All Products Support Forum

I used the "add to shortcut" a few times and indeed I have a few items in the Firefox focus home. Now when I open the menu it never shows the "add to shortcut" option. Does anyone know how to fix it?

I've been trying to install .xpi files for Firefox on Android 12 with little success. Every file manager I've tried doesn't give me the option to open .xpi files with Firefox and my device isn't rooted so I can't access the full file system.

Are there any articles/suggestions? I've always wanted extensions on mobile but never been able to install.

When you clear browsing history why does it only clear the web site and not Cache & Cookies? I used to use Chrome, when you clear browsing history you also have the option to clear cache & cookies. Why doesn't FireFox do this? Also how do you find site ti clear cookies & Cache Thanks

i want to be able to use mask on sites on my cell phone but i can't figure out how. and doesn't firefox have an actual online chat rather than only a community based resose syste,

Whenever I type "goo" into the address bar, it will prefill with "google.co.uk"

i haven't visited uk version of google in years and have been using .com forever

but recently firefox decided to offer me .co.uk version for some reason and now i always have to delete the prefill and type manually which is time consuming and annoying

i tried clearing history, deleted all history, removed app, reinstalled app, deleted cache and local data, logged out of my firefox account .. changed language to something other than English (UK) but it still thinks it needs to prefill the .co.uk URL

why did it go crazy all of a sudden and how do i make it stop?

Ive come back to firefox for android after a year of using other browser,bbut there is no setting i can find.

1, i visit a login page The page has the username but the password field is blank.

2, i select the link at bottom tbat says passwords.

3, a list pops up, and one of the listed items is to pick a saved password.

4, i pick the saved password, then all the urls are in the background while a thumprint security check is showing.

5, i put my thumb on the screen and now it lets me see all the saved passwords.

6, i select the correct url whos password is the right one.

7, it returns back to the original login page BLANK

It seams to me auto fill is switched on, but its not working, or the thumbnail security is blacking the transfer.

So ive deleted the url and password saved, there was only one, then ive gone to the login page and typed in the username and password, enter. Firefox asks if i wish to save the logon details, i do

But each time i go to the login page the password is blank?

I should add the url is a link to my network drives, so its an ip address like 192.168.x.xx

So ehy is android firefox no longer inserting the details, its the latest version, ive also cleared cache both, and it losds firefox as if its the first time i ran it. I set everything up to what i want, auto login is on.

I sign in with my account and sync brings back my desktop bookmarks saved logins etc.

Still there is only one url saved, ive seen this happen sometimes when thete is 2 saved logins for same url, but right now there is only one saved bookmark, and only one saved user name and password.

Anything i can do, or back to the browser i was using. Ive used the new android fitefox ever since it updated to the new one, most of the time it sat ln my phone unused, so i made sure jt had no update.

Sorry this is long, but ill be told to make sure the suto fill or auto login is on. Ive been through sll its settings.

Thanks

John

For sometime now I have been unable to access my Bell email on Firefox except if I use private browsing and then it allows me to get to my login and by default allows me to enter my login and password. But if I don't use privacy browsing mode, I cannot get to my email. This is on my android Samsung phone btw. Bell tells me it's a browser issue and that I'm to contact Firefox or switch to Chrome or Edge, but I'd rather do it through Firefox. Can anyone assist as to how I can correct this issue?

I used to have my favorite add on theme ("Two Little Birds") on my desktop AND my phone. Now it appears as though the only themes for IOS are "light/dark." Is this correct? If so, WHY WHY WHY

Hi

I am trying to install Firefox on a new iPad. I keep being sent in circles telling me to download it before trying to get extensions. But it shows on the homepage of my unit and appears installed. What am I doing wrong? I have gone to the App Store several times to “open” it.

Thanks

I lost the list of recovery codes before I could write any down. I clicked on the first key, can’t recall now what it was or what I was even thinking…I should’ve snapped a pic! They’re all gone. What can I do? Thanks for your efforts.

After a recent Firefox update, my Bookmarks on my laptop browser disappeared. I have all my Bookmarks on my iPhone. How do I Sync FROM my iPhone so I can put my Bookmarks back on my laptop browser? I don't want to Sync onto my iPhone because that would erase all my Bookmarks.

Are my Bookmarks saved anywhere that I can access them?

Is there a way to reach Firefox support directly?

1. Recently (two weeks or more) I have noticed that the Forward and Back (10 second) buttons have been missing on my Android phone (ATT Samsung S22+) when playing videos. They are just to the right of the play clocks at the bottom left of the video image. I checked and they are still there for the same videos played on my desktop, so I know that this is not due to the content provider. Is this a mistake, oversight in a recent upgrade, or do I have to switch browsers?

2. For a lot longer than the missing buttons in #1 above, my phone occasionally gives the whirling circle that indicates that it is loading content. In the past when it stopped to load, it restarted in the exact same place, and I didn't miss anything. But now, for some time it seems like the video continues to run so that when the load catches up, the video picks up sometime later than when it stopped, so I miss some of the video. There was a workaround before you took the Forward/Back buttons away, because I could just back up to the point that the video stopped, but now it is a royal pain to get back to the correct spot. In my darker moments, I might think that this is a conspiracy, to make me miss important parts of my videos, but then I come back down to Earth.

I really want the buttons back because I use the Forward button to skip content that I am not interested in, and if you could give me some cure for the frequent loading pauses I would be grateful.

Bruce Killy

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?