All Products Support Forum

In other browsers (eg Opera Chrome etc) if I turn on desktop site option then the website "91mobiles" switches to its desktop version instantly without any issues. But in Firefox this website is not switching to its desktop version. It stays open in its mobile site version.

After opening mobile FF browser on the Homepage, it shows some links feom my browsing history - Recently visited.

And after 1 or 2 seconds suddenly block Jump back in appears. I'm tired of mistapping on this block, when I'm trying to select Recently viewed link but in this moment Jump back in link appeared on its place!

Please fix this, it's a very bad experience...

Ever since the last update, my keyboard isn't appearing in Firefox Focus when I tap the url bar. Normally it would appear to type in a new url, but not anymore. When I tap the bar, it automatically selects the complete url but then I have to tap again in order to show the keyboard. See the attached screenshot; I have tapped the url bar here but no keyboard has appeared.

I am using the regular keyboard on Android, Gboard. I'm on Android 13. Using a Fairphone 4.

Everything is updated to the latest available.

There is a bug when accessing the desktop version of the website under the Android version of Firefox. Visit youtube.com on the Android phone, then click on the desktop version of the website, and then click on the video to go full screen. After going full screen, the bug appears: the control button under the video cannot be clicked. This bug does not appear in the Android version of Chrome browser

When i enter fullscreen mode on my phone the android UI elements sometimes doesn't hide (see image). This occurs on sites like youtube and any other site where i try to play content in fullscreen.

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome. It stutters even if I have just Firefox opened video

Why do websites we have "installed" (located in the 3 buttons, top right), which is substituted for "add to desktop" want to minimize ever 3 minutes or so? This needs fixed ASAP. I have Facebook, local news websites, etc. "installed," since Firefox 123.0 for Android and before. It's been doing this 6 months now. Samsung A14 Phone, Android 14, Patch level Dec 1, 2024.

Also, Facebook "installed" will not let the keyboard stay up. It also minimizes immediately, when a post page or comment page loads and you tap the place to type (the field). Samsung A14 Phone, Android 14, Patch level Dec 1, 2024.

Thanks for whatever help you can give.

I had to delete and reinstall Firefox on my phone because an amazon page kept loading and I couldn't stop it. I lost all my log-ins as a result and no matter what I try, or how many times I try, I cannot get the Windows computer and the Android phone to sync so I can get my passwords back. I have it set to sync the passwords. I get an error when pairing the phone with the computer Firefox. Yet I can see my tabs, just not my passwords. I have followed all the instructions and nothing works. Please help!

Hello. I'm using the Android browser with a screen reader and I've encountered some accessibility-related issues that I'd like to report. For instance, when I initially enter an address in the search bar, there's no problem. However, when I try to search for something and attempt to change the content in the top bar, the keyboard doesn't appear. I can't make necessary edits to the text, and even if the keyboard did appear, the cursor doesn't move to where I want to make changes when trying to edit a letter. Additionally, the sections read by the screen reader such as links, headings, etc., have not been translated into Turkish. With my regards...

Forwarded messages are unreadable by recipient. My notes are read OK but the original message is shown as HTML coding, not the message I see. This is Firefox for Amdroid on a Samsung phone.

I am having troubles playing back mp3s of a podcast. It's not happening on every episode, only certain ones. A link to one where it's happening: http://372pages.com/episode-5-several-discreet-openings

I know that the episode is only about 2 hours long but when I try to play the episode, it shows as 6:06:55. The playback also acts oddly, jumping around if you ff/rewind or even pause.

If I try it in Chrome or Edge it shows as 2:09:21

Any info or help would be appreciated!

In Android settings I change timezone to Kazakhstan/Almaty (GMT+5). Time now is 16:47. When in Firefox, in JS I create new Date() object, it return time 17:46 GMT+6.