Showing questions tagged: Show all questions

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (read more)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Asked by Jeramyah La More 3 months ago

Last reply by Paul 3 months ago

Need help with manually transfering tabs, etc.

My laptop had windows 10. I backed up both its drives, C and D, in their entirety to an external drive and installed Linux (pop!_os), but forgot to open the browser one l… (read more)

My laptop had windows 10. I backed up both its drives, C and D, in their entirety to an external drive and installed Linux (pop!_os), but forgot to open the browser one last time and export current tabs, bookmarks, passwords, history and so on beforehand. I believe I should have the unexported files in my backup, as the Mozilla folders are there. What files do I look for in the backup of my drives and how do I transfer them to my current installation of Firefox?

Asked by timelord30021 3 months ago

Last reply by Terry 3 months ago

Steam Deck Video Stutter

I recently updated Firefox and now I'm getting a noticeable stutter when playing back videos. I used to have this issue when I first got my steam deck so I installed a fl… (read more)

I recently updated Firefox and now I'm getting a noticeable stutter when playing back videos. I used to have this issue when I first got my steam deck so I installed a flatpak ffmpeg-full which fixed the issue completely but a recent update I installed has brought the issue back. I uninstalled and reinstalled the flatpak and restarted my device but the issue persists.

Asked by anthony.kress 3 months ago

Last reply by zeroknight 3 months ago

DRM content and Firefox - can websites enable DRM on their own, or force Firefox to use it?

[This is a copy of the question asked [https://support.mozilla.org/en-US/que.../1438606|here]; you cannot ask questions that target Firefox Desktop on mobile.] Hello all… (read more)

[This is a copy of the question asked [https://support.mozilla.org/en-US/que.../1438606|here]; you cannot ask questions that target Firefox Desktop on mobile.]

Hello all,

Recently, I was browsing a website when Firefox (Windows 10, version 122) suddenly showed me an info bar asking me to turn on DRM content. While the message seems clear, I still wish to ask if it may be possible that websites force Firefox to download DRM modules and load them against my choice (and if possible to explain, how Firefox knows that DRM content is present on the page to begin with).

A copy of the pop-up I found online: Image

Thank you all in advance!

Asked by Nath 3 months ago

Last reply by zeroknight 3 months ago

Firefoxs took 2 minutes on the first start.

Hi, I am using Firefox Version 122 on Windows 11. For the past month Firefox is slow to start on its first start. It took 2 to 2 1/2 minutes to load up. I have tried way… (read more)

Hi,

I am using Firefox Version 122 on Windows 11. For the past month Firefox is slow to start on its first start. It took 2 to 2 1/2 minutes to load up. I have tried ways to fix it but not working. I tried using Google Chrome to test the speed and on the first start and it takes 5 seconds to load up. Therefore, it is not my computer problems. Please help.

Thank You

Asked by Chan KL 3 months ago

Last reply by jonzn4SUSE 3 months ago

Site from Constant Contact blocked (r20.rs6.net).

See attached screen grab of error message. We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (tha… (read more)

See attached screen grab of error message.

We use primarily Thunderbird and Firefox (latest versions). Everything works normally except a site from Constant Contact (that tracks when a customer/client opens or clicks on an email. We normally use uBlock and the problem occurs with and without that extension installed. I'm stumped. Thanks for any helpful you can provide.

Asked by BarryW 3 months ago

Last reply by cor-el 3 months ago

Firefox refuses to load some common websites

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This i… (read more)

Firefox has been white-screen blocking my access to some common websites including CNN, Amazon and possibly others. No error messages, just a blank white screen. This is a sudden change and has never been a problem in the past. Chrome and Firefox on my other computers are not affected. I have cleared caches and deleted all tabs with no change in symptom. I've also checked CPU and memory resources and both appear normal. No sites are being blocked by settings either, though I would expect Firefox to give me a "This site is blocked" message of some kind if that were the case. How do I fix this?

Asked by kmpres03 3 months ago

Last reply by cor-el 3 months ago

Banking & Medical portal websites

For some time I have been unable to open banking and medical portal websites. I have to use Google for these sites. Please help with any setting issues or whatever is nee… (read more)

For some time I have been unable to open banking and medical portal websites. I have to use Google for these sites. Please help with any setting issues or whatever is needed to get this working again.

Asked by decokat 3 months ago

Last reply by zeroknight 3 months ago

I wnt to undertand the add on privacy badger, uBlock origin and cookie autoDelete

Hi Team I am fan of Mozilla and use ist now for years. I installed the add ons but dont know really what I need to do when content on the site is not displayed. How do I… (read more)

Hi Team

I am fan of Mozilla and use ist now for years. I installed the add ons but dont know really what I need to do when content on the site is not displayed. How do I know what I need to deactivate, set or change to see the content? Do you have any trainings or explanatory maerial/links?

Thanks Aylin

Asked by aylinflegel 3 months ago

Last reply by zeroknight 3 months ago

Firefox is not responding

Hello, I have an HP laptop 250GB, (sticker saying intel CORE i5 inside) that is now practically un-usable, virtually every action gets a Firefox is not responding, the cu… (read more)

Hello, I have an HP laptop 250GB, (sticker saying intel CORE i5 inside) that is now practically un-usable, virtually every action gets a Firefox is not responding, the cursor is slow to respond and keeps dropping and then when a page eventually opens, when I try to use the cursor the page disappears. I am not good with computer terminology and just want to use the basics. After approx 2 years from purchase and the slowness, I went back to an old laptop at the beginning of 2020 which I have very little trouble with, but it is failing slowly and have been trying to get the newer one going again, but I get so frustrated with the waiting and mostly get nothing done. I don't know what else to add. I gave up paying for service, I am just told it should not be that slow even right from new. I knew that already. My son visited at Christmas and said the processor is running at 100% all the time. Thought it maybe a faulty processor. Ian

Asked by Ian Bradshaw 3 months ago

Last reply by jonzn4SUSE 3 months ago

viewing one's own html file

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it? … (read more)

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it?

Asked by john.harper5 3 months ago

Last reply by cor-el 3 months ago

CSS is missing from the performance analysis in network tab

In the network tab, I can see all the html, css, and js loaded on my page. When I click on Start performance analysis (stopwatch icon in bottom left), it shows pie chart… (read more)

In the network tab, I can see all the html, css, and js loaded on my page.

When I click on Start performance analysis (stopwatch icon in bottom left), it shows pie charts of the asset sizes, but CSS is missing.

When I click the back button, the network tab only shows 14 items, and no CSS.

I'm using Firefox on Linux Mint, installed through the software manager.

Asked by Andrew Morton 3 months ago

Last reply by zeroknight 3 months ago