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server not found

duplicate of /questions/1420552 thread Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm… (read more)

duplicate of /questions/1420552 thread

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.adultfriendfinder.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)".

This is the ONLY site, that I have where I encounter this issue. Technical people say that it is not on their end.

I can go to my neighbors computer and immediately gain access.

I have turned off NORD VPN...no success I have turned off Pi Hole...no success I have change search engines...no success...I use DDG on all sites...using Google or Yahoo search engines did not effect the outcome. I have refreshed FF...no success I have deleted and re-installed DDG ad on...no success I have included a screen shot of what I get when denied access.

The only way to gain entrance is to go to the "FORGOT PASSWORD" tab and put in a new password.

The irony of that is, even if I change the PW, and allowed entrance when I log out and want to re-enter I have to change the PW again

Please help me some resolve to this issue...thanks doug

Asked by Sando 9 months ago

Last reply by Medhasree Suram 9 months ago

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terrible video quality

Whenever I use amazon prime to stream video after watching for several seconds the video quality is throttled, this also happens to youtube videos but mainly effects FPS … (read more)

Whenever I use amazon prime to stream video after watching for several seconds the video quality is throttled, this also happens to youtube videos but mainly effects FPS and only when im tabbed out and using my second monitor. I am 100% sure this is not my computer or wifi as both are very good and the problem does not persist when I swap browsers.

Asked by Stragepinetree 9 months ago

Last reply by zeroknight 9 months ago

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logging into bank accounts

Hi there, I am experiencing some issues with logging into some websites, including bank accounts. Mozilla Firefox comes up with secure connection failed even though these… (read more)

Hi there, I am experiencing some issues with logging into some websites, including bank accounts. Mozilla Firefox comes up with secure connection failed even though these are recognized banks. This has happened on a number of occasions recently with different logins. I even switched my online Firefox settings from strict to standard & I am still experiencing these problems! Please could advise what else to do? I do not want to use Google but feel that I may have to download it to be able to access my accounts. Thank you, Howard

Asked by howardmintonfl 9 months ago

Last reply by zeroknight 9 months ago

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We can’t connect to the server at secure.adultfriendfinder.com.

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site… (read more)

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.adultfriendfinder.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)".

This is the ONLY site, that I have where I encounter this issue. Technical people say that it is not on their end.

I can go to my neighbors computer and immediately gain access.

I have turned off NORD VPN...no success I have turned off Pi Hole...no success I have change search engines...no success...I use DDG on all sites...using Google or Yahoo search engines did not effect the outcome. I have refreshed FF...no success I have deleted and re-installed DDG ad on...no success I have included a screen shot of what I get when denied access.

The only way to gain entrance is to go to the "FORGOT PASSWORD" tab and put in a new password.

The irony of that is, even if I change the PW, and allowed entrance when I log out and want to re-enter I have to change the PW again

Please help me some resolve to this issue...thanks doug

Asked by Sando 9 months ago

Last reply by zeroknight 9 months ago

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Gmail doesn't works fine on Firefox.

Firefox works fine on every site, except G Mail.com G mail.com On G mail the things works well, but when i try to move a e-mail or delete him, Firefox does it, but doesn'… (read more)

Firefox works fine on every site, except G Mail.com G mail.com On G mail the things works well, but when i try to move a e-mail or delete him, Firefox does it, but doesn't return to the primary and G mail site.

The others G mail things works fine on all the other functions, and initiate well on Chrome, Opera and others internet navigators.

PS: It only happens after the last Firefox update.

Asked by sidijrr 9 months ago

Last reply by zeroknight 9 months ago

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With Firefox 116.0.2, new tabs are crashing almost every day!

In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those… (read more)

In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those tabs often crash. If I select a link on a fire service daily news blast, the tab will start to load the connection, then crash and ask me to report the conditions of the crash. When i select "Retrieve the lost site," it will work about 10% of the time. The rest of the time, I wind up with a blank, white tab. That's it!

Asked by Dalmatprod 9 months ago

Last reply by Paul 9 months ago

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subtitles not syncing with audio in Netflix

I tried to use the subtitles feature today on Netflix but the subtitles were way ahead of the audio. I cleared the cache first - no success, then I cleared all data and … (read more)

I tried to use the subtitles feature today on Netflix but the subtitles were way ahead of the audio. I cleared the cache first - no success, then I cleared all data and then found I couldn't watch any video - Error F7701-1003. I then uninstalled Firefox and downloaded from Mozilla and installed it - no success. I uninstalled it again and rebooted before attempting the installation again. Firefox message loaded on first launch asking if I wanted a fresh experience - I did and clicked the button at the end of the message (at top).

Now I can watch a video on Firefox again but I still have the subtitles sync error. All that clearing of data, and the removal and re-installation did not help. The subtitle text is way ahead of the audio. Can you assist?

System details Edition Windows 11 Pro Version 22H2 Installed on ‎12/‎10/‎2022 OS build 22621.1992 Serial number PF34SMXB Experience Windows Feature Experience Pack 1000.22644.1000.0

Asked by janene.l.pierce 9 months ago

Last reply by janene.l.pierce 9 months ago

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I recently changed computers and all my data is gone

Hi, I recently changed computers and all my data is gone, no bookmarks, settings, history, nothing. Is there a way to know if firefox made a new account using the same e… (read more)

Hi, I recently changed computers and all my data is gone, no bookmarks, settings, history, nothing. Is there a way to know if firefox made a new account using the same email that i used before? Are firefox settings and bookmarks stored on the account? Please help everything is gone and i have no idea how to fix it.

Asked by dudecosper 9 months ago

Last reply by Paul 9 months ago

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Restoring my previus data

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, pa… (read more)

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, passwords, etc...) Can anyone help?

Asked by nrnjakk 9 months ago

Last reply by jonzn4SUSE 9 months ago

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Latest Firefox version causing large number of Virus warnings

The latest version installed and is issuing many virus warning messages whenever I start Firefox. It keeps telling me to activate my virus software but it is already runn… (read more)

The latest version installed and is issuing many virus warning messages whenever I start Firefox. It keeps telling me to activate my virus software but it is already running and I have done scans to try to verify my system but all seems well. I have also booted my system from a virus recovery CD (created on a separate system) and scanned my hard disks, again all was clean. I have attached a screenshot of two of the messages for you to see. I have installed Chrome to try and see what is happening but, although it does not issue and messages, it seems to have problems too? Microsoft Edge seems to work OK but I hate it. Please help?

Kind regards, Chris Griffin

Asked by griffinster 9 months ago

Last reply by zeroknight 9 months ago

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Cookies Have been told cookies were cancelled for Firefox, not a clue, I am 88 and am limited in my knowledge of computers. Please help cause I ahve been locked out of my ability to send cards through J. Lawson

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated abo… (read more)

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated above, I am 88 and have very limited knowledge regarding the computer. I wouldn't have a clue to cancel anything. This has never happened before. Could this be the result of Norton trying to update my "drivers"? Thank you for the help and thank you for fixing this. I do not want cookies deleted or whatever you folks call it. .

Asked by mjd91682 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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I have used an add on which has broken my experience of firefox.

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to l… (read more)

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to load certain sites for example Eurogamer the prompt comes up dissapears and then I cannot scroll or interact with the site. I am now also having issues transacting on certain sites as well leading to a white screen I just want to role back to my previous settings so I can continue to use Firefox.

Asked by coheed1986 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Slow Firefox Launch and Load

Running Windows 11 on a Dell XPS 8930. Internet download speed is 100Mb/sec. With every update of Firefox it seems to take longer and longer to launch Firefox and load o… (read more)

Running Windows 11 on a Dell XPS 8930. Internet download speed is 100Mb/sec. With every update of Firefox it seems to take longer and longer to launch Firefox and load open windows and tabs. Several minutes of the back and forth ball on each tab. I can launch Chrome and its windows and tabs load almost immediately. What can I do to improve Firefox performance, short of abandoning it?

Asked by Mehsab 9 months ago

Answered by zeroknight 9 months ago

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Dragging links into another program

When I click and drag a button/link in Edge and Chrome and drop it in another program, it drops the link. In firefox it drops an img. Is there any way to make Firefox beh… (read more)

When I click and drag a button/link in Edge and Chrome and drop it in another program, it drops the link. In firefox it drops an img. Is there any way to make Firefox behave like Edge and Chrome?

Here is an example

<td class="x-grid3-col x-grid3-cell x-grid3-td-0 x-grid3-cell-first" style="width: 23px;" tabindex="0">
<a href="play/ticket/stream/service/8478fdf6291c190a2f1626fbf592017f?title=TiJi%20%2F%20AREF">Play</a>
</td>

If I drag this icon in Edge and Chrome, it drops the link. In Firefox it drops a .bmp file.

Asked by Chris 9 months ago

Last reply by Chris 9 months ago

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The LIBRARY option

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, … (read more)

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, settings, etc.

Asked by Emeline 9 months ago

Last reply by cor-el 9 months ago