose my personal toolbar that took me a long time to set up. how do i get it back without all the work? also, what happened to the printer icon in the main toolbar?

I have donated. but I keep being asked to donate almost everyday. when that happens my email settings change, its very frustrating. I am a senior, I donate what I can but I can't donate daily or weekly. I donated back in September and I will again in April. please stop this overly aggressive campaign. you were never like this before. Thankyou sincerely Susan H.

How can I store an adress book on an USB stick to move it to another PC? When selcting Help - Tools - Export I get a page which exports my 6 GB profile folder. What does this folder contain? What is the difference between a Thunderbird profile and the Thundebird profile folder?

I am on Thunderbird 115.4.1

Hi, I'm trying to add a new Outlook e-mail address to Thunderbird but I keep getting the following message: "Configuration could not be verified, If your username and password are correct, it's likely that the server administrator has disabled the selected configuration for your account. Try selecting another protocol." I have tried both POP3 and IMAP but I get the same message. Any help would be appreciated.

In the new Thunderbird (why was the phantastic "old"-one being changed ?????) there is a "Import and Export Canter". I can't find it. where is it?

I am on Thunderbird 115.4.1

In the German article "News in Thunderbird Version 102" is stated that I can get a colored picture when selecting "Rich Text". I find no possibility of selecting "rich text". Where is it?

I am on Version 115.4.1

Thanks in advance!

Further to my request this week, where Ididn't reach the right forum.

I searched in Firefox help and found nothing.

Problem: How do I enable javascript

Required to access a slide presentation.

Give the tech steps.

Thanks in advance.

Andre

My son's email address has been in my Address Book for years with no problems. Recently his emails have been going to Trash. His are the only ones going to Trash. How do I correct the problem?

I have a personal ' writing email' template in Yahoo mail which I use for a specific community. It contains relevant information which saves me from having to type it in everytime I email the community. However, of late when using 'Compose' the template appears but when I try typing below the salutation I cannot use the 'Enter' button to move the cursor down the page to create the body text. Consequently my emails are just one line of type with no paragraphing.

Why is this?

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

hi Edge is 2x faster then Firefox using Onshape 3D cad cad program Firefox picks another driver GTX 980/PCIe/SSE2 Edge use Gforce RTX 3060 PCIe SSe2 How can I make Firefox use the same driver as Edge

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing but problems, the cut and paste does not work and now this! pointless staying with them

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

Cannot POST /news/politics/ortis-closing-arguments-1.7031393

This is getting be a more and more common message on CBC.CA -- click on a story, go there, it processes for a few moments, then posts THAT! Chrome doesn't do it but I'm having pw issues with chrome and would much rather stick with FF, so can this be fixed?! What's wrong, what's causing it? I'm using ad blockers but they don't seem to be the problem and I'm at my wits' end. I have no patience for this kind of bullshit, especially when everything always worked before this started happening. Typically it's about five stories out of the twenty-five or so offerings on the page but I'm sick of messing around with it, having to close the tab, go to something else and hope IT doesn't break! Is there a fix? I don't don't know to diagnose this stuff; I'm not a geek, I'm a user. I have SOME skills but not this. Is this FF or is this CBC?!

Try it: website is cbc,ca , just click on some stories and see if they hold. If they do for you then it's my FF.