All Products Support Forum

Support is difficult to use because a search inevitably yields the question, which was answered along the lines of "This option is currently being tested in the Nightly build of Firefox for Android, available from the Google Play store." with that response being dated a year or two earlier, and the thread archived. I find this difficult, as it raises the immediate question, "so what happened when it was tested in the nightly build a year and a half ago?"

Is there a way to deal with this? Is there a different approach? It seems support involves entering a query string, and then browsing all previous queries and responses that contain the specified string. Is this indeed the design of the support system? Is there any effort to improve the support system?

Please give us the oppertunity to sort collections alphabetically - collections is a very nice feature it just need that last update to make it really functional! Kind regards Ole Lund Andersen

Hello,

It seems you can sync a lot of things between devices.

However, COLLECTIONS can not be synced? One of the most interesting newer features on Firefox. Collections are way more easy to use than the old bookmarks and a real game changer on another Browser.

Will Mozilla be able to get this working? I really want to keep using Firefox for its excellent privacy features and independence!

Thanks for your help and feedback!

Pascal

I cannot use the Firefox efficiently on my Kindle Fire HD 10's without going into Desktop Mode each time. As I use it many times a day, but must start & restart it due to other Kindle limitations, it is a chore and takes a lot of time. I want to be able to start Firefox on my KIndle's in Desktop Mode when I start it each time, rather than having to do it manually several times each day. I am somewhat disabled and cannot easily control my hands (fingers) so it takes a LOT of time to do so manually. This message even took several minutes to type!

Hopefully someone can help me.

God Bless & Health to you and yours

Today I was out of the house for a bit, and towards the end of it, I noticed that my phone was really hot. I checked the notifications, and android had given me an alert that my phone had used 7 GB of mobile data (the alarm is set to notify me for anything past 1GB). This was presumably in the space of slightly over an hour - while I wasn't even using the phone actively at all. according to android's "application data usage", all but 52 bytes of that was all foreground usage. But the thing is, I'm confused what even it was using that much data on - I don't think it could have been autoplaying videos, since I think the tab it was open to was something like reddit. I'm wanting to know what could have caused it to use that much data in that short a time without me actively doing things which are that data-intensive. Could it be something to do with the fact I had quite a few tabs open? are background tabs constantly requesting data or something? could it be some kind of virus? I'm honestly not sure, but I'd appreciate feedback so that this doesn't happen again. I'm also unsure if there's any way to generate a diagnostic report of the app, or anything like that, so if there is, please let me know.

Tell me when is Material You going to roll out on any of your android browsers. It's all about privacy, sure, that's why I value your app, but you're one of a few apps never updating with the theme on my pixel and for this reason I've stopped using your app until you update on of ANY of your mobile browsers (except for Focus) with this icon style. I need to know, when and which app (I don't care if it's beta, just tell me). Thanks.

That and the behaivor of grouping similar results makes the history manager on Firefox Android AWFUL. At least on PC you can sort by last visited, it's just that it scrolls you back to the top of list after you click on a result that was down the list. I don't know what's worse to be honest. Mozilla really needs to fix their **** as this is part of the reason they have an the overall userbase is in the single digit percentages.

It's been a year since last time mozilla said that thsy were considering adding the option to print. Save as PDF used to be an option before. Where has it gone and why is it still not here? Its an important feature for work.

I would like to save links from Firefox to safari reading list not a separate Firefox reading list in order to have only one reading list is this possible. I use a number of browsers which each have their benefits and some such as DuckDuckGo do allow this.

When the browser tries to Autofill a URL it often goes to some popular website I never use or care about. This is a deal breaker and will have to switch to a new browser if this isn't fixed and I can't find anything in my settings to correct it. How do I fix this?

Hi. I was searching FireFox Focus and I couldn't save an interesting URL I found, since I closed the browser by mistake.

Is there any way to recover it? I know the point is that FireFox deletes you data, but I'm trying my best. Thank you very much.

Tab reordering is important to many users. About two years ago, Chrome added this feature, but Firefox removed it. Just recently I found that TAB re-arranging works again in the Night build on Android. When approximately we can when expect this feature in the Release?