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X (Formerly Twitter) Audio not playing.

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, cl… (read more)

Recently reinstalled Firefox for Windows on a new PC, and have since been having issues with audio playing on only Twitter. I have tried reinstalling my sound drivers, clearing the browser history and cache, clearing Twitter's cache, reinstalling Firefox, disabling all my extensions and nothing has worked. Any help at all would be appreciated.

It is ONLY Twitter, and it works on all other browsers.

Asked by mtgmite 5 months ago

Last reply by cor-el 5 months ago

Streaming keeps freezing, buffering for ever

So my firefox recently started freezing while watching live streams on both youtube and kick. It'll freeze and buffer forever until I either refresh (kick) or hit the gre… (read more)

So my firefox recently started freezing while watching live streams on both youtube and kick. It'll freeze and buffer forever until I either refresh (kick) or hit the grey "live" button on youtube and the whole freezing thing repeats again after 2 minutes. Add-ons and internet speeds attached

Asked by hyosinercc 5 months ago

Last reply by zeroknight 5 months ago

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (read more)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 months ago

Last reply by jonzn4SUSE 5 months ago

unable to send or receive emails for the past week

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message cou… (read more)

I have been unable to send or receive emails for the past week when I try to send a message I get this message come up .... .. Sending message failed.... The message could not be sent because the connection to outgoing server SMTP smtp.gmail.com timed out try again..... I dont know why this has happened and I cannot fix it???

Asked by joelliott.x 5 months ago

Last reply by Terry 5 months ago

email ?? cant send or receive emails

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out … (read more)

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

Asked by joelliott.x 5 months ago

Last reply by david 5 months ago

retrieving deleted emails

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. … (read more)

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. Please help Thank you, Basma Brown

Asked by basma1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

malware. a file downloaded how to delete it

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="Google… (read more)

This file downloaded on my phone through text me now app how to delete it window.mraid) {document.write('\x3cdiv id="ad_unit"\x3e');}document.write('\x3cdiv class="GoogleCreativeContainerClass" ' +'style="visibility: hidden;" ' +'id="gcc_04dhZdP-OMydmtUPnIWD0A4"\x3e');(function() {var m = document.createElement('meta');m.setAttribute('data-jc', '82');m.setAttribute('data-jc-version', 'r20231109');var ss = document.getElementsByTagName('script')[0];if (ss && ss.parentNode) {ss.parentNode.insertBefore(m, ss);}})();(function(){'use strict';/* Copyright The Closure Library Authors. SPDX-License-Identifier: Apache-2.0 */ var h=this||self;function k(a,d,b){if(a)for(let c=0;null!=a&&500>c&&!b(a);++c)a=d(a)}function l(a,d){k(a,b=>{try{return b===b.parent?null:b.parent}catch(c){}return null},d)}function m(a,d){if("IFRAME"==a.tagName)d(a);else{a=a.querySelectorAll("IFRAME");for(let b=0;b{try{if(f.parent===g)return e=f,!0}catch(q){}});e&&m(a,f=>{if(f.contentWindow===e)return d(c),!0})}}}function r(a){return"string"===typeof a?document.getElementById(a):a};window.clsn

Asked by Derrick Bates 5 months ago

Last reply by Paul 5 months ago

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (read more)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 5 months ago

Last reply by Paul 5 months ago

Tabs Crash - YES, I've already done everything listed

I was working in Firefox, everything was working fine and all of a sudden, by tabs began to crash. I only had 2 tabs open. I opened Firefox in Troubleshoot Mode and still… (read more)

I was working in Firefox, everything was working fine and all of a sudden, by tabs began to crash. I only had 2 tabs open. I opened Firefox in Troubleshoot Mode and still, the tabs crashed. I opened More Troubleshooting Information and tried to Refresh Firefox, but it appeared nothing happened.

I do not want to lose the Bookmarks I have saved!!

Asked by dericsonplains 5 months ago

Last reply by cor-el 5 months ago

uncontrollable reloading of pages

Uncontrollable reloading of pages - 2 urls in past week - currently: https://www.4wdsupacentre.com.au/ - refresh occurs at varying intervals from not fully loaded (less t… (read more)

Uncontrollable reloading of pages - 2 urls in past week - currently: https://www.4wdsupacentre.com.au/ - refresh occurs at varying intervals from not fully loaded (less than 2 seconds) to 10 seconds

Using Mac OS 10.15.7 ; Firefox 120.0 (64 bit)

I have been a loyal Mozilla user for many years and it will be a lot of work to to transfer to chrome or edge but continuing problem with camera/microphone access and now this rubbish makes it necessary.

Sorry, keir douglas

Asked by duggojnr 5 months ago

Last reply by cor-el 5 months ago

transfering .jsonlz4 bookmarks to new PC

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in… (read more)

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

Asked by ppmerriman 5 months ago

Last reply by cor-el 5 months ago

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

All my bookmarks have the same webaddress and only one backup shows under restore (The one which was made today with the bad web address)?

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that … (read more)

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

Asked by otrepusa 5 months ago

Last reply by cor-el 5 months ago

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (read more)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 5 months ago

Last reply by cor-el 5 months ago