All Products Support Forum

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

I’m having trouble getting GPC for my iphone. I don’t use regular Firefox because my cellular is too slow. Focus is light and works. Is it true Mozilla has not added GPC to Focus?

Install an update is the closest I can come to what I need. I have more than five devices in my home that I would like to use with Mozilla VPN. I really don’t want to create another Mozilla account in order to add more devices. I don’t mind spending more money. What do I do? Is there a commercial account option?

It has been a while since Apple introduced the use of VPN on their Apple TV hardware on tvOS. When will Mozilla offer an app for tvOS. Should be a prime use case for VPN. TIA.

Using Firefox focus 122.1 on iOS 17.2.1; both set to auto update.

When I press the back button, the previous page does not load. Instead there is a weird hybrid, with the url of the previous page but the background color of the page that I just tried to leave, and no text or other information.

Refresh button does not help, but requesting desktop version does load the previous page.

Thanks!

I am trying to install Firefox and uBlock origin. I believe I downloaded Firefox just fine and created an account. When I tried to download uBlock origin, I click on the link and I get a notice saying the Firefox download is “almost complete” but gives me no options. Please advise

When I select more than one email to delete using the check boxes next to it, the email next in the list ( with no checkbox checked) gets deleted, too. But not every time. Probably once or twice a day.

Every few months or so, after closing and reopening the app I find that all my stats etc. are gone on any websites that store stats. It's not a cookie selection I made, these websites manage to keep the cookies for weeks or months (exactly 150 days this time according to a streak I had on a daily game) and then one day it's all gone. Is there some sort of cookie expiration setting or storage cap I can change to prevent this?