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Update caused bookmarks to disappear

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro. … (read more)

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Asked by larrystillwell 5 months ago

Last reply by Paul 5 months ago

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (read more)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 months ago

Last reply by jonzn4SUSE 5 months ago

video, you tube

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't… (read more)

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't figure it out. Bitchute and Rumble play fine. I reset my desktop by turning it off. Same with closing down my browser. No help there.

Asked by timj 5 months ago

Last reply by Terry 5 months ago

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (read more)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 5 months ago

Last reply by Paul 5 months ago

malware. a file downloaded how to delete it

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="Google… (read more)

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="GoogleCreativeContainerClass" ' +'style="visibility: hidden;" ' +'id="gcc_04dhZdP-OMydmtUPnIWD0A4"\x3e');(function() {var m = document.createElement('meta');m.setAttribute('data-jc', '82');m.setAttribute('data-jc-version', 'r20231109');var ss = document.getElementsByTagName('script')[0];if (ss && ss.parentNode) {ss.parentNode.insertBefore(m, ss);}})();(function(){'use strict';/* Copyright The Closure Library Authors. SPDX-License-Identifier: Apache-2.0 */ var h=this||self;function k(a,d,b){if(a)for(let c=0;null!=a&&500>c&&!b(a);++c)a=d(a)}function l(a,d){k(a,b=>{try{return b===b.parent?null:b.parent}catch(c){}return null},d)}function m(a,d){if("IFRAME"==a.tagName)d(a);else{a=a.querySelectorAll("IFRAME");for(let b=0;b{try{if(f.parent===g)return e=f,!0}catch(q){}});e&&m(a,f=>{if(f.contentWindow===e)return d(c),!0})}}}function r(a){return"string"===typeof a?document.getElementById(a):a};window.clsn

Asked by Derrick Bates 5 months ago

Last reply by Paul 5 months ago

Firefox keeps giving me a message that it can not access the information on website

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first ti… (read more)

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first time or the first website that I have had issues with. Do i have to switch to Chrome or Edge?? Is there a setting that will allow me to access the insurance website?? I have used Firefox for years but the past few months it has caused me lots of problems trying to access my accounts on various websites.

Asked by rondapierce60 5 months ago

Last reply by Paul 5 months ago

mobile password export

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile devi… (read more)

Hello, I need to know how to export my passwords from my mobile device without syncing to a desktop computer and doing it from there. How do I do that from my mobile device? Thank you.

Asked by jn097 5 months ago

Last reply by Paul 5 months ago

transfering .jsonlz4 bookmarks to new PC

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in… (read more)

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

Asked by ppmerriman 5 months ago

Last reply by cor-el 5 months ago

Most Popular Firefox Addons? | mozilla.addons.org uses google-analytics.com

There are many cathegories to filter addons at https://addons.mozilla.org/en-US/firefox/extensions/ sadly none to sort by popularity. A popularity filter to list firefox … (read more)

There are many cathegories to filter addons at https://addons.mozilla.org/en-US/firefox/extensions/ sadly none to sort by popularity. A popularity filter to list firefox addons would be a great feature.

Speaking of great features, addons.mozilla.org should not use google-analytics.com Mozilla on the one hand promotes privacy or atleast makes the impression of doing so, but on the other hand tracks their users by default and uses google analytics on their extensions website. There are privacy friendly alternatives to google analytics, why did Mozilla decide to use an invasive bigtech option? It is very unlikely for mozilla to quit using google analytics just because of this thread, and even if i asked on the apropriate forum or email chances are nothing will change. It's just sad mozilla uses google analytics, there's nothing else to say.


Another question, Mozilla in this article https://addons.mozilla.org/blog/firefoxs-most-popular-innovative-browser-extensions-of-2021/ claims that there have been a total of 133 million visits to addons.mozilla.org However this site https://www.similarweb.com/website/addons.mozilla.org/#overview claims that addons.mozilla.org had a total of 10.9 million visits over time, which seems incorrect since ublockorigin alone already has 7 million+ users. I've always thought that similarweb is a reputable source, or maybe not?

Asked by Delete-Firefox-get-Librewolf 5 months ago

Last reply by Terry 5 months ago

Firefox crashing on startup after performing all recommended trouble shooting steps.

Hi, Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually… (read more)

Hi,

Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually immediately, sometimes after about a minute.

I have tried "refreshing" Firefox, running in troubleshooting mode, and uninstalling/reinstalling. I also performed the memory test suggested and had no errors.

There are no crash reports in the "Crash Reports" folder.

I have Windows 10 Home, Version 22H2, Build 19045.3693 (not sure if this is helpful or not)

Asked by jeffvdp 5 months ago

Last reply by cor-el 5 months ago

Netflix videos are all green

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvi… (read more)

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvine is updated, I've toggled the DRM on and off several times, no changes. My browser has been checked for updates. Not sure what else to try at this point.

Asked by amor90200 5 months ago

Last reply by Terry 5 months ago

my device and accounts are being taken over

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Message… (read more)

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

Asked by Brad Wilson 5 months ago

Last reply by Paul 5 months ago

Firefox crashed and I couldn't get it started. I unistalled it and reinstalled it. I lost all of my bookmarks, passwords and all information. What do I do to recover everything?

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover… (read more)

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Asked by craig414 5 months ago

Last reply by ARMAN KHAN 5 months ago