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  • Archived

auto login

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my a… (read more)

hi. recently on firefox android when i choose my desired login accounts on websites, after i tap on them, nothing will happen and i should fill them manually. i have my account sync for a long time a it is just happening recently. how can i fix it. thank you in advance

Asked by amirhossin.s2013 1 year ago

Last reply by Paul 9 months ago

  • Archived

Not able to unlock Access to Saved Logins

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me t… (read more)

Recently I found that I can't access to on all saved loigns and password on my phone Android Samsung. The face recognition pops out but failed to recognize and allow me to go the list. ... all things are correct on my phone. The face recognition is working, one time un-install Firefox and Re-install again, nothing fixed.

There is no other solution that even can use my pattern to unlock.

Couldn't make screen shot, the security features not allow me to do.

Asked by hkorour 1 year ago

Last reply by Paul 9 months ago

  • Archived

pixiv.net

I got error message "download failed" when download image from pixiv.net using Firefox 105.1.0 and Firefox Nightly 107.0a1 but I can download from Brave android 105 and F… (read more)

I got error message "download failed" when download image from pixiv.net using Firefox 105.1.0 and Firefox Nightly 107.0a1 but I can download from Brave android 105 and Firefox PC and Firefox Developer Edition. I tried change from wifi to cellular, disable extention, clear cookies, change protection from enhance to normal, update my phone os, allow files access but still can't fix the problem. I would appriciate if there's some ways to fix this, please help me.

Asked by Keenu 1 year ago

Last reply by Paul 1 year ago

  • Archived

Some websites are not taking data from password autofill

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register Please take care … (read more)

Some websites in Bangladesh are not autofilling properly using mobile browser. IE https://ldtax.gov.bd/citizen/register

Please take care

Asked by Iffat Ahmed 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Rotate screen erroe

As I try to rotate the screen orientation while using Firefox Focus, the screen goes blank. This doesn't happen elsewhere on any other app on my device. I tried re-instal… (read more)

As I try to rotate the screen orientation while using Firefox Focus, the screen goes blank. This doesn't happen elsewhere on any other app on my device. I tried re-installing and restarting my phone, but I have the same problem. Anybody encounter this issue?

Asked by farahat.matthew 1 year ago

Last reply by Paul 1 year ago

  • Archived

Media player has stopped working properly

Recently, the banner that usually appears when playing a video with Firefox (such as from youtube.com) has stopped appearing. I also cannot pause or play a video by click… (read more)

Recently, the banner that usually appears when playing a video with Firefox (such as from youtube.com) has stopped appearing. I also cannot pause or play a video by clicking the controls on my headphones, which used to work. And finally, when playing a video or song from another app (eg. Newpipe), the video on Firefox does not automatically pause, which it used to to. I've tried updating both the app and my version of Android, but neither have helped. I would add images demonstrating what the media banner used to look like, but the "Browse" button simply does not work. Please help

Asked by sofastuffing 1 year ago

Last reply by Paul 1 year ago

  • Archived

The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (read more)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Asked by mrjames 1 year ago

Last reply by mrjames 1 year ago

  • Archived

saved passwords

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor… (read more)

When entering a login in a other app, which I have saved in Firefox, I will see the "Unlock Firefox" button appear in my keyboard, with an icon for the fingerprint sensor which is my primary screen lock, but clicking it does nothing. Sometimes this corrects itself for a while and at random times comes back. I have found other users in the Help section having this problem but have found no solution or setting that causes it.

Asked by PJW 1 year ago

Last reply by Paul 9 months ago

  • Archived

Firefox keeps refreshing when leave and come back

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window a… (read more)

How can I stop Firefox refreshing each time I have to leave to approve a purchase or get Info for a form please. It's so frustrating. I literally tap back on the window and it updates. No one seems to know why.

Asked by aussiescall 6 months ago

Last reply by TyDraniu 6 months ago

  • Archived

Page refreshes after leaving the browser or locking the phone

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It … (read more)

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It doesn't happen on chromium browsers

Asked by Khnome 7 months ago

Last reply by Paul 7 months ago

  • Archived

Firefox Android does not load site content and remains as a blank page

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same net… (read more)

Within the last couple days at least, firefox just does not load any sites on the phone. They simply show an empty page. Chrome will load the same site under the same network conditions.

Asked by panda 10 months ago

Last reply by Paul 10 months ago

  • Archived

Cannot add search engine iOS

I’m unable to add any additional search engines. App crashes every time. I’ve also uninstalled the app and reinstalled to see if that changed anything…. It did not. Any … (read more)

I’m unable to add any additional search engines. App crashes every time. I’ve also uninstalled the app and reinstalled to see if that changed anything…. It did not. Any help would be appreciated

Asked by hike406 1 year ago

Last reply by Paul 1 year ago

firefox for Android, Google homepage is not lisded and more

Hallo, since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung in… (read more)

Hallo,

since yesterday the Google homepage is not displayed any more. When you enter www.google.de you will get an empty white screen. Other browsers (Chrome, Samsung internet) still display the homepage correctly. Can you please solve this problem? If you need any further information to do so, please let me know.

Thank you very much and best regards Christa

Asked by cschmidt2512 4 months ago

Last reply by Paul 4 months ago

  • Archived

Youtube and media output

Hello, for the past month when watching youtube through the firefox app, I am unable to use the media output feature of my phone (galaxy S21 FE) to stop/play videos. So f… (read more)

Hello, for the past month when watching youtube through the firefox app, I am unable to use the media output feature of my phone (galaxy S21 FE) to stop/play videos. So for e.g. I used to be able to minimise the browser and listen to the audio only output. But now the audio stops when I minimise. Other applications are able to trigger the media output so that's not a problem with my phone.

Asked by Skeith 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

gray bar on side of phone

There is a bar now on the side of my phone in landscape mode, it wouldn't be a problem except it is even present during full screen mode for videos. I have tried deleting… (read more)

There is a bar now on the side of my phone in landscape mode, it wouldn't be a problem except it is even present during full screen mode for videos. I have tried deleting it and reinstalling it and it still comes up. It's not my phone because this only started happening on here and just started two days ago, before that this was the only browser I used now I have been using other ones to watch videos.

Asked by fatman1904 9 months ago

Last reply by Paul 9 months ago

  • Archived

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/v… (read more)

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

Asked by wenting Hou 1 year ago

Last reply by Paul 1 year ago