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  • Solved

can not install google translate

Hi there Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessib… (read more)

Hi there

Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessible, when clicking on it there are no options to pin to toolbar as other extensions have that option, clicking on options if shows "manage extension" " remove extension" and " report extension"

Asked by manueldeoliveira 5 months ago

Answered by zeroknight 5 months ago

Firefox on Windows unusually slow

Hi, I've been using Firefox on all my devices for YEARS without any issues. However, as of recently, I had moved into a new apartment, and with that came a new internet c… (read more)

Hi, I've been using Firefox on all my devices for YEARS without any issues. However, as of recently, I had moved into a new apartment, and with that came a new internet connection, which was very slow since the beginning, but usable.

At first I had assumed that Firefox on my PC was loading websites more slowly because of my poor internet, which was partly the case - however, my laptop and Android phone were on the same network as the PC and were both much faster. So I assumed it had something to do with the differences between WiFi and Ethernet connections - the PC was plugged into the latter while the laptop and phone were using WiFi.

But then I noticed that Firefox was the only program with lacking speeds. Spotify loads video podcasts with no problem, Steam downloads are relatively fast (as much as my network allows), only Firefox took MINUTES to load a simple web site. For example, I tried opening Reddit on my PC to write this post, gave up, and am now writing it on my phone. The Reddit website is still loading on my PC as we speak.

I honestly don't know what could be causing this issue. I checked Task Manager, and Firefox isn't using any more resources than it normally would. I am also using the latest version, I just checked.

Any ideas or fixes? Even diagnosing the problem would go a long way.

Asked by segecicluka 5 months ago

Last reply by zeroknight 5 months ago

apple school manager compatibility

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://… (read more)

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://school.apple.com) i.e. a web platform designed for educational institutions (PA). Is it legal? Is it possible to make a claim to EU institutions? Thank you

Asked by Daniele Moretti 5 months ago

Last reply by Paul 5 months ago

  • Solved

Linux - 121 update changed cursor

After updating to version 121, the cursor theme, while having it on the window, changes from the default one (Breeze) to Adwaita while also getting like 2x bigger. How do… (read more)

After updating to version 121, the cursor theme, while having it on the window, changes from the default one (Breeze) to Adwaita while also getting like 2x bigger. How do I change it back to default theme and size?

Asked by April22 5 months ago

Answered by April22 4 months ago

  • Solved

How to set PDF viewer in firefox to dark mode again (after it stopped working)

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that… (read more)

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that advised to set pdfjs.viewerCssTheme to "2" in about:config. This set the background of pdf viewer to black/dark gray. This has worked for years until recently when the pdf viewer switched to light mode again (pic 1). I checked the about:config settings for pdfjs.viewerCssTheme but there appears to be no change. I tried restarting the browser, setting the theme to 0 and to 2 again, updating browser. Sadly the theme is still light gray. Is there a way to change it again? The desired outcome is in pic 2. I do NOT want to change the color of the pdf pages themselves.

Asked by K 5 months ago

Answered by zeroknight 5 months ago

How do I force Firefox to use word-wrap in display source screen?

After the last couple of updates Firefox will not wrap words in view source screen(CTRL+U). This makes the info very difficult to read as most lines of code run off the… (read more)

After the last couple of updates Firefox will not wrap words in view source screen(CTRL+U). This makes the info very difficult to read as most lines of code run off the screen. How do fix this? Thanks.

Asked by nabristow 5 months ago

Last reply by zeroknight 5 months ago

Changing the style of checkboxes using CSS

Hello, I want your help! Because I want to change the appearance of checkboxes to toggles without affecting the other checkboxes (like rounded checkboxes) using userChrom… (read more)

Hello, I want your help! Because I want to change the appearance of checkboxes to toggles without affecting the other checkboxes (like rounded checkboxes) using userChrome.css in Firefox.

I'm not friend with CSS, because I don't know much about programming. So, please write me a correct CSS code in a comment.

The attached screenshot will explain my demands:

Asked by Patricek0056 (She/her) 5 months ago

Last reply by cor-el 5 months ago

Hiding Horizontal Tabs (Teee Style Tab)

I recently downloaded Tree Style Tab. I still see the horizontal tab bar. I would like to hide it. However, I have tried just about every answer I could find on Mozilla, … (read more)

I recently downloaded Tree Style Tab. I still see the horizontal tab bar. I would like to hide it. However, I have tried just about every answer I could find on Mozilla, Google, Reddit, and any other websites that offered solutions. Nothing has worked since the last update. This includes the "type in about:config, toggle to true, open profile folder, create userChrome.css file, copy and paste xyz code, save, and restart Firefox" route.

Any help would be greatly appreciated!

Asked by A.G.B 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

tabs won't open

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's … (read more)

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's like its trying to open but can't.

Asked by peppy1195 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Bad fonts on all pages

Hello! I have a problem with fonts on My New Workstation. Windows 11 and latest firefox. Please check screenshots. I already tried solutions from this forum like changin… (read more)

Hello! I have a problem with fonts on My New Workstation. Windows 11 and latest firefox. Please check screenshots. I already tried solutions from this forum like changing layout.css.font-visibility, turn off "Allow pages to choose their own fonts, instead of your selections above". In Troubleshoots Mode problem not appear

Asked by andi.klark.mix 5 months ago

Last reply by andi.klark.mix 5 months ago

  • Solved

After upgrade, logins not populating "Saved logins..." in settings, and generally inaccessible

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555… (read more)

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555 logins, only 44 appear. (I suspect these may have been imported from Chrome, since FF also imported my Chrome bookmarks without acknowledgment.) I see that the old logins are still in logins.json, and logins.json appears to be valid JSON when opening with FF.

I tried ensuring that logins.json, key3.db, and key4.db had matching timestamps, but that didn't correct the problem. I tried replacing key3.db and logins.json with copies from a backup of the v52 profile (it has no key4.db--is key3.db no longer used?), but then zero logins appeared (why I think the ones that do appear may originate with Chrome). I tried exporting logins to CSV, but it only captured those 44. I can see the logins are in logins.json, but the passwords are hashed/obscured.

I have profile backups, but I don't find a way to import the logins. (If I had to make a wild guess, I'd say the upgrade might have ignored my key3.db that paired with my logins.json, and created a new key4.db full of Chrome logins instead.)

How might I recover my logins from either the in-use logins.json or from my profile backup?

Thank you!

Asked by FamousMoroccanServals 5 months ago

Answered by FamousMoroccanServals 4 months ago

  • Solved

Cannot open a specific website

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.n… (read more)

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly


Cheers, Jurgen

Asked by haai_noordzee 5 months ago

Answered by zeroknight 5 months ago

  • Locked

Would it be possible to remove the or update the "sample" response language about Flash?

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which w… (read more)

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

Asked by sorzubulte 5 months ago

Last reply by sorzubulte 5 months ago

  • Solved

Access Denied You Don't Have Permission to Access *** on This Server

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Saf… (read more)

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Safari, Microsoft Edge, or the on phone app just fine. I did not have this issue last week. To date I have tried: 1. Clearing cookies and cache 2. Forgetting the website 3. Turning off all addons/plugins 4. Changing theme 5. Uninstalling and reinstalling FireFox 6. Refreshing FireFox 7. Turning off fingerprinting 8. I do not use a VPN 9. Tried using incognito mode 10. Tried using safe mode

Please help. This is so frustrating. It is not on the bank's end as others can sign into their account just fine from Mozilla Firefox. It is not a computer issue, because I cannot sign in on either my laptop or my computer. I do have my browsers synced across machines, but I have tried logging out and signing in again to no avail.

Asked by JLM 5 months ago

Answered by zeroknight 5 months ago