Showing questions tagged: Show all questions
  • Archived

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 2 years ago

Last reply by Paul 2 years ago

  • Locked
  • Archived

JavaScript enable on Android Phone

Not sure WHY but suddenly I cannot open links or ages on my Android phone. It seems that JavaScript has gone missing and I have spent two entire days trying to get it ba… (read more)

Not sure WHY but suddenly I cannot open links or ages on my Android phone. It seems that JavaScript has gone missing and I have spent two entire days trying to get it back with about:config but it's not allowing me to proceed and it's a major pain I need to fix ASAP.

Asked by KC 1 year ago

Last reply by Paul 1 year ago

  • Archived

all logins and bookmarks lost since latest update

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0). On the phone version I can't locate any previous … (read more)

All logins passwords and bookmarks disappeared from my Android phone after the latest Mozilla update (version 120.1.0).

On the phone version I can't locate any previous Profiles to check whether the filesight be there. In fact it was necessary to revert to my trusty handwritten paper password list to even login to write this query.

I have updated Firefox/Mozilla every time an update was announced.

This is not the reliability I would expect from Mozilla and I hope you can help me to recover these files.

Asked by Sandrine 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (read more)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 2 years ago

Answered by James 1 year ago

  • Archived

suggested logins not working

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option … (read more)

Recently updated my galaxy s22 to android 14. Now Firefox does not suggest logins correctly for any sites. It knows that there is a saved login but the suggested option is 'purpled' out and no values are provided. Also when I navigate to settings it does not present the option to view any logins.

Asked by beastman1 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

JavaScript and Firefox are both screwing up my life and android phone

HOW DO WE RESTORE JAVASCRIPT. I guess 🤣 need to buy a new phone thanks to FIREFOX. None of the crap in this forum or online works. At first my problem was I can't ope… (read more)

HOW DO WE RESTORE JAVASCRIPT. I guess 🤣 need to buy a new phone thanks to FIREFOX. None of the crap in this forum or online works. At first my problem was I can't open links because I need to enable JavaScript. I cannot use the suggested fix i.e. about:config. Doesn't work.

Just a few minutes ago I was able to post a DISAPPEARING query and then somehow I'm not in Firefox and when I try to log in WHICH I DID just minutes before I'm told my password doesn't work or I need to use primary acct which I try and still get told it's WRONG. So now I think I'm here by signing in with Gmail but the problems keep multiplying until I can't remember all the steps I took when something worked and a second later it was bad page or some warning or this that and the other. WHY THE "&?$ isn't there a fix I can complete before I die of old age? HOW DO I ENABLE JAVASCRIPT and why did it quit working?

Asked by KC 1 year ago

Answered by Paul 1 year ago

  • Archived

keep getting offers from CLUB CARWASH when I log into Firefox. will not allow response requesting they stop sending. please stop allowing this company to harass people with their unwanted offers and if you don't fix this, how do I stop it?

úkeep getting offers from CLUB CARWASH when I log into Firefox. will noyallow response requesting they stop sending. please stop allowing this company to harass people w… (read more)

úkeep getting offers from CLUB CARWASH when I log into Firefox. will noyallow response requesting they stop sending. please stop allowing this company to harass people with their unwanted offers and if you don't fix this, how do I stop it?

Asked by mephitis725 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox version of FB Formatting

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being for… (read more)

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

Asked by Home 1 year ago

Last reply by Paul 1 year ago

  • Archived

Android, context menu

Hello I am writing to report a problem with the context menu in Firefox for Android. I am very dissatisfied with how it is designed and I would like to have more control… (read more)

Hello

I am writing to report a problem with the context menu in Firefox for Android. I am very dissatisfied with how it is designed and I would like to have more control over it.

First of all, there are too many options from other apps that I do not use, which clearly take up space and I want to remove them, but I cannot. They are irrelevant to my browsing experience and they clutter the menu.

Secondly, I do not like that despite the bulkiness of the context menu, it only displays 2-3 items, and to get to the one I need, I have to scroll through the menu several times, which is extremely inconvenient. For instance, I often want to copy text, but this option is hidden at the bottom of the menu. It would be much easier if it were visible at the top or have the ability to build the context menu for my needs.

In other words, there is a bulky and inconvenient menu, which also has unnecessary and annoying options that I cannot do anything about, because apparently, the ability to customize and change the context menu is removed in the Android version.

Asked by DntWorry BeHappy 1 year ago

Last reply by DntWorry BeHappy 1 year ago