All Products Support Forum

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

Trying to use a dapp - ape terminal- to connect metamask wallet. I have disable all other extensions. i have disabled and re enabled metamask but error "metamask not detected". The same dapp is able to connect with metamask on chrome. Not sure what is the problem with Firefox.

I would like to use the Firefox Container tabs. I understand how they group tabs in different catagories keeping cookies separate and making your browsing more private. I use an add-on tool that groups tabs so that I can open an entire set of tools at once. Can I use the Firefox Container tabs in a similar way? I'd like to be able to select one container and have all of the tabs in that container open at once.

When using multi-point headphones (I'm using open-runs) that are connected to my Windows 10 computer, while Firefox is open, the headphones think that audio is playing, even when it is not.

Closing Firefox fixes the issue, but playing any music from youtube/soundcloud and then pausing it does nothing to tell the multi-point headphones that audio is no longer playing.

Any help on getting Firefox to not do this is appreciated.

I have a local server where I host several apps (URLs such as http://192.168.0.101/). I've noticed that Firefox will not offer to autocomplete text boxes and forms on local pages.

I have the "Firefox will Remember history" option enabled, and autofill works elsewhere as expected.

Hi,

I have got a problem with Mozzila for like a year or two - most of the time the browser is fast and react imidiatelly, but sometimes when i click on any link it only shows grey loading circle in tab name and took about 8-10sec to stop and not load anything. When i try again, linked website is loaded imidiatelly. This happening like aprox. 4-5 times in an hour of browsing web, but sometimes its all good for few hours. Opening even new tabs doesnt help and they are "stuck" in loading for the same time. Then, after that 7-10secs all of them works fine. (When i open new tab and wrote something when it is "stuck" and then when it unstuck then it deletes all what i have typed in adress box and whole tab is in default state). When i close and open Mozilla it works fine but again, just for some time (random duration..). Sometimes, it loads like half page (for example, images are missing).. when i reload site after "stuck" then it loads perfectly fine.

Im using pretty decent PC: Ryzen 5 5600X, HyperX 32GB RAM DD4 3200Mhz, Samsung Nvme SSD 3.0 512GB (now changed to WD black Nvme SSD 4.0 1TB), Aorus RTX 3070, ASUS B450-F Gaming MOBO with 1gbit ethernet card, Win 11 Pro.

Got best internet provider in area (almost no outage, like 1 outage in 2years) - got 1Gbit internet speed (Ookla speed test shows 900Mbit+ download and upload, with ping avg. 0,6ms

I am assuimng, that all components are good because when i play online games for hours it never disconnects or lags or anything, same is for downloading stuff, VPN connection etc...

I have tryied yet (was testing with VPN or other stuff off): 1. clear cache/cookies 2. update Windows / drivers / BIOS 3. reinstall Mozzila without loggin in / importing stuff (few tries) 4. reinstall whole PC 2 times (with changing name of PC), 1x try using Mozzila without even logging in (so absolutely clean Mozzila and Win) 5. update router, reset router multiple times 6. set DNS from auto to Google ones (8.8.8.8 and 8.8.4.4.), in router and in PC 7. turn off antivirus and firewall 8. was using many diffrent versions of Mozzila cose it happening like for 1-2years now

Got laptop with same Mozzila acc linked in and synced and there are no problems even in same network / same cable connection

Was trying to google some help or browse your site but there are mostly only common things which I alredy tryied..

Was not using other browser, cose I am used to use Mozzila (suggestions, looks, etc...), so i am trying to avoid solution to change browser...

I have tried using autofill for credit cards. The pop up to enter a password pops up and I fill that in. The credit card options are there and I click on the one I want and nothing fills in. I went to settings to turn off the request for authentication, unticked the box, and see no where to save that. When I refresh the screen, the box is once again ticked.

Hello all. I have a strange problem, sorry for the length. So I have a windows pc, and 2 android devices, a cell and a tablet. Sync has not really worked well for over 3 years, and I'm trying yet one more time to fix this. I honestly don't believe it can. Each device is pretty much on its own, so I do not see all of my articles/tabs on all 3. If you were to take a look at each, the tabs are all different. I've tried everything. So let me ask this: is there a way to manually do this? I guess I'll just have to do that. I've signed in and out on both android devices, hit the sync button on all 3, looked for updates on all 3, etc. My cell didn't even show up on my pc for 3 years. I don't want to mess with that one yet {cause it's windows}, I've gone into settings, tried what the articles suggest. Nothing. Weirdly, my bookmarks are fine {thank goodness}. Please help. Much thanks.

Firefox crashed and when it did all my history was gone. All of it. For months if not years. I need to get the history from about the last month back. I am not asking for community people to answer as I already checked that and there is no accountability, clarity, ability to confirm etc. etc. etc. I am asking the engineers at Mozilla to please give me the method that will surely work and is user friendly. I am willing to pay a small fee if necessary.

video on websites dont play very smoothly. they are always choppy, and look like they are playing on a really low frame rate. the same os true for youtube, instagram where it is very laggy when any video is played. ps. im on android, cant seem to open about:config area

A few weeks ago, I was having trouble logging into my Twitter account on Firefox (not on Edge). In an unrelated issue, I had to reformate my computer, and the problem went away. Today, Firefox updated itself, and the problem returned. I have it bookmarked as a pinned tab, and when I click on it, I get an error message, and it won't let me log in. However, if I right click on the same tab, and select "open in private window", it lets me log in, no issues. I don't really want to have a new window open though, and it worked after I reformatted, and before this update. I have done what previous people have suggested (clicking on the security icon to turn off security for that page), but it doesn't help. Any suggestions would be nice. Thanks in advance...

This night be a question for Samsung.

I am testing some Samsung Galaxy Z Flip phones. I used Smart Switch to migrate from my S10 to a Flip 3. Firefox was entirely mirror copied. Even the phone name on Firefox was copied and it was logged into my Firefox account on the Flip 3. All open tabs were on the Flip 3, even inactive tabs. A mirror copy.

I did this again from the Flip 3 to a Flip 4. Same result. Then repeated that to another Flip 4, (being the same model I thought this would be no problem) but all I have is a fresh install of Firefox. Account login, tabs, nothing was copied. I've repeated this process using Smart Switch about 6 times now trying a few things like ensuring Firefox is removed on the destination, updating the destination OS etc.

Is there a better option? Is there something in a newer version of Firefox that prevents Smart Switch from copying the current cached files and this state?

Thank you.