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  • Archived

"A JacaScript error occurred in the main process" How to resolve?

for months we have had a JavaScript popup error message that no one has been able to tell us how to correct the problem with Mozilla Firefox and this JavaScript error mes… (read more)

for months we have had a JavaScript popup error message that no one has been able to tell us how to correct the problem with Mozilla Firefox and this JavaScript error message. The popup appears at every startup of our desktop computer. We prefer to use Firefox as our browser, but also had JavaScript before we selected Firefox as our default browser. We do not wish to use any other browser but if some techie can't help us solve this JavaScript error we may be forced to use another browser. --- Error A JacaScript error occurred in the main process

Uncaught exception: Error: Error parsing your configuration file: C:\Users\owner\AppData\Roaming\HughesNet Usage Meter\ Status-Meter conf]: Unexpected token

Help with this nagging longtime error problem would be greatly appreciated.

Al Barrs albarrs@wfeca.net

Asked by albarrs 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Certain file types refuse to download

In the last week, certain files have refused to start downloading. At first I thought it was just one computer, but it seems my work PC is also affected. It seems to main… (read more)

In the last week, certain files have refused to start downloading. At first I thought it was just one computer, but it seems my work PC is also affected.

It seems to mainly affect video files, or more complicated files. Trying to download a .webm, .mp4, .gif, .zip, .rar, or .exe does not work. Downloading .jpg, .png, or .txt all work fine.

I am able to get all the files in my downloads list to download by completely quitting out of Firefox, and then opening it again. Firefox sees all the files in my download queue and saves them, no problem.

Could this be some side-effect of a recent Windows/Firefox update (maybe User Account Control getting stricter?) Any ideas to help me get to the bottom of this would be greatly appreciated.


(Before you ask, yes, I have gone through the "I can't download files" steps in the FAQ, all my settings are exactly the same as they were a week ago, when I could download fine)

Asked by alecb 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

saved usernames and passwords are missing

Just noticed everything is gone.....nothing shows. I'm using ver 63.0.3. Not sure if it is the result of a Firefox update. I last checked the passwords approx 7 days… (read more)

Just noticed everything is gone.....nothing shows. I'm using ver 63.0.3. Not sure if it is the result of a Firefox update. I last checked the passwords approx 7 days ago. I have an old firefox data file dated 2-18 on my desktop.

can I pull them out of old file?

Asked by nexialist 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Accessibility issue-how can I make the BOOKMARKS TOOLBAR ICONS larger?

my mum has eyesight issues. We want the icons on her BOOKMARKS TOOLBAR, specifically to be larger. Any ideas? (I have already adjusted "density" - negligible difference… (read more)

my mum has eyesight issues. We want the icons on her BOOKMARKS TOOLBAR, specifically to be larger. Any ideas? (I have already adjusted "density" - negligible difference). Thanks! Mirbee in Vancouver

Asked by Mirbee 1 year ago

Last reply by Ed 1 year ago

  • Archived

FF 6303 FAILS to launch iCloud website even in safe mode! All so called FF tips already tried, no viruses, etc. Issue began in FF 63!! Even old IE 11 works!!

Just as the questions states, beginning in FF 63, iCloud fails to launch. I have used FF since it first became a product, so don't insult my intelligence with stupid sugg… (read more)

Just as the questions states, beginning in FF 63, iCloud fails to launch. I have used FF since it first became a product, so don't insult my intelligence with stupid suggestions - all of which I did before posting this. Even in FF safe mode, iCloud.com fails to launch. See the attached image. Chrome, Sea Monkey - Even tired old IE 11 launches iCloud in seconds; instead of timing out like FF 63 does. I should NOT have to spend an inordinate amount of my unpaid time troubleshooting this product. I will simply move to another browser before I expend hours of my free time fixing Mozilla's problems. When a website won't launch in safe mode on a virus-free system, the issue is Mozilla's !!

Asked by CT69 1 year ago

Last reply by jscher2000 1 year ago

  • Solved
  • Archived

Tried to import bookmarks from Safari and all I got were the folders, no bookmarks

I went thru the process detailed in one of the help posts. All that arrived in the Library were the folders i have for each category, none of the bookmarks themselves. … (read more)

I went thru the process detailed in one of the help posts. All that arrived in the Library were the folders i have for each category, none of the bookmarks themselves.

Asked by WDoug 1 year ago

Answered by jscher2000 1 year ago

  • Archived

Creates multiple new tabs

Occasionally, on this version 63.0.3 and previous, FireFox creates multiple "New Tabs" when only one is required. It repeatedly creates these "New Tabs" without any keyb… (read more)

Occasionally, on this version 63.0.3 and previous, FireFox creates multiple "New Tabs" when only one is required. It repeatedly creates these "New Tabs" without any keyboard or mouse input. It won't stop until I close FireFox with the "X" in the upper right hand corner.

Any ideas how to fix or prevent this?

Thanks, ed s.

Asked by edstnbgr 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox opens Youtube with the same video every time and will only download it and no other vdieo

Every time I open youtube through Firefox, it comes up with the video I last downloaded. When I open and play a new video, then try to download it, it just downloads the … (read more)

Every time I open youtube through Firefox, it comes up with the video I last downloaded.

When I open and play a new video, then try to download it, it just downloads the old one every time.

Asked by jgmillar 1 year ago

Last reply by McCoy 1 year ago

  • Archived

When login to a newspaper web site the home page opens but I cannot open any articles

When I try to read a newspaper I cannot open the individual articles, this happened a while ago and I read on the help line how to reset firefox which got most of the sit… (read more)

When I try to read a newspaper I cannot open the individual articles, this happened a while ago and I read on the help line how to reset firefox which got most of the sites working since then it has slowly gone back to how it was I can opn about 50% now and do not want to reset firefox as it causes problems in other areas. If I use google I can open all the sites no problem, the other problem I have is if I try to submit a comment to the daily mail is says I have submited but it never appears on the page or in my profile. I am not a complete techy but generally can find my way around with a bit of help.

Regards

Chrisexe

Asked by chrisexe 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is crashing constantly with Ver 63.0.3

Firefox crashes constantly since updating to Ver 63... with or without my few add-on's enabled. Sometimes, it seems to crash when I open the bookmarks page to edit them. … (read more)

Firefox crashes constantly since updating to Ver 63... with or without my few add-on's enabled. Sometimes, it seems to crash when I open the bookmarks page to edit them. Other times, it just crashes randomly within about 10-20 minutes of opening it. Here are my recent crash reports:

Unsubmitted Crash Reports Report ID Date Crashed 189042B1-44B1-4096-AAA6-8A3480DCEF4B 11/20/18 11:29 AM 47EE292B-B7B8-4273-8361-8B0FA2C8AB33 11/20/18 11:24 AM Submitted Crash Reports Report ID Date Submitted bp-7ccaa478-c08e-4854-943a-310ce0181123 11/22/18 11:13 PM bp-8514cf08-b554-46e7-969a-972d80181122 11/22/18 12:07 PM bp-c19f685a-8595-4939-992c-5960e0181120 11/20/18 10:04 AM

Asked by AMCarter3 1 year ago

Last reply by AMCarter3 1 year ago

  • Archived

Problem: Recurrent sync failures on Firefox 63.0.3 Stable on Dell Inspiron 7558 (November 24, 2018)

Since I can't attach the .txt file from the About Sync add-on from Mark Hammond or copy and paste it into here since it's over 10,000 characters, I'll just share troubles… (read more)

Since I can't attach the .txt file from the About Sync add-on from Mark Hammond or copy and paste it into here since it's over 10,000 characters, I'll just share troubleshooting information. Please tell me if there's anything I can do as far as correcting my recurrent issues with Firefox Sync are concerned, even after I reset my PC and reinstalled Windows.

  • Archived

Web page logins fail in new PC (Win 10) but OK in old PC (Win 7)

Hi I am having problems logging into various web sites with a new windows 10 computer. I can log in from my old PC (Win 7) but not from the new one (Win 10) I use a Firef… (read more)

Hi I am having problems logging into various web sites with a new windows 10 computer. I can log in from my old PC (Win 7) but not from the new one (Win 10) I use a Firefox account that duplicates all login info on both PCs, so the saved passwords are correct. I have also tried entering manually from my records, but no joy. In some instances (Two found so far) when I click the 'Login' button it takes me back to the user name field, as if I was just starting. (I have sent a request to one these, but they reckon its not them :-) ) On some web sites (eg Bank, ebay and Green energy) it works fine. Very weird!! Any ideas??

Asked by JohnInBrum 1 year ago

Last reply by FredMcD 1 year ago