Showing questions tagged: Show all questions

saved logins related issue

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this … (read more)

if I go to any website then during login it doesn't suggest me I'd or username but suggest passwords in password section although I save both of them please correct this because sometimes it creates turble for me.

Asked by gaurav 2 weeks ago

Delete my secondary email from and old and lost account.

Hello Team. I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secon… (read more)

Hello Team.

I have an old Firefox Mozilla account, but I can't recall the primary email associated with it. However, I do know that my current email is listed as a secondary email on that account. I would like to unlink my current email from that account. What steps should I take to do so? Thank you

Asked by Roberto Hernandez 2 months ago

downloading firefox

I tried 4 times to download firefox from Google play store. It keeps saying try again later all the time. Would someone send me the full version for Android or send me a … (read more)

I tried 4 times to download firefox from Google play store. It keeps saying try again later all the time. Would someone send me the full version for Android or send me a link to download it?

Asked by bob6968 2 months ago

Losing all Tabs (pinned and not pinned) updating Firefox 118.0.2

Hello dear Support-Team! After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-sy… (read more)

Hello dear Support-Team!

After updating Firefox 118.0.2, I loose all my pinned an not pinned tabs! After restarting the updated version, all pinned tabs shows a globe-symbol and the not-pinned tabs where empty. After an additional restart of firefox ALL tabs are gone.

What I tied so far: restoring the Firefox-profile from a backup -> no success. uninstalling firefox and install a fresh (newest) version and restoring the profile -> no success.

The only way to get the tabs back, is to uninstall firefox, restore the profile from backup and install the old version 118.0.2!!

Is there any reason, why this update fails? Is there any way to successful update Firefox, without loosing all my tabs??

regards WH

Asked by willihaben 2 months ago

  • Archived

Bookmarks not syncing from mobile to PC

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC. - I have sync turned on both - Bookmarks toggled on… (read more)

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC.

- I have sync turned on both - Bookmarks toggled on both - I am signed in - I have clicked "sync now" on both devices multiple times - I have un-bookmarked and re-bookmarked pages multiple times - I open up "search bookmarks" on PC and type the mobile website name and nothing comes up - I try and edit the location of the mobile bookmark into "other" or "toolbar" etc and that doesn't make it appear

Asked by rcfontaine11 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Problem with Google Play Books

I just updated Firefox today and now google play books won't open. I deleted the book and readded it and deleted my cookies and retried but still no joy. All I get is the… (read more)

I just updated Firefox today and now google play books won't open. I deleted the book and readded it and deleted my cookies and retried but still no joy. All I get is the message "Can't open this book. Try again later" and then the option to either Get Help or just OK.

Asked by Hells Belle 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Discourse websites don't open consistenly

I'm a regular user of community.signalusers.org, which is a community forum for users of the Signal messaging platform. The website uses the open-source Discourse applica… (read more)

I'm a regular user of community.signalusers.org, which is a community forum for users of the Signal messaging platform. The website uses the open-source Discourse application to host the community forum.

Often, however, Firefox fails to load the website. The webpage begins to load, but doesn't move beyond the page you see in the screenshot.

I suspect this has to do with Discourse because another website that uses it (0x00sec.org) also doesn't load.

Both these websites load just fine on Google Chrome. I have attached Screenshots of both. Not sure if there any debug logs or such that I can attach that might be useful here.

I'm accessing the websites from a OnePlus 6T running Android 11. I'm running the latest Firefox beta. This issue is also not 100% reproducible, unfortunately, so it's that much more annoying. It occurs seemingly randomly, and then seems to fix itself at some point, only to break again.

Happy to provide more info, if needed.

Asked by shashtheash95 8 months ago

Last reply by shashtheash95 8 months ago

  • Archived

I don't understand what I'm doing

I'd like both my devices to be safer for one I don't want to use Chrome and I can't seem to get Chrome to stop or get off my devices not sure how to do that I like to hav… (read more)

I'd like both my devices to be safer for one I don't want to use Chrome and I can't seem to get Chrome to stop or get off my devices not sure how to do that I like to have Gmail and using the Gmail app is fine with me but it seems that my mail keep going to different places I don't know how to stop that and I tried to read everything that is in the stuff that I'm downloading but it seems that I am still downloading stuff that is way out of my league and I'm not trying to make anybody mad and I don't want to be judged for my p*** I've been trying to read how can I ensure that I'm the only one looking at the stuff I'm looking at

Asked by rollingtcp72 7 months ago

Last reply by Paul 7 months ago

  • Archived

Homepage refuse to stop showing recent history

Even though Recently Visited is turned off I have lots and lots of recently visited sites showing up on my homepage. I have to manually remove them to clear the homepage.… (read more)

Even though Recently Visited is turned off I have lots and lots of recently visited sites showing up on my homepage. I have to manually remove them to clear the homepage. How do I make it stop showing all this clutter?

It happens on both me and my girlfriends phones, so I guess either something is wrong with the setting or it doesn't do what I think it is supposed to do.

See screenshots for example.

Asked by firefox659 7 months ago

Last reply by Paul 7 months ago

  • Archived

The "font-family" property does not change the font of the "option" tag

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are … (read more)

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are there any solutions to the problem?

Asked by GlavTV 7 months ago

Last reply by cor-el 7 months ago

  • Archived

websites not loading

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no i… (read more)

I am using firefox on android device running android 12. Have tried websites like: youtube, 9gag, and basic searches with duckduckgo and the websites don't load, or no indication of loading happens, or sometimes slow loading occurs and stops after progessing midway of total bar length. I see the same issue on firefox beta, but on chrome. I am using ublock origin as an addon. On the main browser i have a bunch of open and inactive tabs, but on beta almost no tabs. The only thing that might unblock my issue is to disable my phone's private dns which points to google or adguard. But even with it off, i still see the same issue appearing.

Asked by gabrielc.carp 7 months ago

Last reply by gabrielc.carp 7 months ago

  • Archived

[SOLVED] Firefox freezes when searching

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze… (read more)

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

Asked by HoshinoYumemi 7 months ago

Last reply by Paul 7 months ago

  • Archived

Page refreshes after leaving the browser or locking the phone

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It … (read more)

Every time I close the ff and enter other app and come back to firefox or just lock the screen all pages refreshes in firefox, power savings for firefox are disabled. It doesn't happen on chromium browsers

Asked by Khnome 7 months ago

Last reply by Paul 7 months ago

  • Solved
  • Archived

Open last bookmark in iOS iPhone Firefox app

Hi, I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how … (read more)

Hi,

I could see a adclick somehow added to my Firefox app on iPhone iOS 17. I don’t see any actual bookmarks exist but don’t know how this reference still exist and how to remove it?

Please refer the screenshot, appreciate any and all the help to understand and remove this adclick.


Best Regards Barrie

Asked by barrie.iqbal 7 months ago

Answered by barrie.iqbal 7 months ago