All Products Support Forum

'It is a mix of topics, not one browser. Can´t access any of my emails & accounts (Google, Mozilla Firefox, Windows.) Could the tree of you please come to an agreement and automatically take care of my passwords/2-step verification/etc? Or send me another kind of authorization?I am a Brazilian journalist and professor in Petrópolis, Rio de Janeiro, Brazil. Still lucid enough to work but memorizing became more difficult after 2 covid-19 for million of people. I am 70, live alone and am not complaining - but wished IT, IA and others would at least help me. On the contrary, I am uncapable of writing/talking with family and doctors due to what seems to be a tech conflict between the above mentioned providers. Tks a lot for any help you may provide: please send me one, not three passwords or codes or 2-factor. It would be my Christmas present! Tks a lot! Vitor Sznejder at either [removed email from public], or [removed email from public]. WhatsApp and/or Telegram, both [removed phone# from public forum]

Hello Firefox Focus seems to have display issues when “Zoomed” view is selected in the ‘Display Zoom’ setting. Settings->Display & Brightness->Display Zoom The favourite icon spacing is misaligned (especially if you have 4 favourites), as well as the text items overlap on the main app screen. Some web sites also run off screen right. Thank you.

I’m having trouble getting GPC for my iphone. I don’t use regular Firefox because my cellular is too slow. Focus is light and works. Is it true Mozilla has not added GPC to Focus?

Since today, tapping and holding a link would use the same preview method as Safari, where it would show you a preview box that could show either a preview of the website or just the URL, switched by tapping the top right of the box. Now it uses its own preview mechanism and there is no option to show only the URL and nothing else. Could you please add such an option on the box? Thank you in advance.

I was looking up a Kinder candy product called "Happy Hippo" yesterday afternoon, and briefly surfed around a website for a weird American supplement company with the same name that also came up in the search results. (Just out of curiosity trying to figure out what the supplement they were selling even was.)

That supplement company subsequently showed up in my inbox this morning offering me a discount code. And to state the obvious: I ABSOLUTELY did not give this sketchy supplement company my email address while on their site.

I would be alarmed to find any company tracking me to my inbox after simply browsing their website for less than two minutes, but for it to happen after using Firefox Focus, I'm also dismayed.

I've already unsubscribed from their mailings and sent a strongly worded email about the invasion of internet user privacy, but half the problem must also lie on Firefox Focus' end. I don't know who can look for bugs or loopholes that would have let this happen, but hopefully reporting it here will start that process.