All Products Support Forum

Hello Mozilla team.

I need your help with the following: I recently upgraded my device and I got Samsung S24+. Unfortunately Mozilla is not working properly. Whenever I open a new tab or open a link via my email account it is flashing constantly without being able to browse as usual.

Any help? (I have already unistalled / reinstalled the app.

Look forward to hearing from you

Kind regards

Serafeim

Now what? Another useless POS. Sorry, I've had it with this security crap. No joy on multiple Android devices, every site I tried, bar none. No VPN or anything abnormal connectionwise. Every other browser on multiple devices works fine.

I can't update to the latest version of Firefox for chromeOS. I have a Samsung Chromebook 3 with chromeOS 103.0.5060.132 (Official Build) (64-bit). Do you know what's going wrong?

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

Hi,

There is a few bugs:

1. Every time I tap the back button, the page disappears but stays in open tabs.

2. There is no option to move pinned sites and create folders there.

3. Recently opened pages appear next to the pinned pages, even though it is turned off in the settings.

regards Thomas

In the last month, microst as had an update and firefox as also had a update. since then when I click clear recent history it takes out all my passwords in all my speed dial

Nigel Griffin

This problem has kept annoying me for months now: When I load my youtube subscriptions page on my tablet, Firefox keeps kicking me over to the mobile site (m.youtube.com instead of www.youtube.com) which is bloody annoying. Changing the m to www manually will do me no good, it gets changed back to m as soon as i hit enter. Turning on the desktop site switch in the menu will only work temporarily, it's only a matter of time before I get kicked back to the mobile site. It's not a question of IF it happens, it's a question of WHEN it happens.

The thing is that this ONLY happens with youtube in Firefox on my tablet, but not in Firefox on my phone, my computer or other websites, and it does not happen in opera on the tablet either. That tells me that it is a Firefox problem (maybe some setting?), not a YouTube problem.

So why does Firefox do this, and how can I stop it?

PS. It's the latest version of Firefox on a galaxy tab s2 running Android 7. No, updating to a newer version of Android is not an option :-( Thanks, Samsung!

I am unable to sign in to my gmail account in Firefox(which is always available in Chrome) I do not wish to use Chrome anymore as it as been compromised by some sort of advertising virus.

Hello, I'm using Firefox on android and windows 10, and with both editions (with addons enabled or even without any activated), I can't make nintendo eshop webpage to show my login account, which is situated in the top right corner of the site. This is the only website that I know that doesn't like Firefox at all and is having problems with it. Sometimes my account appears there, but if I do something else within the site it disappears immediately. I'm logged in to the site and I can see my wishlist, but can't access the account page, because the icon menu doesn't load (see attached picture, top right corner). Because of this, I can't see the prices in my zone once I click on a game and also can't add the game to the wishlist, for this I have to use the console or another browser. Although I'm logged in to the site, because the account page is not loading, the website keeps telling me that I have to login in order to make any purchase. I've tried different methods and none worked. I want to know if there's a fix in making that menu load correctly? Thank you.

Every time time I try to install any addon it fqils, every single addon in the recommended list failed.

Yes I am aware this is a testing build I'm trying to do my part reporting the bug

I'm having problem with auto play please fix the you all get caught up on Facebook it's on my status while playing music Fix you're all get caught up on my Facebook page

I am using firefox v112.1.0 on a pixel 4a 5g (Android 13).

Websites fail to load about 70% of the time (the progress bar just hangs indefinitely). This isue is present regardless of whether or not I have any extensions enabled.

If I press the "stop loading" button then "refresh" enough times, eventually I'll get lucky and the website will load.

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work