Showing questions tagged: Show all questions
  • Archived

ads while subbed twiutch

only happens on firefox but i and a bunch of others get ads when we sub on twitch to people and it only shows the ads in firefox so its definitely something broke with fi… (read more)

only happens on firefox but i and a bunch of others get ads when we sub on twitch to people and it only shows the ads in firefox so its definitely something broke with firefox/

Asked by artixtheshadow 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

Firefox lost my signed in status. Firefox doesn't send confirmation email.

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test you… (read more)

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Asked by bth731 8 months ago

Last reply by Paul 8 months ago

  • Archived

Tab Crashing

The tabs are crashing. I can't use Firefox. I'm witting this on my phone. I don't know what to do. I tried to remove all the files of Firefox, but I can't, I need permiss… (read more)

The tabs are crashing. I can't use Firefox. I'm witting this on my phone. I don't know what to do. I tried to remove all the files of Firefox, but I can't, I need permission. Try to reinstall Firefox, I get the same thing. Nothing works.

Asked by HelpJustHelp 12 months ago

Last reply by Paul 12 months ago

  • Archived

Chinese hackery

If I use Chrome, this does not happen. When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chi… (read more)

If I use Chrome, this does not happen.

When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chinese. Do I need to change my email address? Gmail is my work email, also, and it doesn't happen with that account at work, but the default browser is Chrome.

Yes, I've repeatedly changed the language back to English. I have 2-step verification for logging in. I just changed my password, closed all browsers, reset trusted devices. Did not help. If I use Mozilla Firefox, when I type in gmail.com, my email addresses are in English; everything else is Chinese.

Asked by martha_sellers 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

iCloud can't login - This browser doesn’t support security keys

I've had nothing but problems with iCloud - usually it's text being unable to be displayed in Notes on iCloud. Currently I can't login with my Yubikey: This browser d… (read more)

I've had nothing but problems with iCloud - usually it's text being unable to be displayed in Notes on iCloud.

Currently I can't login with my Yubikey:

This browser doesn’t support security keys Try another browser to sign in with your security key.

Asked by broomwalker 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox mem usage

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal… (read more)

I recently switch to Firefox and I'm enjoying it so far. One problem though, continuously using Firefox over a long period of time cause it to use more memory than normal. I assumed it was because of the large amount of tabs i kept opened but even when i had closed most of them, the problem still persist. This lead to worse performance and more frequent crashes. One way I found to have helped is to close and reopen Firefox, but the fix is only temporally.

Asked by luongtringuyen29102007 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Restore opened tabs AND homepage

Hello everybody. I have the option checked, that makes Firefox restore all opened tabs from the previous session when I closed it. When I open Firefox up again, it opens … (read more)

Hello everybody. I have the option checked, that makes Firefox restore all opened tabs from the previous session when I closed it. When I open Firefox up again, it opens all my last tabs and puts me in the one I last used. However what I want to happen is, that it opens all my tabs from last session but also opens my homepage and puts me there. Is there any way to achieve this?

Asked by tommy.fisher98 1 year ago

Last reply by Terry 1 year ago

  • Archived

why hide?

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP. I… (read more)

Firefox/mozilla spends so much time jerking each other after new updates, THEY FORGET that more than half are stuck with a crappy update and NOBODY AVAILABLE TO HELP.

 I suggest you provide a link for REAL help.  Stop hiding like cowards and help the people your updates end up screwing up.
  OR MAYBE you can actually create an update that WORKS.

Your latest update destroyed everything and nothing works. So how about you dummys be available to actually help your customers.

  Do you think an update that takes users DAYS TO FIX  is an update you can be proud of???!!!

An update should NOT cause users to spend hours looking for a solution your damned update has caused.

 E-mail---[email removed]@yahoo.com
  Help me with solutions and stop hiding.

Asked by ariesdoc19 10 months ago

Last reply by Paul 10 months ago

  • Archived

Can't surf the web since the last update I can recall.

No matter where I try to go on the net, aside from the search engines, I get the same Secure Connection Failed error, and trying again does nothing. I've been using Edge… (read more)

No matter where I try to go on the net, aside from the search engines, I get the same Secure Connection Failed error, and trying again does nothing. I've been using Edge, Chrome, and Brave to get to sites, and only come back occasionally to see if Firefox is working again. I even tried a fresh install, and reboot...still isn't working. My anti-virus is Vipre. I don't use any others. Why, after years of using Firefox, is it that suddenly it's useless?

Asked by ansilatoms 1 year ago

Last reply by Terry 1 year ago

  • Archived

Icons on (mostly) YouTube are WAY too big and I don't know why?

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea wh… (read more)

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea why it's doing this. My Firefox is up to date, I've scanned for viruses or whatever, I've tried disabling add-ons, I've reset my laptop, and just about everything else. It's not zoomed in or anything. It's not the end of the world and I can deal with it but it's kinda pissing me off. Been going on for about a day now.

I'll link a screenshot.

Asked by ivegotnoideawhatimdoinglol 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Connection to https sites

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: S… (read more)

Ever since the most recent update to Firefox I consistently get the following message when attempting to login to https sites which I have been connecting to for years: Secure Connection Failed

An error occurred during a connection to www.att.com. PR_END_OF_FILE_ERROR

Error code:PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Clearly the problem is with Firefox and not with the website owner since it occurs with all websites.

I found over 100 instances of PR_END_OF_FILE_ERROR but the few responses I looked at were back in 2021 or 2022. One solution suggested clearing the cache which I did and I was then able to connect. But now that does not help. Is my only reliable solution to delete Firefox and use some inferior browser?

Asked by drbrussell 11 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Bold type is garbled on my home page and on some web pages

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be nor… (read more)

At moment and for the past week or so, my email and other web pages garble all the bold type. This has happened periodically for the better part of a year. It will be normal for a month or so then be garbled as shown in the attached screen shot. This only happens on Firefox, not on Mac mail, Google Chrome, or Safari.

Asked by bess design 11 months ago

Last reply by cor-el 11 months ago

  • Archived

All my bookmarks vanished after an update

All my bookmarks and favourites vanished after a semmingly normal update. I had everything there, it was the reason I wanted to keep firefox instead of using edge. Please… (read more)

All my bookmarks and favourites vanished after a semmingly normal update. I had everything there, it was the reason I wanted to keep firefox instead of using edge. Please help me!

Asked by linda.blom 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost Bookmarks

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks … (read more)

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks from each profile. But all of my profiles are from 2019; no more recent profiles are listed. Thanks in advance for any advice

Asked by hmconley 11 months ago

Last reply by cor-el 11 months ago