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Opinion wanted

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hi… (read more)

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hits my 15.0 about once a month. Today it happened again. Using vnstat, I found it happened between 10.00 - 11.00. :

h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB) 

13 0.00 0.00 21 3.67 0.57 05 0.00 0.00 14 0.00 0.00 22 24.49 2.24 06 0.00 0.00 15 34.60 1.85 23 0.00 0.00 07 0.00 0.00 16 175.23 9.05 00 0.00 0.00 08 193.93 9.07 17 0.00 0.00 01 0.00 0.00 09 0.00 0.00 18 0.00 0.00 02 0.00 0.00 10 3,939.97 4,090.57 19 0.00 0.00 03 0.00 0.00 11 31.14 2.34 20 0.00 0.00 04 0.00 0.00 12 7.60 1.06 I was merely surfing, no download. Searched the cookies, one site i cannot recognize came out; "consensu.org". Did a search, there were several, example: https://cmp.teads.mgr.consensu.org/index.html, that served blank pages in firefox. Is there anything odd here? Is there a way I can extract all the cookies with date & time so that I can check against previous occurrences of the 4GB data movements (I have a few records).

Asked by lims3148 1 week ago

  • Archived

I had issues with Firefox 44.0. I removed and then tried re-installing latest version of Firefox, but it tells me that it cannot install and to retry again.

I am using Windows 10. Firefox 44.0 crashed. When I tried to reopen it it said a duplicate was running. I checked the Task Manager, there was no Firefox listed. Then I r… (read more)

I am using Windows 10. Firefox 44.0 crashed. When I tried to reopen it it said a duplicate was running. I checked the Task Manager, there was no Firefox listed. Then I removed Firefox 44.0 and rebooted my machine and reinstalled Firefox 44.0. It said the same thing but when I clicked to close it, this time it said the profile was missing. I removed FireFox 44.0 and rebooted my machine. I downloaded the latest version from Mozilla's website and tried to install it but it tells me that "For some reason it could not install the latest version" and to try to start it again.

Asked by irene.molnar 10 months ago

Last reply by Jeremy Sanders 10 months ago

  • Archived

Disable side by side feature of Firefox 67+

My company uses an old ESR version of Firefox, which of course doesn't suit my needs. So I installed portable FF alongside this one, and uses it almost anytime (I know th… (read more)

My company uses an old ESR version of Firefox, which of course doesn't suit my needs. So I installed portable FF alongside this one, and uses it almost anytime (I know that I break the company policies...)

Up to FF 66, everything was fine, and I only had to launch Portable FF first to have it "taking the lead" and been used by default everywhere.

Firefox 67 has introduced the "side by side" feature, which is certainly nice and suits the huge majority of people. But not me... I now have both versions always running alongside, and Windows defaults to the old version, of course, since it is my company's setting.

Documentation for FF67 states "side by side mode is now enabled *by default*". Therefore, I have the obvious question: how can I disable this, since it is apparently the default, and not a mandatory setting.

I haven't found any clue to do that after many researches....

Asked by Goldor0ck 10 months ago

Last reply by jscher2000 10 months ago

  • Archived

Mozilla doesn't responds with my website's

After the last upgrade, Mozilla doesn't responds with my website's style espacially the font-family one that works using a predefined font (@font-face), I tried other bro… (read more)

After the last upgrade, Mozilla doesn't responds with my website's style espacially the font-family one that works using a predefined font (@font-face), I tried other browsers like Opera and Chrome and everything was good, but for Mozilla it still broken.

Asked by Othmane Lah 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

How do I stop a 'restart to update firefox' pending update?

Window 7 sp1 I checked '%LOCALAPPDATA%\Mozilla\updates' and the folder is EMPTY. I was on v67.0.x and it would have updated to the brand new v70. Tried installing v68.0.2… (read more)

Window 7 sp1 I checked '%LOCALAPPDATA%\Mozilla\updates' and the folder is EMPTY. I was on v67.0.x and it would have updated to the brand new v70. Tried installing v68.0.2I had the installer for and it opened in a new window without my favorites, saved logons, etc. I clicked on the firefox icon pinned to the lower taskbar and it opened v68.0.2 with all my favorites, logons, etc. Only seems to be one firefox application in Program Files. I Pasted 'about:profiles' into both and attached is the screen grab. Need to endup running v68.0.2 or v69 but NOT the just released v70. Why does an install or update always change my preferences to automatically install updates??

Asked by MikeZZ 7 months ago

Last reply by MikeZZ 6 months ago

  • Archived

Firefox signs out when I quit

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get si… (read more)

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get signed back into... it's really frustrating to have to sign on to tons of things to have it back to the way I want it set and never closing it or restarting it shouldn't be the only way to avoid this... PLEASE HELP! TYTYTYTY

Asked by Thommy Somos 9 months ago

Last reply by jscher2000 9 months ago

  • Archived

Firefox locks up my computer

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: … (read more)

I'm using Apple OS 10.13 with Firefox 68.0.2. At least once or twice a week, when browsing (different, not always the same) sites in Firefox, my computer gets locked up: either, 1) the cursor moves along with the mouse but can't click anything, and the machine can be SSH'd into but %sudo kill -KILL doesn't stop any of the processes (I tried to kill mozilla process and then the loginwindow, as an effort to find a way out of the lock state that's gentler that a hardware reset), or 2) the cursor doesn't move and SSH server doesn't respond. Either way, I have to physically turn the machine off and on to continue. I don't understand how a user-level process can lock up the whole thing, but it didn't used to happen - it started a few weeks ago. What can I do?

Asked by Mike_levin 9 months ago

Last reply by Mike_levin 9 months ago

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Adding policy based custom configurations on a Extension

We are trying to install an Extension which captures performance metrics of end users of our Org , we need to push this extension to all the users in our Org via Policy b… (read more)

We are trying to install an Extension which captures performance metrics of end users of our Org , we need to push this extension to all the users in our Org via Policy based so that there is no user interaction for installing this plugin, however we are unable to find how to add details explicitly to the extension the details include the Host, port and version where the plugin will be sending the data , need help to find the appropriate details

Asked by akshay.allihor 8 months ago

Last reply by Mike Kaply 7 months ago

  • Archived

I get Firefox can't download automatically to the latest version and I have to install a fresh copy multiple times a day!

Hi. I'm on 68.0b12 and I keep getting a message that Firefox can't update automatically to the latest version and I have to install a fresh copy. The day I got the messag… (read more)

Hi. I'm on 68.0b12 and I keep getting a message that Firefox can't update automatically to the latest version and I have to install a fresh copy. The day I got the message first I was running 68.0.b9 and I downloaded a fresh copy via the installer 3 times and the version was still the same and I kept getting the message. Now I'm somehow on b12 and I'm still getting that massage. It keeps appearing on my menu and takes me to the Firefox download page.

Asked by Garshasb 11 months ago

Last reply by WestEnd 11 months ago

  • Archived

Endless loop of asking for permission for Firefox after Re-enabling UAC

Since I could not drag and drop from the address bar to the desktop to create a URL shortcut, I was looking for help and found this article https://support.mozilla.org/en… (read more)

Since I could not drag and drop from the address bar to the desktop to create a URL shortcut, I was looking for help and found this article https://support.mozilla.org/en-US/kb/windows-administrator-launcher-process- bugfix, but when I re-enabled UAC, I got stuck in the endless loop of permission for Firefox.

Asked by ad_verbum 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (read more)

I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.

HELP??

Asked by Brad 9 months ago

Last reply by the-edmeister 8 months ago

  • Archived

Can not get two desktop computers to sync after installing version 68.0.1

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Ap… (read more)

Recently got a new work desktop computer and when Firefox 68.0.1 was installed, it will not sync with my home desktop computer. On both computers, in the "Devices and Apps", both do show up as connected, but the work computer still will not sync. When I click to "connect another device", it only tried to install Firefox on my phone - no other option. I have spent 15 hours doing everything I can find on line to fix, but nothing works. I even uninstalled Firefox and ALL related items on my work computer and tried to install a couple of older versions, thinking maybe I could get it to sync and then do an update; however when ever I try to install any older version, it only installs 68.0.1. I am a CEO/software engineer I know my way around computers very well, but still can not solve this problem. I may be forced to switch browsers.

Asked by clange1 9 months ago

Last reply by cor-el 9 months ago

  • Archived

My fonts are getting displayed oversaturated only on Firefox, anyone knows how to fix this?

Hi, I'm just working on a new website, and I noticed something odd that happens only when I open the site via Firefox. On browsers like Safari and Chrome the rgb hex colo… (read more)

Hi, I'm just working on a new website, and I noticed something odd that happens only when I open the site via Firefox. On browsers like Safari and Chrome the rgb hex colour looks identical as in Adobe Photoshop or Apple Pages, where I created content, but Firefox seems to oversaturate the fonts quite nasty for some reason.

I attachted you a screenshot where it should be very visible. If this is a bug, is it possible to get this fixed soon? I don't really want to put a warning on my website for Firefox users if possible.

Asked by benjamin.kepinger 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Poor multi-tab user responsivness is caused by primitive FF multi-tasking/ threading.

Could this note be referred please, to the FF programming manager? First my congrats on FF overall of course, to you and your many volunteers. But I notice a large phil… (read more)

Could this note be referred please, to the FF programming manager? First my congrats on FF overall of course, to you and your many volunteers. But I notice a large philosophical programming problem which you might consider.

This problem mostly shows with multiple tabs open. Web servers certainly are slow, and many pages' Html etc poor. This all results in lots of delays such as reported during:

 Waiting for ()
 Read ()
 Transferring data from ()
 Performing a TLS handshake to ()
 Connecting to ()

These display the moving "working" dot in the left of the affected tab title. And less often, "(not responding)" in FF's title bar, which eventually gets cleared automatically.

I have reviewed all 17 screens, and a number of the individual results, from today's FF forum search of:

  169 results for (not responding) for Firefox

None address the lack of prioritized co-operative multi-tasking/ threading, DURING such delays as "Waiting for ()". During such a necessary wait, it is very slow at best, e.g. for a user to switch tabs. Even to one which is ready for display.

Responsiveness to user input should be the top multi-tasking priority. Tab switching. Rendering/ display of the foreground tab. Scrolling that down. Tab closing by user!, and "X" to STOP a page from loading -- give those user clicks priority. Let's not have to wait 10 seconds for a right-click to open its option box. Let the other busy tabs finish up their work, overlapped in the background priority-wise.

This could be done now, but perhaps it would be difficult for volunteer programmers. Worse case might require a custom replacement, for the effective TCP part of the default vanilla TCP/IP stack. However I suspect a lot could be fixed short of that, with the correct management encouragement and guidelines. At least if the continuous motion of the "busy dot" indicator in the tab title is a task, just change that to something like just gray-ed out while busy.

My experience is with much headroom: CPU (50%), memory, disk, and network bandwidth, per Task Manager. NO McAfee. Mainly just ZoneAlarm taking 30% of that CPU 50% usage. This is not a problem with start-up delay. And delays within only one open tab are necessary, of course. Cheers

Asked by Would say boo 9 months ago

Last reply by Would say boo 9 months ago

  • Archived

support.mozilla.org pages causing anti-virus alert

I've posted this in the Firefox section as I did not see a section for queries relating to the Mozilla support website (support.mozilla.org) itself. Every time I visit a … (read more)

I've posted this in the Firefox section as I did not see a section for queries relating to the Mozilla support website (support.mozilla.org) itself. Every time I visit a page on support.mozilla.org on my Windows machine, Bitdefender is declaring that it is blocking a web threat. The threat in question is surveygizmobeacon.s3.amazonaws.com/beaconconfigs/[large string of letters and numbers].json

I am only getting this alert when I visit a page on support.mozilla.org.

Can anyone advise on what is causing this?

Asked by Kwcyn320 9 months ago

Last reply by FredMcD 9 months ago