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  • Archived

I have been having one crash after another. How do I post crash reports to show what is going on?

Firefox crashes on the average every 45 minutes to an hour that I am using it. I get about 8 crashes a day. How do I make these visible so that others can see the reports… (read more)

Firefox crashes on the average every 45 minutes to an hour that I am using it. I get about 8 crashes a day. How do I make these visible so that others can see the reports and maybe help to decipher them?

Asked by JerryHks 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Why doesn't Firefox load Facebook since the Windows 10 update?

I updated to Windows 10 and now with Firefox, Facebook doesn't load. It's not the end of the world, but I do use FB for business networking. I get a white page with a l… (read more)

I updated to Windows 10 and now with Firefox, Facebook doesn't load. It's not the end of the world, but I do use FB for business networking. I get a white page with a list of FB links, none of which work. No error message, it just acts like I didn't click on anything.

Asked by angelam68 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

How Do I Stop The Choppy Scrolling In OSX Yosemanti

Choppy scrolling with Firefox has become worse in OSX with every upgrade in FF to the point its unusable it's so choppy. I have chatted with others using FF on OSX and th… (read more)

Choppy scrolling with Firefox has become worse in OSX with every upgrade in FF to the point its unusable it's so choppy. I have chatted with others using FF on OSX and they seem to be experiencing the same challenges with no relief. Any suggestions will be greatly appreciate as I'd like to go back to using FF.

Thanks, Warren

Asked by Rockies 4 years ago

Last reply by guigs 4 years ago

  • Archived

firefox says blocker going to another site, from gmail. how do i stop this?

Email from firefox said to click on bar to verify my email with them. Message said firefox blocked me going to another site. How do I stop this and have access to other… (read more)

Email from firefox said to click on bar to verify my email with them. Message said firefox blocked me going to another site. How do I stop this and have access to other sites, I have got this message several times while trying to verify other accounts. Thank you. I have windows 10

Asked by huntergal 4 years ago

Last reply by guigs 4 years ago

  • Archived

sound sync for Netflix and Amazon Prime is always off - what can I do?

I tried fixing it with the Mac genius bar. Still doesn't work (sync is off in seconds). An Apple adviser suggested using Safari and that seems to work better, but that me… (read more)

I tried fixing it with the Mac genius bar. Still doesn't work (sync is off in seconds). An Apple adviser suggested using Safari and that seems to work better, but that means not using Firefox. What do you suggest? FYI: this problem just started a few months ago

Asked by jdkaufman 4 years ago

Last reply by guigs 4 years ago

  • Archived

Full screen does not work anymore.

Help! I click on full screen and the menu bar totally disappears (until I am out of full screen) but the toolbar is still there! It would previously disappear until I put… (read more)

Help! I click on full screen and the menu bar totally disappears (until I am out of full screen) but the toolbar is still there! It would previously disappear until I put my mouse on the top part of the screen. It simply stopped working just now all of a sudden while watching youtube. So, I deleted my temporary files, cookies, etc. and rebooted my computer. It did not solve problem. I am using Windows XP. That top toolbar is going to burn into my computer screen!!! Help!

Asked by StartingToHateFireFox 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Cannot get to"https://comenity.net/talbots

Good Day, Using the above address I get an error saying site is not available or accessible. The message says something about adding www prefix, but this does not work. C… (read more)

Good Day, Using the above address I get an error saying site is not available or accessible. The message says something about adding www prefix, but this does not work. Comenity help says the prefix "www" is not necessary & the address should work. The address was given to me by the Comenity help desk

Asked by wfmihok 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Videos do not play

Hello firefox, i have reinstalled windows today and installed firefox back on now i no longer can play any videos not youtube nor any other websites. I have flashplayer(U… (read more)

Hello firefox, i have reinstalled windows today and installed firefox back on now i no longer can play any videos not youtube nor any other websites.

I have flashplayer(Updated) Windows(updated) Silverlight(Updated) i have no clue what teh problem is normaly it all works perfectly.

greetings, Bas

Asked by BDijkshoorn 4 years ago

Last reply by guigs 4 years ago

  • Archived

How can I fix this error message

Secure Connection Failed An error occurred during a connection to united-login.ual.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake … (read more)

Secure Connection Failed

An error occurred during a connection to united-login.ual.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by meleele 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox crashes

Informes de fallos enviados ID del informe Fecha de envío bp-22e0a116-2789-4be9-a7dc-2844b2150817 17/08/15 09:51 bp-410d7bbe-011f-4f83-ab4c-318a12150814 14/08/15 09:00… (read more)

Informes de fallos enviados ID del informe Fecha de envío bp-22e0a116-2789-4be9-a7dc-2844b2150817 17/08/15 09:51 bp-410d7bbe-011f-4f83-ab4c-318a12150814 14/08/15 09:00 bp-350f2440-a1a4-451e-a174-b043f2150804 04/08/15 15:12 bp-b99c368b-ab3f-4b2f-95bb-df37e2150622 22/06/15 11:40

Asked by delcarmen 4 years ago

Last reply by cor-el 4 years ago

  • Archived

What is causing this "trace" button?

This button appeared recently and is really sketching me out. It disappears when safe mode is turned on. I want to know if anyone knows which add on is causing it, and … (read more)

This button appeared recently and is really sketching me out. It disappears when safe mode is turned on. I want to know if anyone knows which add on is causing it, and if you know any other details about the purpose of it?

Asked by acordov11 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to make Firefox utilize maximum bandwidth avaialble to the system?

I tried searching a solution for this but failed, hope anyone would be able to help me up with this. So I have got a decent internet connection. 20Mbps (down) & 3mbps… (read more)

I tried searching a solution for this but failed, hope anyone would be able to help me up with this. So I have got a decent internet connection. 20Mbps (down) & 3mbps (up). I have low latency. All things are good with the net connection.

The problem that I face is firefox isnt able to utilize much of the bandwidth that has been made available to me. I might point out it again that I am getting really decent speed and things are just Great in google chrome after some modifications, it's able to utilize much of the bandwidth, and even 4k content run so smoothly.

The thing is firefox isnt able to utilize more than 2-4 Mbps of bandwidth which is really very low. I am not even able to watch HD videos properly.

Currently I am running the latest version of Firefox on a clean and new system of Widows 10. This problem were faced in previous version of Firefox & Windows too. I'm only getting this problem ( Low bandwidth utilization) in Firefox, which is running my internet experience !

I tried to tweak it myself but till now, no progress. I hope I can get a tweak to it !

Asked by ashishdungdung 4 years ago

Last reply by user633449 4 years ago

  • Archived

NTLM authentication is not working

Single Sign-On function not working with Firefox 40. Is there any other way to make it work other than the ntlm settings in about:config page? network.auth.force-generic… (read more)

Single Sign-On function not working with Firefox 40. Is there any other way to make it work other than the ntlm settings in about:config page?


network.auth.force-generic-ntlm;true network.auth.force-generic-ntlm-v1;true network.automatic-ntlm-auth.allow-non-fqdn;true

Asked by mrece 4 years ago

Last reply by guigs 4 years ago

  • Archived

some web sites only open at about 80% others 100%

this just happened today when I opened firefox it came up with an OOPS (I think it was) and when I said to open it did but some pages aren't full. any ideas? I uninstal… (read more)

this just happened today when I opened firefox it came up with an OOPS (I think it was) and when I said to open it did but some pages aren't full. any ideas? I uninstalled firefox and reinstalled it but that didn't seem to help.

Asked by alb2ral 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

What are repeated "Firefox has crashed" popups?

My first concern is that the popups don't look legit. There is no Firefox logo or identifying info verifying that it's Firefox. That said, for the past 24 hours, the nond… (read more)

My first concern is that the popups don't look legit. There is no Firefox logo or identifying info verifying that it's Firefox. That said, for the past 24 hours, the nondescript "Firefox has crashed" box has appeared at least half a dozen times. I do not respond to it, but close the box (paranoia reigns). It closes Firefox and I must log in again.

So: Is the alert authentic? If not, what then?

Also: Is the alert authentic? If so, what then?

Installed plug-ins per Mozilla:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • Google Update
  • NPWLPG
  • Shockwave Flash 18.0 r0
  • 5.1.40728.0

Thanks. Sincerely, What triggered this and how do I fix it? Woman

Asked by gbabs 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox crashes

Firefox is crashing randomly. I have run in safemode and still crashes also I have disabled and plugins except Flash and Silverlight. Its a random crash sometime it wil… (read more)

Firefox is crashing randomly. I have run in safemode and still crashes also I have disabled and plugins except Flash and Silverlight. Its a random crash sometime it will take a while but eventually it crashes.

Asked by ReconDevil 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox crashes I can be typing an email or trying to browse and it will freeze on me or it just crashes.

I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me. This is the last crash code I got:bp-d06… (read more)

I have gone through and checked all things for updates, I have also uninstalled and reinstalled and it is still crashing on me.


This is the last crash code I got:bp-d06eb1e6-1035-434c-805f-e74b22150819

Asked by Paulas968 4 years ago

Last reply by FredMcD 4 years ago