All Products Support Forum

All of a sudden, over 6 months of my "deleted" items dropped off. I like to keep up to 9 months items for history reference if needed. Is this an automatic thing, or if, can it be adjusted by settings?

Until recently when a spam email was received, I could go to my Message Filters and one set up as DELETE. After entering the spam email address I could then select RUN NOW and the spam email would be deleted. When I click RUN NOW at present nothing happens. How can I get this filter to work again.

Thunderbird Version 115.10.1 on Windows 10

I wrote my own POP3 server and it largely seems to work apart from when Thunderbird tries to RETR the email messages at which point I get the error "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.".

If I drag a saved version of that same email that fails to be retrieved into Thunderbird , it can write it to the Inbox without issue. That means Thunderbird has permission to write to the Inbox file and so it is not a permission issue and there is enough space. I feel like it is more likely to be something I am doing wrong in my protocol implementation. For example, could I get this error if I misrepresented the octet count? Also I notice that even though my CAPA reply does not include UIDL, Thunderbird still seems to send that request and should get the response "-ERR Unknown command".

Output from my server showing what Thunderbird sent to it: CAPA USER person@mydomain.com PASS XXXXX STAT LIST UIDL RETR 1 QUIT

Any help is much appreciated, even if it is guidance on how I can debug it more thoroughly.

Thanks.

I have been using Thunderbird for years. Always updated to the latest version. My current Thunderbird addresses are setup through Hostgator hosting and I've rarely had an issue. I recently set up a Zoho email address and added it to my Thunderbird platform so I can send and receive emails there. Problem is, when I send a test from one of my long time Thunderbird emails to the new email that goes through Zoho, it never shows up in my Thunderbird inbox. Never shows up in my Zoho inbox either. I can send from the new Zoho email to one of my established emails no problem using Thunderbird. But it doesn't work the other way around. I've checked everything I can think of--IMAP server settings, SMTP settings, added MX records, you name it. Not sure where the hang up is. Hopefully someone can help, thanks.

Tbird is close to perfect for me, so I regularly support it. One thing I do have occasional problems with concerns searching and using tags I hope I am wrong, but when I search for one or several emails I usually find them, but still have no idea of where they are located. The same applies to the very handy tags which I also gratefully use. I filter mails to appr 30 folders and archive them yearly, so actually finding an email can take some time. The path to the folder is not necessary - just the name of the folder would be enough to pinpoint it

yt / Joran Ahlback

Whenever I have Firefox open on Windows 11, my windows key doesn't work. I can assure that its Firefox because whenever I close it, the windows key starts working again. This is really annoying because I normally use the keyboard and having to move my mouse to the bottom just to open the menu gets annoying quick.

Firefox for iPadOS (version 125.1) does not completely download files. I get the blue „Completed“-bar at the bottom of the screen. Most of the time it gives the correct file name in the download folder and sometimes, as with Thingiverse, the name of the download is „Unknown“. But always the download is just a few kB big. I have to copy&paste the URL to Safari and redo the download. Safari always does downloads correctly. Suggestions highly appreciated.

Regards Gerhard Barbist

Pic.1 Download should be 2MB. Filename not correct. Filename see pic. 3 Pic.2 Blue bar at bottom indicating completed download Pic.4 Files in my „Files“ app. Every download just 7kB

I like to read, file, or delete my email when it arrives. Suddenly my inbox showed 18,642 unread emails! I've read them all, but I cannot figure out how to return my count to 0 without deleting each one individually. I don't know why this happened. Can anyone help me return my count to 0?

Am I able to pin a podcast app player that is no longer available in the Google play store nor has an email or website? I would like to put it on my homepage as I use it all the time.

When send a calendar event to an Attendee list I get an email notification if they've accepted or declined but I cannot see the status in the actual event. I also cannot manually update the attendee status. I should be able to see attendee status in the event shouldn't I?

Using Thunderbird 115.10.1 on Ubuntu

I am encountering a peculiar issue with the "Reply to All" functionality in Thunderbird, which I believe may be a bug or an unintended behavior within the application. I hope you can provide guidance or a solution.

Issue Description: When I attempt to "Reply to All" to an email that I previously sent (which is the last email in a conversation thread), Thunderbird automatically alters the sender's address. Specifically, instead of maintaining me as the sender, it changes the sender to the one (or the first one, if there's more) of the original recipients' addresses. As a result, the email appears as if it's being sent by the recipient back to themselves. This messes with the recipient's folders and rules, as the message has no indication it's been sent by me. This happens when I initiate the "Reply to All" action from the Sent folder on emails where I was the original sender. This only happens in one of the email accounts I'm using in Thunderbird, and it's a POP Mail Server type account.

Steps to Replicate:

Send an email to one or more recipients. Go to the Sent folder and open the email that was just sent. Click on "Reply to All." Notice that the sender's address is automatically changed to one of the recipients' (typically the first one, if there are more recipients). Expected Behavior: The sender's address should remain as my email address, not change to a recipient's address, ensuring the email is correctly identified as being sent by me to the other recipients.

Troubleshooting Steps Already Taken:

Verified that no extensions or add-ons are causing this behavior. Checked for any relevant settings within Thunderbird that could influence this behavior but found none. Updated Thunderbird to the latest version available. I would appreciate any advice, solutions, or workarounds you can offer to prevent Thunderbird from automatically changing the sender's address in this scenario. Please let me know if there are any logs or additional information I can provide to assist in resolving this issue.

Collecting mail one day, I received a Thunderbird message 'compact now'. After the compact process, some mailboxes are missing. How do I re-instate these deleted mailboxes?

Hello, All

I need major help, please.

I am getting the attached messages when trying to send an email. Thunderbird worked perfectly yesterday morning, but then would not send any emails. I get emails, but cannot send from my 2 accounts.

I am on the latest version of Thunderbird, Supernova 115.10.1

Also, I cannot find out where to change my password for the accounts, because at times I need to fill in a password. I can't find it.

Thanks in advance for any help.

Best, Leslie