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Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (read more)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

Asked by serge27 5 months ago

Last reply by zeroknight 5 months ago

Every log in downloading thousands of emails?

Hello, Thunderbird user daily for years. Lately every time I open Thunderbird it starts downloading a random number of emails, usually in the thousands. this makes the ap… (read more)

Hello, Thunderbird user daily for years. Lately every time I open Thunderbird it starts downloading a random number of emails, usually in the thousands. this makes the app extremely slow and laggy until it finishes. I use it daily, on avg getting 20-30 emails. I don't understand why its downloading emails form months to years ago.

Asked by Rob Campbell 5 months ago

Last reply by Matt 5 months ago

Thunderbird: A missing email account & folders

Back in 2016, via GoDaddy I set up a personal domain. As part of the package, they offered to host two email addresses using that domain. I set up both in Thunderbird. … (read more)

Back in 2016, via GoDaddy I set up a personal domain. As part of the package, they offered to host two email addresses using that domain. I set up both in Thunderbird.

In June 2022 GoDaddy asked that all such accounts be switched to Microsoft Exchange, which I did with one of the two.

Very recently, perhaps with the recent Thunderbird upgrade, that account--and its sub-folders--have disappeared from Thunderbird. I need to restore them.

Thanks for the help!

Asked by j_heyl 5 months ago

Last reply by Matt 5 months ago

Broken headers?

Granted, I have massive boxes...but in my Sent folder, I checked a mail sent just this morning and wanted to right click it to 'edit as a new message'...however, when it … (read more)

Granted, I have massive boxes...but in my Sent folder, I checked a mail sent just this morning and wanted to right click it to 'edit as a new message'...however, when it opens, the content is related to a different email and the sendto email is also from a different email. Is there a way to clean up something like this? I shut down TB and waited and reopened and the issue stays the same.

The Not Responding stuff, plus this, has me looking for an alternative.

Asked by Doug Sooley 5 months ago

Last reply by sfhowes 5 months ago

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (read more)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 5 months ago

Last reply by Paul 5 months ago

McAfee Popup

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying … (read more)

I have Firefox as my browser on my laptop. Today I have been getting numerous pop-up messages from McAfee (which I do not have- I use a different web defense app) saying I need to renew my subscription or virus detected. Nothing I do gets rid of these pop-ups, which keep coming back (see example below) . How can I stop this from occurring? HELP!!

Asked by lawrenceastevens 5 months ago

Last reply by zeroknight 5 months ago

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (read more)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 months ago

Last reply by jonzn4SUSE 5 months ago

Mozilla keeps crashing

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to cre… (read more)

Hi, for months now, Mozilla, keeps crashing, or asking me to install new updates very frequently. Today it told me I have an old version (I do not) and that I need to create a new profile. I love your privacy policy but am about to give up your product. I have an IT dep and they were not able to help either. Best of luck fixing these bugs

Pazit

Asked by pazit.aviv 5 months ago

Last reply by zeroknight 5 months ago

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (read more)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Asked by Janet Newell 5 months ago

Last reply by Paul 5 months ago

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 5 months ago

Last reply by zeroknight 5 months ago

Jeg kan ikke sende mails i Thunderbird, men jeg kan godt modtage mails.

Jeg kan ikke sende mails i Thunderbird, men jeg kan godt modtage mails, det har varet i ca 1 måned. Problemet har vist sig flere gange i de senere år, og så har I rettet … (read more)

Jeg kan ikke sende mails i Thunderbird, men jeg kan godt modtage mails, det har varet i ca 1 måned. Problemet har vist sig flere gange i de senere år, og så har I rettet det. Er der mulighed for at tale med en tekniker? Så ring venligst på 21135659. Venlig hilsen Minna

Asked by abcm 5 months ago

Last reply by david 5 months ago

Browsing slow or page doesn't load

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried … (read more)

Hi, My Firefox of recent is extremely slow or sometimes fails to load a page. I thought it could be some extensions I added about protection from tracking etc...I tried disabling them, but not sure if I succeeded. But the problem still isn't fixed. I don't think I will figure the issue out. Thanks

Asked by georginah6 karamura 5 months ago

Last reply by zeroknight 5 months ago

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (read more)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 months ago

Last reply by cor-el 5 months ago