All Products Support Forum

1. 1- last week Firefox was blocking me from accessing certain sites that I always go to.

1. 2- I cannot access about:config. I've tried signed in and out as well as with different search engines and I just get a blank screen. Help?

1. 3- is it normal for FF to have permission to download files without notifying? I checked the permission list and seemed like there is alot of dangerous and malicious permission allowed as system permissions. Please help?

1. 4- when I log in and check devices, 2 new logins show up. One says my phone's model # and the second one says logged into Firefox browser or something like that. Is it normal to have duplicates like that when I only use my Android phone?

1. 5- I've tried and cannot find any way to login to my network or make any network changes? Please help?

I commented on play store and was told to send my question on here so they could be investigated more. Thank you for your help.

To whom it may concern, I have a new Amazon Fire HD 10 tablet that I installed Firefox Nightly for Developers on via the Aurora Store as Google Play services are not bundled with this device. I installed my usual add-ons of uBlock Origin, Dark Reader, and Bitwarden from the Add-ons page in the top right menu. Upon returning back to the new-tab page my screen inverted 180 degrees as I received a dialog prompting me to select a background. I was holding the device in what I believe to be upside down portrait mode, with the ports and buttons of the device facing downward and the wallpaper picker forced the screen into default orientation.

I'm not sure if this is the right place to report this.

Every time I'm trying to stream video like live sports the video lags so much. I've tried to reinstall the app and run it with no addon ( even though I only use 2 addons) and problem still persists... I'm using a Samsung S21 Ultra.

Using firefox's version of Facebook, when viewing a comment on a post I've made, the comment is cut off at the bottom. It seems like that particular page is not being formatted correctly. I cannot scroll up anymore to reveal it. See the attached image.

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which I hadn't. So I resigned up. Put my email in and when it came to put in password it was autofilled, which was not me ne,vi don't autofill anything besid s way too many dots. Then I finally got the dots deleted and put my n my password and it told me its wrong and I can't get into it

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

I can't update to the latest version of Firefox for chromeOS. I have a Samsung Chromebook 3 with chromeOS 103.0.5060.132 (Official Build) (64-bit). Do you know what's going wrong?

Hi,

I just transferred from a Pixel 4a to a pixel 7. Previously, everything on the ad blocking front worked well. But since the transfer, any ad blocking extension seems not to be working in any shape or form.

I use to keep Bookmarks until I specially deleted them. As Bookmarks they stayed. Now when I do automatic search daily delation, the Bookmarks are also removed! I am not an EE but is there some easy way to separate these 2 so I can keep Bookmarks yet delete Search History? Thank you. A Bookmark to me is not permanent or ephemeral but totally under my control like on a book I put back on the self. What is a Bookmarks to Mozilla Firefox?

Again this is MOBILE Firefox on Android and all the backing out using arrows does is leave me with yet another empty folder. F*** that arrow button!!! It really needs to be more straight forward like making YouTube playlists or even how bookmarks work with Firefox on PC.

I really do want it to work but I have never had so much difficulty adding bookmarks to folders on any other browsers mobile or PC, this sucks!

So one more time, you select edit on a bookmark then checkmark the folder you want and arbitrarily back out without using any kind of confirmation button and then go back into said folder and expect that bookmark to be there. Am I getting that right?

Cause it would super sick if there was actually a bookmark in the damn folder when I went back to it. All I have now are empty folders so what am I missing???

Thanks for the help I greatly appreciate it and I would really like to like to keep using Firefox

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

The keyboard when using Firefox Android on my Galaxy S24+ suddenly disappears then starts opening and closing and eventually I'm left with the a blank space where the keyboard sits but I can type on the blank area and the keyboard responds with characters. Eventually I have to repeatedly close Firefox Android to get it to operate correctly. Clearing the keyboard app (Samsung) seems to help.

Browser takes tons data. I clear it. Try to use internet again and again i dont get what I typed in and brower takes over 30mb data. I am clearing history, cache and data many times a day. I will resort to uninstslling Firefox completely.