Showing questions tagged:

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (read more)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Solved Archived 5 130

Firefox app. Everything is in destop site mode even though it's turned off. The mode doesn't wanna turn on and it stays in destop site mode. it's stuck

Even though destop site mode in the pull down menu on the right is turned off it's affecting my site like it's turned on. I also can't turn it on to turn it off since it … (read more)

Even though destop site mode in the pull down menu on the right is turned off it's affecting my site like it's turned on. I also can't turn it on to turn it off since it just stays off when I click on it. Also I'm not sure if this helps but everything now opens as a destop site instead of phone site when I open something new.

Solved Archived 1 155

app data

Dear Mozilla Team, I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Andro… (read more)

Dear Mozilla Team,

I hope this message finds you well. I am writing to provide feedback regarding the data usage of Firefox, Firefox Beta, and Firefox Nightly on my Android device.

I have noticed that a significant amount of data is being consumed by these applications, even when I am not actively using them or have not made any specific changes to their settings. This has raised concerns for me, as I strive to manage my data usage effectively.

I would appreciate it if you could look into this issue and provide any insights or solutions that may help users like myself. Additionally, if there are any settings or features that can help reduce data consumption, I would be grateful for your guidance.

Thank you for your attention to this matter. I look forward to your attention

Solved Archived 4 240

Loading content issue with Facebook - 'recent post' feed

Hey 👋🏼 I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom … (read more)

Hey 👋🏼

I have an issue with the Facebook 'recent post' feed: Only two posts were displayed in the 'recent post' feed and then a spinning loading symbol is at the bottom - then nothing else is loading on my OnePlus 12 and Google Pixel 6, Firefox version 126.0.

In Microsoft Edge it is working, all posts are loaded correctly, so it seems to be a browser issue.

Does anyone have the same problem? Is there a solution?

It's the same problem as here: https://support.mozilla.org/en-US/questions/1420806


Thanks 🙏🏼 Dresa91

Solved Archived 2 246

Horizontal menu on a web site changed suddenly, no change made to web site

Hello! A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday aft… (read more)

Hello!

A web site I frequent, livebyliving.org, has a menu structure running horizontally across the top of the pages. Each option has a pull-down sub-menu. Yesterday afternoon or evening that menu turned into the three bar menu icon in the upper corner of the pages and the horizontal menu disappeared. When I click the three bar icon the entire menu structure is displayed vertically.

Firefox on my Android tablet was updated November 26. I used the site in question numerous times since that update and the menu was displayed correctly. It displayed correctly yesterday morning, Nov 29. In the evening, when I went to use the site, the menu behavior had changed. I also note the change when using my Android phone. The last Android update for my tablet was February 6, 2023.

I tested with Chrome and Google today and they display the menu correctly so it seems as if something specific to Firefox changed yesterday.

I've attached three screen shots. The first is the correct behavior with the horizontal menu. The second image shows the same page with the changed menu presentation. The third image shows the sub-menu presentation after whatever changed.

Any thoughts would be most appreciated!

Solved Archived 2 255

Web sites not working properly

Hello, Why some websites aren't working properly with Firefox but does with others? Here are two websites that I have issues with: https://bell.ca (Home internet section,… (read more)

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Locked Archived 1 257

pages not loading in browser

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my… (read more)

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my search engine recently). I haven't used Firefox for years now, and have never used it on my own device so I'm still getting to know it.

Solved Archived 2 258

No Login Pop-Up Window on Mobile Site

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but … (read more)

I'm unsure if this is a Firefox Mobile issue (since the site's login pop-up works just fine on my laptop that I also use FF on), or an issue with the website itself, but I've already emailed the site about it and got no response yet. So, figured I'd try here. Also, I just tried re-enabling Chrome to truly see if this is browser or app related and sadly this works on Chrome's Mobile but not FF's.

On the mobile and desktop version of this site: thingstogetme.com

There's an option to login with Facebook or Apple ID. The Apple ID pop-up works fine, but the Facebook one does not. Again, this is only an issue on Mobile. The Facebook option will turn a darker blue once you tap on it, indicating it's been selected, but nothing will happen. If you tap the page, it'll go back to its regular, un-selected blue.

I've turned off uBlock Origin, switched between mobile and desktop pages, refreshed, nothing works for this problem. Thus this essentially soft-locks me out of this site unless I use my laptop.

Solved Archived 2 266

streaming video won't open on Firefox but does on Chrome

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android) https:… (read more)

I tried to open this streaming video from CBS News. It won't open on Firefox but it does play on Chrome. Both browsers are updated to the latest version. (Android)

https://www.cbsnews.com/video/110424-cbs-evening-news/

Solved Archived 3 288

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not starting.… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Locked Archived 5 302

Fullscreen "exited" automatically

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but aft… (read more)

for a recent update or two, when I am watching videos in fullscreen, at least like me, for example, when I entered fullscreen, the video should play horizontally, but after merely half a minute, the screen orientation goes back to vertical mode automatically, which is not happening when I began to use Firefox android months ago. Watching same website on different browsers, only Firefox goes wrong, so I think this should be Firefox's bug.

Solved Archived 1 314

YouTube video buttons not working

Galaxy A14 5G When playing YouTube videos in full screen using Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing h… (read more)

Galaxy A14 5G

When playing YouTube videos in full screen using

Firefox: the gear button and the "restore screen size/exit full screen" button are nonfunctional (nothing happens when I tap on them).

Google Chrome browser: the gear icon button is nonfunctional.

DuckDuckGo browser: the gear icon button is non functional.

Opera browser: the gear icon button is non functional.

This problem started about a week and a half ago.

Solved Archived 4 333

Firefox tabs keep crashing

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer open… (read more)

Hello, I've been having issues with the Firefox app on my Android ever since the most recent update on 4th of July. Whenever I tap the "tabs" button, the tabs viewer opens as always, but if I try to scroll and browse the tab, or if I try to close any of the visible tabs, the whole app crashes. Because of that, I can only switch between tabs by swiping, but it can be annoying if you're used to using many tabs like myself. I have cleared my cache multiple times and it didn't help. I am not too tech-savvy but is there any way to fix it? Thank you!

Solved Archived 3 333

Website is not loading correctly on Firefox

I've been having trouble accessing my website, https://www.primepropertyturkey.com/ through Firefox for Android. The site loads fine on other browsers and devices, but on… (read more)

I've been having trouble accessing my website, https://www.primepropertyturkey.com/ through Firefox for Android. The site loads fine on other browsers and devices, but on Firefox for Android, it either doesn't load at all or displays an error message. Has anyone else experienced this issue, and what might be causing it? Any suggestions on how to resolve this would be greatly appreciated!

Solved Archived 1 340