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Overlapping issues

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared br… (read more)

Every now and then the screen if my phone gets blank and regains it's gorm may be it seems some overlapping issues through system interventions as I could see a shared browser is present in my phone of wch I am not aware off. So I would request Mozilla to activate only the Mobile data as I am not connected with any wi-fi connection to my internet services so see to that no number is linked or overlapped especially the organisational ones Regards & Gratitude K S KRISHNANANDA PRABHU

Asked by KRISHNANANDA PRABHU 2 months ago

Mozilla Support request (131295)

Hello, Following the creation of this ticket, please find below my issues : - Why does Firefox can go into blank “black” or purple screen for no reason apart from… (read more)

Hello,

Following the creation of this ticket, please find below my issues :

- Why does Firefox can go into blank “black” or purple screen for no reason apart from working into multiple windows (and not tabs from Firefox) (cf. Screenshot enclosed)

- Why is it not possible to download audio files ? It goes into playing mode only (cf. Screenshot enclosed)

- Why do I have multiple sessions opened at the same time like for Web browsing or syncing devices, and some of them incorrectly identified or easily removable without interruption of services (in particular I notice Safari instead of Firefox Private in strict mode ? Or same device named differently like Firefox iPad or Firefox iOS 122, iPad ? Also some where not present yesterday but when looking again today it is said connected 5 days ago). In case of my device being hijacked or in parallel used in the background, can you provide diagnostic support to validate this situation ? (cf. Screenshots enclosed)

Also I can notice that on some particular secure website (cf. Example in screenshot enclosed) lateral or horizontal scrolling is not correctly working with important time lagging with mice. “Without touch screen which seems to respond better, I would have throw away my machine”.

Waiting for your reply.

Asked by firefox.endeared836 2 months ago

Firefox for Android DNS Issue

I have my phone configured to route its DNS requests through a locally hosted DNS server. I noticed that the DNS requests made by my phone through Firefox are not routing… (read more)

I have my phone configured to route its DNS requests through a locally hosted DNS server. I noticed that the DNS requests made by my phone through Firefox are not routing through my local DNS server even though requests route through the server when using Chrome.[[ From what I could find online|https://support.mozilla.org/bm/questions/1425188]] it sounds like DoH is not a feature on Firefox for Android so I am confused why my DNS requests made through Firefox on Android are not routing through the local DNS server. This issue does not occur on any of my desktops/laptops where I use Firefox to browse.

Please let me know if you have any other troubleshooting steps to try or any clarifying questions. Thank!

Asked by shanemparrott 2 months ago

Keyboard not showing for search bars when sites are saves as shortcuts

I have an issue with my keyboard not showing up when I try to type in search bars specifically when the sites are saved as app shortcuts. The keyboard works fine when the… (read more)

I have an issue with my keyboard not showing up when I try to type in search bars specifically when the sites are saved as app shortcuts. The keyboard works fine when the sites are tabs within the firefox app but once I save sites as a shortcut and open through the shortcut, the keyboard will appear for a split second and disappear right away.

Asked by Grace 2 months ago

Clicking links opens dialogue box instead of opening a new page

Screenshot attached. Every time I click a link, it opens one of these boxes instead. The only way to actually navigate to the page is to hold click and select ‘open in ne… (read more)

Screenshot attached. Every time I click a link, it opens one of these boxes instead. The only way to actually navigate to the page is to hold click and select ‘open in new tab’.

I have quit and reopened the app. Deleted and reinstalled. Powered off and rebooted the iPad. At best, links work normally for a short time, before Firefox reverts to doing this whenever I try to open a link.

Anyone have any idea how to fix this? Thanks!

Asked by meludreen 2 months ago

Buffering & Forward/Back buttons

Two questions: 1. I have a 30 mega bite DSL internet connection, but when I watch some videos I get the whirling circle, sometimes another. Also while the video is pause… (read more)

Two questions: 1. I have a 30 mega bite DSL internet connection, but when I watch some videos I get the whirling circle, sometimes another. Also while the video is paused/locked, it continues to run in the background, so I loose the video during that time. A work around used to be, use the forward or back buttons. This brings me to the second question. 2. What happened to the Forward and Back 10 or 15 seconds buttons or circles? They seem to have gone away recently.

Asked by Bruce 2 months ago

Twitter login issue...

A few weeks ago, I was having trouble logging into my Twitter account on Firefox (not on Edge). In an unrelated issue, I had to reformate my computer, and the problem wen… (read more)

A few weeks ago, I was having trouble logging into my Twitter account on Firefox (not on Edge). In an unrelated issue, I had to reformate my computer, and the problem went away. Today, Firefox updated itself, and the problem returned. I have it bookmarked as a pinned tab, and when I click on it, I get an error message, and it won't let me log in. However, if I right click on the same tab, and select "open in private window", it lets me log in, no issues. I don't really want to have a new window open though, and it worked after I reformatted, and before this update. I have done what previous people have suggested (clicking on the security icon to turn off security for that page), but it doesn't help. Any suggestions would be nice. Thanks in advance...

Asked by carlrgoodwin 2 months ago

RAM memory usage high

Firefox android RAM memory usage gets sometimes high. I have no addons and only view tabs. Max RAM usage rises to 2 GB and my phone freezes. Opera always runs smoothly wi… (read more)

Firefox android RAM memory usage gets sometimes high. I have no addons and only view tabs. Max RAM usage rises to 2 GB and my phone freezes. Opera always runs smoothly with no problems.

Asked by M Niemi 2 months ago

Firefox fails to automatically populate subject when sharing link with email from YouTube

On Firefox browser (default release or even Firefox nightly) on Android (release 14 or any earlier) when I share link to Gmail app while on YouTube Web site not YouTube a… (read more)

On Firefox browser (default release or even Firefox nightly) on Android (release 14 or any earlier) when I share link to Gmail app while on YouTube Web site not YouTube app resultant email has a blank email subject

However above does correctly populate subject when using Chrome or it's derivatives like Bravo browser

Asked by EventHorizon 2 months ago

Second mouse button click and desktop zoom level on Android/Samsung DeX

Hi, I am a frequent user of Firefox on multiple platforms, including Android 14, where I frequently use DeX. However, I am many times forced to use Chrome or Samsung In… (read more)

Hi,

I am a frequent user of Firefox on multiple platforms, including Android 14, where I frequently use DeX.

However, I am many times forced to use Chrome or Samsung Internet on DeX to get a professional computer desktop experience.

Firefox does not recognize different mouse button clicks and neither does it view websites with high resolution, not even after selecting "Desktop mode", but instead shows a zoomed-in phone view. (I gave tried selecting various zoom levels in settings.) There may be other shortcomings as well.

Perhaps some of the issues can be avoided by changing some settings? However, please address the issue of providing a full desktop experience in DeX. Thanks for a great browser in most other respects on multiple platforms.

Asked by par5 2 months ago

Address doesn't open Google maps app

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage eve… (read more)

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Asked by Rick 2 months ago

page refresh

Hi, I can use firefox anymore, because it is not usable. If I switch between programs in Android, example firefox to mBanka, then back to Firefox, tab in Firefox will re… (read more)

Hi, I can use firefox anymore, because it is not usable. If I switch between programs in Android, example firefox to mBanka, then back to Firefox, tab in Firefox will reload and cannot complete forms! All lines are clear. Next problem: If I reuse tab, I cannot load new page, I must close this tab and use new one.

Asked by Roman 2 months ago

syncing

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 … (read more)

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.

Asked by Erica Adamick 2 months ago

YouTube playlist covering video

Hello world! (Sorry; had to.) I just started using Firefox for Android, as a workaround to the problems I'm having with playing my YouTube playlists. But, I'm having s… (read more)

Hello world! (Sorry; had to.)

I just started using Firefox for Android, as a workaround to the problems I'm having with playing my YouTube playlists.

But, I'm having several problems in Firefox for Android.

1. Playlists (the actual lists of videos) cover the video that's currently playing. My workaround to this is to play in full screen mode, but that brings up problem

2. Full screen videos automatically switch to landscape orientation, despite system settings, with no apparent way to switch back to portrait orientation without also exiting full screen mode. I've tried rotating my phone with auto rotate on/off; neither setting has any affect on the orientation.

What's extremely frustrating about this is that any workaround is actually a workaround to a workaround to a workaround; it's workaroundception.

What I really really want is to be able to simply play my playlist/listen to it without having to jump through hoops and without having to burn through data like a bonfire burns through sticks.

IMO, the best solution would be to download the entire playlist:

https://youtube.com/playlist?list=PL-Hu9zPsGgiUKHoc2GeRo6ydKQMIQy8Pt&si=LzYVEe1sd8T1knZF

...in one go, and stick it on an mp3 player like it's 2009. So far, the only YouTube to mp3 sites I've found only download individual videos; not whole playlists. (And that's not really a Mozilla issue anyway; the Mozilla issues are the unwanted rotation and the video stack covering up the currently playing video.)

Asked by Nate Jones 2 months ago

Enable JavaScript on iOS Phone AND MAC OS!

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this? There have been numerous requ… (read more)

NUMEROUS websites respond that I need to enable JavaScript when I'm using Firefox bruiser on both my phone and in my Mac. How do I do this?

There have been numerous requests for this information and it's never been answered!

Help!

Thanks!

Asked by Bill Sopchak 1 month ago

Using AutoFill Firefox Passwords

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen rea… (read more)

I am trying to sign into a website using a username and password. I am using an iPad Pro. When I touch in the username field, I get a popup at the bottom of my screen reading " for xxxx.xxx.edu -- Firefox [username] I touch that and get a message from Firefox saying: "To use the AutoFill feature for Firefox, you must have a device passcode enabled. The issue is I DO have a device passcode enabled. I don't know why Firefox is giving me this message and at that point, all I can to is cancel and return to the website login screen. Any suggestions or help? Thanks much!

Asked by tigerdg 1 month ago

Firefox auto fill service doesn't work (android)

For several months, whenever I need something auto filled, the only thing that pops up is a button that reads "Unlock Firefox" instead of the appropriate saved info. This… (read more)

For several months, whenever I need something auto filled, the only thing that pops up is a button that reads "Unlock Firefox" instead of the appropriate saved info. This button does nothing when tapped and when held down, there is tactile click, but then nothing.

Android 11 Moto G Power 2021

Asked by butlerjonas 1 month ago

Weird fonts in websites after changing android system font

After I had changed the system wide font on my android, random fonts appear in all the websites that do not have custom website fonts. The fonts work properly on chromiu… (read more)

After I had changed the system wide font on my android, random fonts appear in all the websites that do not have custom website fonts.

The fonts work properly on chromium based browsers but this seems to be an issue with firefox. I had previously changed a setting in about:config to fix it but now I cannot find it.

Pls help.

Messed up fonts in Firefox: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-02-29-09-24-02-a90cb7.png https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-02-29-09-23-50-26fa22.png

How it is supposed to look (Chrome): https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-02-29-09-24-47-da049a.png https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-02-29-09-24-50-1c9268.png

Asked by 5h4d0w 1 month ago