All Products Support Forum

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and I have to choose one of the tabs before FF fully opens. This is very annoying. If the program were to fully open, the one tab I was recently using would open and I could continue with my work. Is there any way to make FF fully open when I click on the FF icon in the taskbar? I am using FF 118.0 (64 bit) in Windows 11. Thanks for your help. Jerry

PS: the icon below shows what happens when I am clicking the FF icon and shows the two tabs open in FF.

Firefox has been closing at random times. I do not see any crash logs in Firefox or event logs in Windows as to why this is happening. I can immediately re-open and it picks back up right where I left off. I am on Windows 10 enterprise 2h22, running Firefox 118.0.1 64-bit (this has happened in previous versions as well). I do have some add-ons, Tabliss, Cookie Quick Manager, Dark Reader, Sidebery, Lastpass, and Firefox Multi-Account Containers. I have checked each of these and uninstalled all of them but still happens. I have also uninstalled and re-installed and I am stumped. (I also have this same set up running on another computer but it has never done this to me)

Any ideas on what else I can try? Or other ways to investigate what is happening?

Latest crash report: bp-c7581c18-335d-41c6-826e-383c40231009

Firefox blinks and then crashes when attempting to visit various websites, specifically Unsplash.com (a stock photo site) but also inconsistently on other pages including Google search results pages. I have tried refreshing, uninstalling and reinstalling, ensuring all my drivers are up to date, and disabling hardware acceleration and webGL. The only time the browser works consistently without crashing is in Troubleshoot Mode.

I have defined custom fonts for some languages, but they're not appearing as I defined them. Instead, the OS default fonts are showing up.

This is happening after I reinstalled Firefox in my device. Before that, the fonts were appearing as defined.

For example: English text is using Arial instead of Noto Sans, and Japanese text is using Meiryo instead of Noto Sans CJK JP.

For the Japanese font, it does show up correctly in the address bar, but not in the page itself.

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

If I have a firefox window open (one or more), exit it, and start again, I can restore the previous session. However, if in between I open private browsing, it for some reason overwrides the session restore history with nothing. Can I somehow a) restore the session afterwards? b) prevent this from happening in the future?

A few months ago, an automatic feature in bookmarks quit working. It used to be that when you bookmarked a page you would be prompted about what bookmarks folder you wanted to put it in. That suddenly quit working. Now, after you bookmark a page, you have to go into "Manage Bookmarks" then move it to the folder you want. I can't find a setting that would bring that back. Was this a change that was deliberately made in an update or is it just a glitch that happened somewhere along the line? If that feature was removed, I'd like to know why. It doesn't make sense.

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

https://support.mozilla.org/en-US/kb/website-translation how can i disable this?

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico webpage. However, there's no Translate button/icon in the address bar. I've verified I'm running version 118.0.1 and have rebooted the computer. Still no Translate function observed. Any ideas?

Thanks, Mike P

I am trying to move all the synced tabs brought in from android chrome and Firefox pc into the current active tabs I have on Firefox android.

I've only been able to get 1 at a time to move over, but I have well over a hundred open in putting the two other browsers together..

Everything I've been able to look up about it only deals either the syncing part.

And, is there a way to have am active sync? As in, I open a tab in Firefox on laptop, it opens that tab on my Firefox mobile? And vice versa.

I have been using the Walgreens web site to manage my many prescriptions without problems. Now, most of the Walgreens web site still works but the two menu options that need to display my personal prescription details fail with the display "Sorry, an unexpected error occurred. Please try again later." I initially thought that a Walgreens update might be in progress so just waited. Walgreens support gave me the same answer that there was probably web site maintenance in progress. After 4 days of the same problem and answer, I ported enough information to login in to Walgreens with the Microsoft Edge browser and access to my prescription information worked without a problem. I believe this problem with Firefox started around the time I updated to 117.0.1 but I might not have this perfectly correct. I was just notified to update to 118.0 and did so. Firefox access still fails and Edge access still works. Thanks for any help you can provide. Windows 10

There used to be a solution via userChrome.css:

/* separate stop and reload buttons */

1. reload-button, #stop-button {

 display: -moz-box !important;

}

The above workaround no longer provides separate stop and reload buttons on the browser in the latest version of firefox.

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

After the last update clicking on a bookmark no longer opens the site. My bookmarks are all there they just don't work. Anyway to fix this or should I finally move to Chrome?

If I try to save the current page, by selecting Save Page As from the File menu or the right-click pop-up menu, nothing happens. Similarly, in a tab displaying a downloaded PDF, clicking on the folder icon that should save a copy of the file does nothing. No error indication that I can find, but the Save dialogue does not appear. The same operations work as expected in Chrome, so it doesn't appear to be a general problem with my system.

I really don't want to switch to Chrome as my primary browser, but not being able to save PDFs is a show stopper for me.

Currently i found the configuration for opening in the same tab, and that middle mouse will open a new tab. However, the new tab from middle mousing, just opens the same tab as where I middle moused. It does not appear to be loading/opening the link I clicked. Ive tried a few items in about:config but havent found one that makes it load the middle moused link.