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  • Archived

Phishing pop-ups on the lower right hand corner of my screen when using Firefox

I think my firefox is infected in some way. I am constantly getting phishing pop-ups on the lower right hand corner of my screen when using the Firefox browser. They clai… (read more)

I think my firefox is infected in some way. I am constantly getting phishing pop-ups on the lower right hand corner of my screen when using the Firefox browser. They claim to be from McAfee, Windows and other legitimate places and tell me things like viruses have been detected, but scans of my computer do not detect any. They all come from something called 5qlql.azure.net or something similar to that.

Asked by easdale6 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Bookmarks missing

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I… (read more)

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I tried to restore my last backup which was on July 7 this year but the backup failed to restore. I had over 11 MB. What is wrong? How can I restore my lost bookmarks? These bookmarks have information that I will need in the next days.

Asked by Stephen Bus 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Media has difficulty playing when app is not "fresh"

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and re… (read more)

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

Asked by madison 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Seems talking to several tech support teams, including HP, Word Press etc all want me to change from Firefox to Chrome

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and ins… (read more)

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and install Chrome Edge ? Both want to take over my computer and things in those browsers are much harder to navigate to want different p/w etc. I am in the process of them doing so at present and I think it sucks plus I have to change a whole lot of other things just to access what is easy on Firefox...............DUH..........

Asked by JOE SNAP 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Weibo will not load; stuck on Sina Passport page

weibo.com will not load on Firefox. I've tested it on Edge and Chrome and it loads on both. It uses a "sina passport" system, I assume to handle traffic from outside Chin… (read more)

weibo.com will not load on Firefox. I've tested it on Edge and Chrome and it loads on both. It uses a "sina passport" system, I assume to handle traffic from outside China and avoid DDOS attacks. The URL for this is passport.weibo.com. The issue with Firefox is that it never passes this check. The passport will continually refresh and never load the main website content, only serving a blank URL as it tries to enter the site.

Asked by samueljrabe 9 months ago

Last reply by zeroknight 9 months ago

Save login error

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which a… (read more)

Whenever i attempt to save my passwords or login, it will not be saved in the browser. It will also prompt me to enter in my primary password to view saved logins which are still not saved in the browser. I have enabled autofill on the account but the issue continues to happen.

Asked by eenwereuzor 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

Status: Not active (NS_ERROR_ABORT) Learn more Provider: doh.xfinity.com Using local provider Firefox won’t use secure DNS on these sites

Status: Not active (NS_ERROR_ABORT) Learn more Provider: doh.xfinity.com Using local provider Firefox won’t use secure DNS on these sites This i sin a b lock in setting… (read more)

Status: Not active (NS_ERROR_ABORT) Learn more Provider: doh.xfinity.com Using local provider Firefox won’t use secure DNS on these sites

 This i sin a b lock in settings. What the hell does it mean????

Asked by Roy's Business PC 10 months ago

Last reply by jonzn4SUSE 10 months ago

Microsoft Outlook sign in screen does not load

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I wan… (read more)

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Asked by Ron Wolpa 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Transfer info to new lap top

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I… (read more)

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I did it by migration and overloaded the lap top with all the stuff on the desk top. After lots of work to delete everything and reinstall the OS I did it by the flash drive. But I don't have all my logins and their passwords on the lap top.

Asked by Mac73 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Archived

Cannot change autoplay settings

I have two websites listed as exceptions in my autoplay settings that I cannot remove. Please see the attached image to see the addresses. I cannot remove these website… (read more)

I have two websites listed as exceptions in my autoplay settings that I cannot remove. Please see the attached image to see the addresses.

I cannot remove these websites and I cannot change the settings to block all audio & video.

Anyone have any idea on what might be going wrong and how to fix it?

I am using the current versions of Firefox on my 2008 MacPro, My 2014 MacBook Air and my 6th Gen iPad.

Thanks!

Asked by Chaz 9 months ago

Last reply by Terry 9 months ago

  • Archived

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection What is wrong?

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection.… (read more)

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection. What is wrong? Do I have to change something in the settings? With "Chrome" I get into this page instantly, but Chrome is not the browser I want to use - Firevox is my standard browser. Can I get help, please?

Asked by Bassposaunistchristian 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

importing passwords

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance. … (read more)

Hello everyone. I want to get my logins again and i have a backup from before with the " key4 " and "login.json " files. anyone knows how to do this. Thanks in advance.

Asked by ari0a 10 months ago

Last reply by Terry 10 months ago

  • Archived

Moving emails to a label

When I select emails from a search and try to move them to an existing label, the option I get is to move those emails to the INBOX, but that is where the emails are stor… (read more)

When I select emails from a search and try to move them to an existing label, the option I get is to move those emails to the INBOX, but that is where the emails are stored. How do I move emails from the inbox to a label. The emails I want to move are from a search therefore, there are 100 emails I want to move in one action. Glen

Asked by glen.tapley 10 months ago

Last reply by Terry 10 months ago

  • Archived

Firefox miscalculates top edge in Windows 11

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find tha… (read more)

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find that if I drag the right edge of the window in a small amount, the title bar drops down a few pixels so I can see a few pixels of the title bar and its controls. So adjusting the right edge seems to cause a recalculation of the top edge. It suggests that on launch, there is a miscalculation. It would be nice to fix this - a minor irritation as I now have a workaround. Note - if I *drag* the title bar to the top of the window, the furthest 'north' I can go is this same position with a few pixels of the title bar showing - If I go further, the title bar ( not the whole window) jumps back to have this same part showing. regards Gareth HP Envy Win 11 NVidia HDR screen 3840x2160 (the recommended setting) with text set 200%

Asked by westdale 10 months ago

Last reply by cor-el 10 months ago