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How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (read more)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Gmail suddenly not auto fitting in windows

I've been using Gmail within Firefox for over a year now. Starting two days ago, Gmail no longer auto fits within the size of my Firefox browser tab (see attachment). I n… (read more)

I've been using Gmail within Firefox for over a year now. Starting two days ago, Gmail no longer auto fits within the size of my Firefox browser tab (see attachment). I now have to scroll down every time I want to attach something to a new email I'm composing, I have to scroll right to be able to read the entirety of any of my messages, scroll left to see my "labels" (categories) on the left, etc.

Do you know why this suddenly started happening? And how I can get it back to its normal behavior, the way it's been for over a year? None of the other websites (Google Contacts, Calendar, Slack, Yahoo, etc.) are behaving this way - only Gmail.

Asked by KT 1 year ago

Last reply by KT 1 year ago

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (read more)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 3 weeks ago

Last reply by zeroknight 3 weeks ago

  • Archived

Printing images and text at wrong size

I'm using the latest version of Firefox on Mac OS X 10.14.6. Whenever I go to print PDFs from Firefox, usually through Gmail, if there are any images in the PDFs they ar… (read more)

I'm using the latest version of Firefox on Mac OS X 10.14.6.

Whenever I go to print PDFs from Firefox, usually through Gmail, if there are any images in the PDFs they are blown up way past their margins and rendered unreadable. This isn't a huge issue but it is affecting some text as well, meaning I can't print the documents directly from Firefox. I can download the documents and print them from Preview just fine, so it isn't an issue with the printer.

I'm attaching a screenshot of my print settings and an example of what Firefox is outputting (converted to JPEG so I can upload it).

  • Archived

Post Windows update - This operation has been cancelled due to restrictions

There was a minor Windows update on my work Windows 11 Ent laptop which I did and it restarted after which FireFox doesn't launch. I am sure my sys-admin did not restric… (read more)

There was a minor Windows update on my work Windows 11 Ent laptop which I did and it restarted after which FireFox doesn't launch.

I am sure my sys-admin did not restrict this.

Asked by Anjanesh Lekshminarayanan 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (read more)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 1 year ago

Answered by nz.jason.duncan 1 year ago

  • Archived

ARKSCAN PRINTER

Good Afternoon, Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it alway… (read more)

Good Afternoon,

Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out?

Thank you,

Ashley Pratt [removed email from public]

Asked by ashley22 1 year ago

Last reply by ashley22 1 year ago

  • Archived

Unable to log into sites with latest update

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. … (read more)

Using Mac OS 10.14.6. Firefox updated 4/11 with #112. Cannot log into a site which I previous had no problems with. Message from the site states password not recognized. Cleared cookies, history, and cache. This occurs on both Mac computers. Safari works fine. I don't know if it's the site or latest update.

Asked by jimedwardseatsit 1 year ago

Last reply by cor-el 1 year ago

Update Removed all Extensions and Add Ons

So when I installed an update today all of my extensions and add ons were removed and I have a folder on my desktop that apparently has all their data is there any way to… (read more)

So when I installed an update today all of my extensions and add ons were removed and I have a folder on my desktop that apparently has all their data is there any way to restore that data? Or is it just lost in the update?

Asked by Serafina Donahue 2 months ago

  • Archived

My email address has changed due to the owners in Canton, Geneva. You say my email isn't valid.

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edi… (read more)

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edited] @pm.me, or [edited] @pm.me. I like this company because my email is encrypted from the moment it leaves my computer until it reaches its destination. My problem is that you are telling me that my email address, [edited] @proton.me is not valid. It most certainly is valid and it works in my email. But signing into Firefox I was told my email isn't valid, and there's nothing but (hopefully) talking with you about it that could change your program's mind. Please update your program, because very soon protonmail.com won't get my email to me. The company has changed its name and how it does business. And I love Firefox because it is much safer and more secure than Gmail was -- they just pulled my account one day along with my contact list. At the time I was president of our community's Arts and Crafts Club with 170 members. It was very hard to write that month's newsletter. Please fix my problem.

Sincerely,

Simone Meeker [removed PO box information from public] [edited] @pm.me, [edited]@pm.me, [edited] @proton.me.

Asked by Simone M 1 year ago

Last reply by Dropa 1 year ago

  • Archived

April 2023 cannot log onto bank(s)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad block… (read more)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad blocks etc.) and still no luck: had to revert back (after about 10 years) to safari (ugh) scoured back in archives for similar problems but found no answer. Does anyone have any idea? (i have not upgraded my mac os 10.14.06 and require itunes to remain) Thanks

Asked by Libbie 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Is there a way to block all non-scrolling sidebars?

I have a neuro issue where these trigger my migraines. And they've become standard web design. I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolli… (read more)

I have a neuro issue where these trigger my migraines.

And they've become standard web design.

I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolling animation. That's often enough to navigate pages with narrow sidebars, or with good visual contrast between the sidebar and the content. But it's not enough on pages with extra-wide sadobars and no visual contrast, such as Wikipedia's "Vector" redesign, or the Internet Archive's latest redesign:

https://en.wikipedia.org

https://archive.org/details/texts?tab=collection

I can force Wikipedia into mobile, which helps, but I'm not aware of a similar fix for the Internet Archive, and really need a global fix.

I can get reasonable behavior from the Internet Archive if I reduce the window to about 640 pixels, ... but instead of a non-scrolling sidebar taking 1/3 of the screen, I end up with a non-scrolling desktop taking up 2/3 of the screen!

Asked by MarjaE 9 months ago

Last reply by MarjaE 9 months ago

  • Archived

The media could not be loaded

Keep having this issue problem with few website trying to visualize the fillm contents Specialy with WSL world surf league live videos Can i get any help from you to reso… (read more)

Keep having this issue problem with few website trying to visualize the fillm contents Specialy with WSL world surf league live videos Can i get any help from you to resove this? Regards

Asked by Francisco 1 year ago

Last reply by cor-el 1 year ago

synchronize the bookmarks

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!… (read more)

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!!

Asked by f.hoeher 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Archived

Printing - garbage with Firefox, OK with Safari

I am experiencing many times that Firefox prints garbage, not what's on the screen. To get around the problem I switch to Safari. Is anyone aware of this or I am the onl… (read more)

I am experiencing many times that Firefox prints garbage, not what's on the screen. To get around the problem I switch to Safari.

Is anyone aware of this or I am the only one experiencing it? Is this a known bug?

One example:

https://www.amazon.com/Delta-Faucet-U6300-Handshower-Mount/dp/B0064TYA4S/ref=sr_1_5?keywords=grab+bar+shower+holder&qid=1655171785&sr=8-5

Prints little circles...

If I switch to Safari, I get on paper what I see on the screen.

Asked by Sue 1 year ago

Last reply by Sue 1 year ago

Why does my Browser now open items over the top one tabs

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result… (read more)

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Asked by derek79 5 months ago

Last reply by cor-el 5 months ago

CNN.com webpage not loading

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assum… (read more)

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assume Firefox will want it to work. All my other sites are working fine, so I'm assuming it some adjustment that cnn made on their end.

Asked by albion16 5 months ago

Last reply by cor-el 5 months ago