All Products Support Forum

I'm running the latest FF under Win7. Seems that whenever I go to the Merriam-Webster (dot) com site, after a few seconds, my disk activity light goes solid, and the FF CPU usage spike to 10-25%. One time, to regain control of my system (because everything seemed hung) I actually had to resort to the physical power-down switch. Obviously I immediately ran a virus scan upon coming back up (scan showed all okay). Now, if I stay away from Merriam-Webster, FF behaves normally. But it's a damned dictionary site. I occasionally will need to use it or stumble into it. I've used MW in the past without problems. Does anyone know what's going on?

Greetings,

My sign in keeps going in circles. I followed the instructions the site requested, with no resolution. I still cannot get to my Pocket articles. I did the following: I signed out of pocket, I went to the login page, I attempted to log into pocket, which did not work, I logged into Firefox, I did not see "Continue to Firefox to login to pocket" I just keep going in login circles with email authentications and authentication requests. What is going on?

Thanks, Aaron

I subscribe to The Times (UK) and use many of their different portals. I am, however, experiencing a really odd problem. For the last three Mondays in a row when I hover over a link it shows one destination which is now three weeks out of date and downloads same when clicked. When I Inspect(Q) the relevant bit of script it shows the correct page for the current week. All other links from the current edition work as expected. The link works correctly on other days of the week. The IT support at The Times have no idea why this is happening and have simply asked me to do stupid things like clearing all cache and cookies relevant to their site. this has no effect whatsoever!

How can this happen and have you any help on the subject?

While opening LinkedIn the Firefox browser immediately crashes . Happening since 2 weeks. Observed after upgrading my IOS update : Ventura OS . The same issue happens even in extensions disabled mode. Firefox update is upto date.

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

My old email address, "jonnikhan1547@sbcglobal.net" is no longer active. I need to change my log-in to Steam and other apps, as well as my old password (which I've totally forgotten).

I keep getting warnings from my Malwarebytes Antivirus as to "Malvertising, Domain: cdn28786515.ahacdn.me". Here is the report from my AV:

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 7/12/23 Protection Event Time: 6:24 AM Log File: 0f3984c2-2042-11ee-b29f-088fc348e3bf.json

-Software Information- Version: 4.5.26.259 Components Version: 1.0.1976 Update Package Version: 1.0.72263 License: Premium

-System Information- OS: Windows 10 (Build 19044.2965) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Malvertising Domain: cdn28786515.ahacdn.me IP Address: 45.133.44.53 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

(end)

Can you please explain how I can get rid of this "Malvertising"? I do not have this on Chrome or Brave browsers although Firefox is my default browser. Thanks in Advance Al J

Why Firefox quit showing the audio? It was working fine until just recently!

For example: These pages has a drop down audio arrow at the top. Not any more. Why? https://wol.jw.org/en/wol/d/r1/lp-e/2022241

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, others in languages I don't understand, etc. At first I downloaded a webpage blocker, blocked the ones that were pinned, and deleted the tabs. However, after a short while (an hour or two) they would appear again in pinned tabs only this time it would say website blocked.

I uninstalled and reinstalled firefox in hopes that would solve the issue, but it is still happening. I unpin the tabs and delete them immediately after I notice them, but they keep appearing. I really like using Firefox and use it often for work, but I'm concerned for my personal and work security. What should I do?

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

I have login passwords on Firefox desktop but they are not showing in Firefox ios and sync everything is already enabled on both devices having common Firefox account

I keep getting browser update screens by microsoft asking me if i would say yes to installing the latest download or update. I checked my settings and i'm set to get automatic updates but they are all in pending status because I say no to the microsoft question everytime because i didn't know if i could trust that warning that they throw up.

What do you advise?

There is one website that I have used many times over the last 15+ years to purchase items. Now when I go to that website, all I get is a 'blank white screen'. I want to access that site again. Thanks