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Rollo Printer Issues

Hello! I switched to firefox a few months ago. It worked okay with my rollo printer (printing mailing labels) for awhile, but it's suddenly not working right. Labels prin… (read more)

Hello! I switched to firefox a few months ago. It worked okay with my rollo printer (printing mailing labels) for awhile, but it's suddenly not working right. Labels print off at strange sizes and with garbled images and text. It works fine if I print from chrome or from my desktop; just not from the firefox browser. I'm wondering if there was an update recently that broke it and I'm really hoping it can be fixed, because I'd like to keep using this but I run a business and it's far too irritating to have to keep switching to chrome to print stuff... I also am positive this is a firefox issue because my partner is suddenly experiencing the same issue after switching from chrome.

Asked by qquiscula 1 week ago

Files downloaded from Gmail not retaining full file name

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to re… (read more)

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to retain proper naming conventions and original names for files, but Firefox seems to be shortening the file names, and I'm having to completely rename. I can't find any information on how to override this if it's a setting or if anyone else is having the same problem.

I am running Firefox 103.0.1 on macOS Monterey 12.4.

Thanks in advance.

Asked by cmjross1 1 week ago

Duplicate Firefox profiles problem, MacOS

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in on… (read more)

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in one profile, and my social/general bookmarks, cookies, passwords etc are in the other. I have done this and using about:profiles can open the non-default (USB stick) profile in a new window, or set the non default profile as default, close, re-open FF into the alternate profile. All good so far. However this isnt working quite as I expected. If I switch to alternate profile, save a bookmark to the shortcut bar, then switch back to the other profile then after a second or two the bookmark I saved in the other profile appears on the shortcut bar?!? This happens whether I have opened alt profile in a new window, or have changed the default profile and restarted FF into the other profile. Is this because in both instances it is using the same local directory? The doesnt seem to be an option to choose a different local directory for the alt profile. This would be ideal if possible as it would ensure that there are no data crumbs left on my PC when using the USB stick profile which is important for my work security. Any help really appreciated.

Asked by moku1 1 week ago

Last reply by cor-el 1 week ago

Notifications not clicking through to website

When Firefox browser on my desktop Mac sends me notifications, I want to be able to click on a notification and have Firefox take me to the website. These are sites where… (read more)

When Firefox browser on my desktop Mac sends me notifications, I want to be able to click on a notification and have Firefox take me to the website. These are sites where I've 'allowed' notifications in Firefox privacy/security settings. However, when I click on any notification, nothing happens. How do I fix this?

Asked by marjgreen 6 days ago

Firefox printing - font fine but images too big and are cropped?

My printer is printing invoices from ebay but the logo and image previews are now larger (and cropped). I tried resetting the printer no luck I logged into the same area … (read more)

My printer is printing invoices from ebay but the logo and image previews are now larger (and cropped). I tried resetting the printer no luck I logged into the same area on Safari and produced a pdf that printed fine When I went back to Firefox and generated a pdf (print using the system dialogue..) it generated the sam problem

To be clear - The images are much bigger but cropped in the window dedicated to displaying it on the invoice so it only shows a small section of the image.

is this a current bug? How do I get help from a trouble shooting chat window? Thanks Mac Monterey Firefox 103.0.2

Asked by conor3 5 days ago

Last reply by cor-el 5 days ago

embedded images printing too large

When I print or save to Preview (PDF), certain embedded images become too large, or zoomed in. This only happens in Firefox, Safari works fine. Firefox on my phone works … (read more)

When I print or save to Preview (PDF), certain embedded images become too large, or zoomed in. This only happens in Firefox, Safari works fine. Firefox on my phone works fine. It's only happening in Firefox on my iMac. I've attached images to show an example of what I see on the screen, and then what prints out on my printer or saves to PDF in Preview.

Asked by janetfharrison 3 days ago

Last reply by cor-el 3 days ago

Youtube videos stop playing in Macbook M1Pro

Youtube stops working after 2 to 3 days of every fresh reinstall on my Macbook Pro M1Pro device. The video just keeps loading forever, rest assured that it is not an inte… (read more)

Youtube stops working after 2 to 3 days of every fresh reinstall on my Macbook Pro M1Pro device. The video just keeps loading forever, rest assured that it is not an internet issue as i am able to play the same video in other browsers at the same time. A reinstall (removing Firefox System files) always works but is not a permanent solution. I am using Firefox since 10+ years and do not want to shift to any other browser. Please help.

Asked by subhojit.mallik 3 days ago

MacOS Firefox goes back/forward on horizontal scroll with mouse

Hi, On MacOS whenever I use the horizontal scrollwheel on my mouse (MX Master 3) in Firefox, the browser sometimes decides to go to the previous/next tab instead of scrol… (read more)

Hi,

On MacOS whenever I use the horizontal scrollwheel on my mouse (MX Master 3) in Firefox, the browser sometimes decides to go to the previous/next tab instead of scrolling horizontally. It's kind of difficult to describe the exact behavior: the horizontal scrolling DOES work. but whenever I hit the 'start' or 'end' of the scrollbar and scroll a bit further, the browser goes to the previous/next tab. This behavior doesn't occur in Chrome, the horizontal scrolling works fine in that browser.

I've tried the following: Setting mousewheel.with_alt.action to 0 --> Still not working browser.gesture.swipe.left/right to 'blank' --> Nope

Further info: Firefox Developer Edition 100.0b3 on M1 Mac using MX Master 3

Asked by pawprotas 4 months ago

Last reply by pawprotas 4 months ago

Bookmark

I have tried repeatedly to delete a toolbar bookmark with zero effect. I have followed the three-step procedure that takes me to the EDIT window, click on remove bookmar… (read more)

I have tried repeatedly to delete a toolbar bookmark with zero effect. I have followed the three-step procedure that takes me to the EDIT window, click on remove bookmark, and still it is there. Help.

Asked by hans_madland 4 months ago

Last reply by FredMcD 4 months ago

Firefox doesn't save or autofill credit card

Firefox doesn't save or auto fill credit card details. It is really annoying and I am considering changing back to chrome because of it. I've tried all the remedies I fou… (read more)

Firefox doesn't save or auto fill credit card details. It is really annoying and I am considering changing back to chrome because of it. I've tried all the remedies I found to solve this. If I go to Settings>Privacy and Security, there is no block that says "Auto fill forms" or anything like that, where supposedly I could enable this. I also went to about:config, and made sure `extensions.formautofill.creditCards.available` and `extensions.formautofill.creditCards.enabled` are `true`. See below for full specification of anything with "credit" in about:config, and below that, anything with "formautofill". I'm using firefox 99.0

dom.payments.defaults.saveCreditCard true extensions.formautofill.creditCards.available true extensions.formautofill.creditCards.enabled true extensions.formautofill.creditCards.hideui false extensions.formautofill.creditCards.supported true extensions.formautofill.creditCards.supportedCountries US,CA,UK,FR,DE,NL extensions.formautofill.creditCards.used 1 services.sync.creditcards.lastSync 1649923224.14 services.sync.creditcards.syncID U8PL3v5_czDA services.sync.engine.creditcards true services.sync.engine.creditcards.available true


dom.forms.autocomplete.formautofill true extensions.formautofill.addresses.capture.enabled false extensions.formautofill.addresses.enabled true extensions.formautofill.addresses.supported detect extensions.formautofill.addresses.supportedCountries US,CA,UK extensions.formautofill.available on extensions.formautofill.creditCards.available true extensions.formautofill.creditCards.enabled true extensions.formautofill.creditCards.hideui false extensions.formautofill.creditCards.supported true extensions.formautofill.creditCards.supportedCountries US,CA,UK,FR,DE,NL extensions.formautofill.creditCards.used 1 extensions.formautofill.firstTimeUse true extensions.formautofill.heuristics.enabled true extensions.formautofill.loglevel Warn extensions.formautofill.reauth.enabled true extensions.formautofill.section.enabled true extensions.formautofill.supportRTL true


I have firefox synched between my Macbook (MacOS Monterey) and Android phone. Previous details are from the macbook. On android, I could manually add a credit card to firefox. I also have synch of credit cards turned on. Still neither on my phone nor my macbook do I get creditcard autofill working.

Asked by matsvanes 4 months ago

Last reply by Dropa 4 months ago

Not Working: Delete cookies and site data when Firefox is closed

I have Firefox set to "Delete cookies and site data when Firefox is closed" but it doesn't do what it says it will. Cookies are deleted, but the cache remains. I want to … (read more)

I have Firefox set to "Delete cookies and site data when Firefox is closed" but it doesn't do what it says it will. Cookies are deleted, but the cache remains. I want to keep a history of the sites I've visited, but have no cookies or cache saved when I close- see images below.

The first is how I have it set for Firefox when I close. The second is an example when I reopen Firefox - the cache is still there. I never have any exceptions set up and don't need to.

When I ask this question on this forum all I get is a response that looks like its by a bot. It repeats the instructions for clearing the cache that do not work that I already know, but never address my actual issue.

Is this a feature that just doesn't work, and is ignored by Firefox, even though their entire rap is that they have more privacy oriented than other browsers? Privacy washing perhaps?

Or is there some setting I am missing?

Asked by rockpapersizzors 3 months ago

Last reply by FredMcD 3 months ago

VPN use prevents videoconferencing

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is th… (read more)

I just installed a VPN on my Mac, and now my cloud-based videoconferencing software has the camera turned off, and I can't turn it back on. Is this a Firefox issue? Is there a setting I need to change? Thanks!

Asked by m.e.griffin.phd 3 months ago

Last reply by Dropa 3 months ago

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have proble… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 2 months ago

Last reply by cor-el 2 months ago

  • Solved

cannot disable google document viewer

I cannot disable google document viewer in Google Drive. Every time I go to open a recently downloaded PDFs in Google Drive, it invokes Document Viewer unless I specifica… (read more)

I cannot disable google document viewer in Google Drive. Every time I go to open a recently downloaded PDFs in Google Drive, it invokes Document Viewer unless I specifically right click and tell it to open with Acrobat. I have disabled everything thing I know in both Chrome and Firefox, cleared the caches, rebooted, and the default behavior persists. Worse, the Document Viewer REQUIRES a complicated, infuriating sign in process that has only worked ONCE in dozens of sign in attempts. Please help with this.

Asked by Jay 2 months ago

Answered by Jay 2 months ago

Irritation: why can I not open in full scree

Just to serve notice that I will no longer be using Firefox as for some reason it no longer reopens ios full screen. It is hugely inept every time I go to Firefox, which … (read more)

Just to serve notice that I will no longer be using Firefox as for some reason it no longer reopens ios full screen. It is hugely inept every time I go to Firefox, which I like, to have to open in fullscreen. Why have you done this. I will bet I am not the only one frustrated. Also: why not support line. Communities are a gross cop-out and waste my time. I want to speak to the company and expect them to provide me with a service: not amateurs.

Asked by Johnston Lowry 2 months ago

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. H… (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 2 months ago

Last reply by cor-el 2 months ago