All Products Support Forum

I posted a question the other day and since I hit "post" I have not been able to find the it.. I'll restate the question again.. Since I updated to the latest version all my add-ons have disappeared.. the search box is gone.. I put them back on the toolbar but when I restart it reverts back to the original settings. There is no way to save the settings.. I checked user and pref.js and they are not set to RO. I've even gone so far as to remove the add-ons and reinstall them with no luck.. If there is no answer to this then how can I uninstall the latest update..

I am visually impared, so it is not easy for me to see icons and exactly what the designate. I have been using Firefox for several years and am satisfied with it for the most part. However I have noticed one rather annoying thing that happens periodically when you do a major change in the browser.

You change where you have to look to find things that were easily found before.

A prime example of this happened with the change to 29.1 I, believe.

The back button, which used to be in the upper left hand corner of the page is now neatly nestled at the edge of the window where the URL is selected.

I believe you have simply added new icons to the left of the back button, but I am not sure if they were there before but in a different place. In any case, as someone who has difficulty seeing exactly what each icon depicts, and therefore relies on memorizing what they do and where they are on a page, I find it very annoying to have to relearn the browser functionality every time you do a major update.

I also find that with each new "improvement" the various browsers get more and more complicated and bloated. Firefox has been my browser of choice for some time, but frankly, I am leaning toward using Chrome, since I am now going to have to learn a whole new way of using Firefox, I figured I might as well get used to Chrome till the pull the same thing you people just did, and I have to start all over again.

I just looked at the add on that your page here suggested and it doesn't tell me any way I could put the user interface back to the way it had been before you "improved" my experience. I honestly can't understand the reason for arbitrarily changing the way something a user is used to dealing with when new updates are sent. Thank you for letting me vent. Radiorancher

My computer did an automatic update to version 29.0.1 in the last couple of days when I went to check my appointments the calendar where i kept all my medical appointments is gone why did the update not tell me it would be removing all my appointments the program usually tell me if something will be incompatible or will be removed and with all the updates so far its never removed the calendar before why now. The calendar facility is essential for me because I'm 66 years old with a brain like a sieve and rely on those appointments can I get the calendar and all my appointments back please help if you can yours sincerely Derek M LLoyd

For example, if I search for something, on Google and I make a spelling mistake, that search will be saved. If I fill in certain forms, the information is saved, which is useful, sometimes, however, if I make a spelling mistake, or put the wrong information into the wrong field, that, too, is stored. How do I choose what is saved and what is not, or how do I delete that which has been stored that I don't want, or no longer want stored? I rarely store my passwords but usernames are useful, especially for e.mail, because these days, one has to type not just your username but the domain, too, which can be very time consuming and if one has several accounts, with the same provider, it can become rather trying. However, if one types anything into these boxes and presses return, that information is saved, whether you want it, or not. How do we remove that which is saved that we don't want? I don't want to remove everything, just individual things. I want to be able to be selective, as I can with my browser history; some things, I want to keep.

I have Windows XP, SP 3. Firefox starts slow, runs slow, and frequently hangs. I see script error messages, referencing Flash Player or Shockwave player, throughout each session. I am supposedly connected via high speed internet, 100 mbps, supplied by Bright House cable. I have added Adblock Plus to both my Firefox, and my IE 8, the latest version that I can, but seldom use. I use a 'my msn' home page. I just wonder if I would get better performance with an earlier version of Firefox.

This problem just started within the last two weeks, but it happens several times per day (not every time I quit a Firefox session, but often enough to be really annoying).

Attempting to attache a pdf file to an outgoing email and I get the above message. The file is a readable pdf and can be brought read on my computer but not attached to the email.

when i open a web page of any type using firefox, its ok for a few mins then it opens another page saying it is being redirected for no reason at all, the main page remains open, but the other page starts up for no reason at all in another tab

http://www.nj.com/

Scroll to the bottom of the page and click on "More Stories"- Nothing happens. I have Adblock.

since the update to firefox (5/7/14 or 5/8/14) I can not save any changes I've made . I've searched the forums and everything I've tried does not work.. If all else fails how do I remove that latest update??

Every time I start Firefox, in addition to my home page, I get "thanks for updating" pages from Mozilla, Colorful Tabs, No Script, and Undo Closed Tabs Button. I have tried all of the usual methods for getting rid of them (resetting home page, et al) and nothing works short of removing the add-ons (and that doesn't work for the Mozilla page!). It's not only annoying but it significantly slows Firefox down.

I love Firefox and have been using since its early days and I don't want to stop now but this inability to control it is frustrating and, frankly, disappointing. I do hope the trend to become more like other browsers does not gain speed; for many users, the very fact that Firefox was not like the others is what drew us to it in the first place.

I'd appreciate any help to solve my dilemma.

Since installing version 29 I have had this problem where the three boxes are missing. It happens every other time I start FireFox. I can right-click in the area and min, max or close FireFox. I never experienced the problem before. I have an i7 processor and am using Windows 7.

Hi,

There is no delete button for quick link which I mistakenly added in my inbox navigation pane. In fact, the link I added for quick link was a mistake and it was a different page address, and the missing delete button is for this specific link only; other than it is alright. How can I remove or delete it from my inbox quick link ?

Thanks,

Regards,

Cyberkhan

The Pro-Quest and Sporting News pages load into viewing area but do no display...all that is visible is gray, blank page. This issue does not happen when using Safari or IE11.