All Products Support Forum

I have now changed the language of my Firefox Browser to English. And indeed the main menu is now in English. But when I click with the right mouse button on an empty space and then choose "Inspect" to access the expert settings these settings are still in the previous language and haven't changed to English. What can I do?

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

I had Firefox set to load 4 tabs when started. Something has changed recently and now it seems as if the same 4 sites keep repeating somehow. I have set the Home/Custom URLs to these 4 sites, but cannot prevent them to load again when already loaded.

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D

hello I can not screenshot full-page webpage when clicking full-page on some websites, it only print visible part

on same website, i cant print as pdf either

My home screen and all other browsing screens are so high and wide that I can't scroll down because the side slide bar is not on the screen. I have no idea how this happened! I can't find any articles that help me reduce the screen size that I can understand. There seems to be no solution option in firefox settings to adjust the screen size. The View tab does not help because it just offers zooming of the data on the screen, not the actual size of the screen.

I am going to use Chrome and/or MS Edge until this screen size issue is resolve by firefox, and I may not come back to using firefox any more - including cancelling my subscription to Mozilla VPN.

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Until a few days ago, I could type a search into the Firefox home page and my typing would appear as expected in that 'window.' Now the typing appears in a address bar, apparently owned by google, at the top of the page and it is extremely distracting and annoying.

How can I restore the sensible and easy way to search?

I attach here a screenshot of the place where I would like to see my search

Attempting to disable FF Password manager completely for my org via a plist.

Currently have the password manager itself disabled but can't figure out how to disable the Auto-fill settings with previously saved passwords prior to the password manager being disabled?

Is this possible? Or is this disabled already when the password manager itself is disabled?

Currently have this set via a plist:

<key>PasswordManagerEnabled</key> <false/>

I have the latest version of Firefox (124.0.1) that I'm using on macOS (14.4). The problem is that the whole top section of the browser (tab bar, location bar, and bookmarks bar) is dimmed out a lot of the time. Including when the browser has desktop focus. This, as you might imagine, is very annoying.

Don't know what's changed, I haven't done anything to Firefox that would make this happen. Wondering if this is a bug in the latest version that will be fixed, or if I need to pursue this. My plan would be to log out of my Mozilla account on the browser, reset all the settings, then log back into my Mozilla account in the hopes that this is something that won't survive that process; i.e. not saved in my saved settings.

I'm about at the point of stopping use of Firefox, which I really don't want to do, if I can't fix this due to eyestrain from squinting at dimmed tabs, etc. If this is a release-related problem, I can put up with it until it's fixed.

1) I Have Win 10 64 bit laptop. Is Firefox 124 a 32-bit or a 64 bit application? How would I know?

2) Will a 64-bit Java Runtime Environment be compatible with FF 124 - if FF is 32-bit ?

       -----       "      -----                                                                               -  if FF is 64-bit ?

Conversely 3) Will a 32-bit Java Runtime Environment be compatible with FF 124 - if FF is 32-bit ?

       ---------------              "                  ---------------                           -  if FF is 64-bit ?

You can ignore the rest of my questions if you have no time for this.

Hint: Seeing as most software search functions are highly inadequate, I can only expect that AI will slow the workings of all software-operated system to a crawl or to a screeching halt. I see such an obvious lack of willingness to make software work for most people, instead of for the few geniuses who think everything goes without saying, that I have no confidence in software people anymore.

Software was once a promise, 40 or 50 years ago. Now it more and more becomes a promise unfulfilled. And nobody wants to do anything about it. It's not even recognized as a problem. Sadly, this happens in Community operated software like Mozilla just like in the big for profit Apple, Google, Microsoft, etc enterprises. I am trying to be as kind as possible in this.

Extra credit: 4) Why does the search term "Version" produce zero result in Firefox "Settings"? Seems like a very, very common term.

5) I am pretty sure that "Sharing Trouble-shooting Information" will not help you with answering my questions. How much do you want to bet on that?

6) Why can't search software answer a question with another question, asking intelligently for more detail

in order to decipher what the initial question might require to be answerable?