All Products Support Forum

hhaexchange

Unable to open this site after entering username and password, it opens in all other browsers. I have cleared cache, enabled Javascript and mostly all common solutions i could google.

How to add the date of the site listed in History.

As it is there is the sidebar: History, then Name, Tags, Location, and Date but the column is empty, no date appears there.

I'm trying to visit "Feedly.com," but as soon as I type "F" Firefox assumes I mean Facebook and pops up with a screen time blocker. There is no way to proceed, typing "Okay" and returning to type in the browser only restarts the prompt.

Hello!

I can't figure out what setting to fix this: every time I click to open a new window, about 35 tabs automatically open up that I have closed several times in the past. I simply want one new window without any previously opened tabs.

I've tried:

• clearing my entire search history several times
• shutting down Firefox and reopening (which opens up all those tabs)
• uninstalling Firefox and reinstalling it
• initiating the latest Firefox updates
• restarting my computer
• turning my computer on and off
• looking through every single preference in my Firefox settings (I've unchecked anywhere it talks about opening tabs)
• reading various articles on Firefox's support page and on other support websites to try to figure this out (there's little info on this problem; the support is mostly about how to save previously opened tabs

Please help! I'm tired of having to close down all these tabs every single time I have to restart my computer or have to shut down Firefox. It slows down everything I'm trying to do.

Thank you!

Some Hebrew fonts are appearing as little rectangles , when I turn off 'allow website to provide fonts' then even more of the Hebrew (not just the Heb on buttons) appear as rectangles (see images) .

Hello! Having happily used Firefox for many years, I'm now finding two related issues:

1) Firefox is automatically increasing the font size on webpages (not all webpages, but many, inc. Google searches, Amazon, the Guardian). I have to refresh the page to get it back down to regular size. For example: I do a Google search; click on a link; return to the Google search, and at that point the text jumps larger. It keeps getting larger until I refresh, when the process starts again.

2) My Yahoo mail is unreadable in Firefox. The text is either too big or unreadably small - even within the same email. For example: I open an email that is a response to one I sent; the text of my original email is really large, and the text of the response is really small (like, 5 points or less).

I can't think of anything that I did that acted as a trigger for these problems. My Firefox is up to date. I'm using a Mac, and running Ventura 13.4; I recently upgraded from Monterey and had both these issues on Monterey and on Ventura.

Any advice would be much appreciated!

Good morning,

I am reaching out as a member of Iowa State University's LTI Integration Team regarding a technical issue we are currently experiencing.

Specifically, we have encountered JSON errors when utilizing various LTI's from Canvas, but the problem is isolated to the Firefox browser only.

I have attached a screenshot that demonstrates the error in question.

Could you kindly assist us in troubleshooting this matter? Any guidance or support you can provide will be greatly appreciated.

Thank you for your attention to this matter.

Best regards,

Lindsay Dew Iowa State University LTI Integration Team

I and my wife both use Macbook Pros. Hers is "old" (2018), mine is "new" (2023). On Sunday Jan 7 2024 I updated Mac OS on her "old" laptop. The update summary said, "This request came from Firefox on Mac OS X 10.15." (see screenshot) and recommended security changes. We were not using Mac OS X before the update. The "old" laptop is working normally as far as I see. I am writing this request from the "new" laptop. What's going on? Is the "old" laptop compromised? If so, what do I need to do? Thanks!

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

How to do this for my paid newspaper subscriptions ask me to log in every week: they say "You can avoid doing that by saving your login information on your browser" (I'm on Imac)

Hi,

I attend Berklee online and the learning environment has videos as well as empty spaces to write answers and text. Whenever I enter the empty space to write text, every press of the spacebar starts and stops multiple videos on that page.

Their strict advice is to use Chrome, but that is the last thing I want to do.

Ever since the last update the browser's font has been garbled (tabs, address bar, settings page, etc). Some websites show this problem too.

I tried downgrading back to 119 and it displays fine. I was force updated back to 121 and it's broken again.

If I search "lemmy", I want to see that in the URL instead of the full search URL: https://www.google.com/search?q=lemmy. It makes it easier to copy the search query. If the query has spaces than they're written with +s in the URL. I remember months ago this ended up being the default even for pre-existing Firefox profiles, but then it was changed back.

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari.

I am unable to login to any website using the "Sign in with Apple ID" option when offered. The login window opens normally, the username and password fields render properly, but then as soon as I hit enter or click login. The confirmation/page with the two buttons one grey one blue that says "continue" appears for a split second and then vanishes. I have turned of all forms of content blocking and the issue still persists.

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

With my previous browsers--such as Chrome and Brave--I could automatically get into key sites without signing in every time. I thought this was due to cookies that my login passcodes. In the case of Google, it is by far the most challenging. Despite having a gmail account since early 2003, and using Google regularly since the '90s, it persists in asking me lots of questions and texting codes, etc.

My situation with Firefox is not working smoothly as it was when I used it for many years about a decade ago. I've already imported such browser data from these sites.

Can you help? Otherwise, I'll move on to Safari again.

Thanks,

Eckhart

How did "yahoo safety search" get into my firefox browser, and how do I get rid of it permanently? I want nothing to do with yahoo. I want duckduckgo back as my search engine.

I am having a problem with my Firefox homepage. There are several things going on like the red, yellow and green dots on the left side of the menu change to light dark. Some of My Bookmarks appears twice and one was added. I did a Refresh and troubleshooting but to see if my home page would go back to normal but it did not. I think I have a bug that is causing these changes on my Mozilla Browser. I need to get the browser back to normal.