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enhanced tracking protection failure

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet whe… (read more)

Hello Mozilla, When using Firefox I always have Enhanced Tracking Protection turned on - Custom, all four categories are checked, no exceptions are identified. Yet when I look at the Process Manager I consistently find third-parties (defined by me as NOT my OS, my browser, or any website I have visited during this session). As I write this I have just killed the following 4 processes, which I think Firefox should have caught. And in a few minutes when my active window is another application or when I take some browser tab to full-screen mode, these processes I thought I killed will reactivate. The current sample:

kampyle.com setpay.com signifyd.com trustarc.com

You may identify these as innocuous, but they are the very definition of third-party sites. Anything that calls itself TRUST is the first thing I'm going to question. Its exhausting having to police this constantly. What good is ETP if I have to supplement with my own time and energy, diverting me from my primary tasks?

Steps taken: Before submitting this I took a moment to check all the sites I have open or have had open on this device in this browser session. Clicking on the shield near the web address field, I have confirmed EPT is ON for each of them and I can see that many trackers, etc., are apparently being blocked. I also re-checked the related Firefox settings to ensure it remains as I selected.

Info: I work in remote locations, and carry my own hotspot with me. Its a cellular hotspot and I can have many devices as well as many tasks on any single device sharing the bandwidth. I started looking into this because these extra processes interfere with my use of my own devices and the bandwidth that I need and PAY FOR.

Thank you for your help. -LLD

Asked by LLD 1 month ago

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Restore opened tabs AND homepage

Hello everybody. I have the option checked, that makes Firefox restore all opened tabs from the previous session when I closed it. When I open Firefox up again, it opens … (read more)

Hello everybody. I have the option checked, that makes Firefox restore all opened tabs from the previous session when I closed it. When I open Firefox up again, it opens all my last tabs and puts me in the one I last used. However what I want to happen is, that it opens all my tabs from last session but also opens my homepage and puts me there. Is there any way to achieve this?

Asked by tommy.fisher98 11 months ago

Last reply by Terry 11 months ago

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When I attempt to go to this site on my iMac ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a… (read more)

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

Asked by wbmcfadden 11 months ago

Last reply by cor-el 11 months ago

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mise à jour

J'utilise FF depuis qu'il existe. Avant, dans les paramètres, on avait des options pour les mises à jour. Je choisissais toujours « me demander avant d'installer mises à … (read more)

J'utilise FF depuis qu'il existe. Avant, dans les paramètres, on avait des options pour les mises à jour. Je choisissais toujours « me demander avant d'installer mises à jour ». Depuis 2 ans, j'utilise linux. FF est installé par défaut sur Linux. Quand je veux choisir pour PARAMÉTRER les mises à jour, il n'y a aucun choix. J'ouvre souvent plusieurs fenêtres en même temps dans FF, pour les lire plus tard. Mais FF me dit de redémarer FF parce qu'il a installé des mises à jour !!! Parce que je navigue toujours en «privé», ces pages ne sont pas rouvertes au redémarrage de FF. Donc je perds beaucoup de temps, souvent au milieu d'un travail important, pARCE QUE JE DOIS RÉOUVRIR TOUTES MES PAGES ! ET IL FAIT CES MISES À JOUR DE FAÇON ALÉATOIRE, À N'IMPORTE QUELLE HEURE DU JOUR OU DE LA NUIT ! Donc je demande que FF me redonne le choix dans les paramètres. Je ne veux pas que FF installe les mises à jour quand il le décide, sans tenir compte de mon travail en cours. Ou y-a-t-il une version plus nouvelle qui permet ces choix ? Merci d'avance pour une réponse rapide. Anne

Asked by Anne 11 months ago

Last reply by cor-el 11 months ago

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Firefox freeze and crash

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine. … (read more)

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine.

Asked by c.i.christodoulou2 11 months ago

Last reply by Paul 11 months ago

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macOS: Make "About Firefox" visible in "Application menu" > "help"

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu. How to show it in Application Menu like Windows and Linux?… (read more)

Recently I got a Mac computer and I installed Firefox in it. I can't find "About Firefox" in Application Menu.

How to show it in Application Menu like Windows and Linux?

Asked by hsinyuanp_xavier 1 year ago

Last reply by cor-el 1 year ago

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Video Players Show Border Around Screen When Playing Full Screen, New Issue Since 113.0 Update

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites… (read more)

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites, basically anything streaming a video, the video itself is not 100% full screen as it was prior to the update yesterday. The video expands to the top of the screen, but the two side and lower borders do not expand fully and the website underneath can be seen on these sides. I attached a random YouTube video screenshot and a news channel video with dark borders to show what is happening. Again this is on all websites with video and full-screen options, not just YouTube, and this was not happening prior to the recent update 113.0 being installed last night on my computer. I've tried the previous fixes like clearing the cache, etc., and it seems to be a bug in the recent update since this did not happen prior to last night's update installation. I played the same videos in the Chrome browser and the issues are NOT present, and the videos expand to cover the entire screen as normal. Does anyone have a fix or can a fix be requested? Thank you.

Asked by MCG123 11 months ago

Last reply by TyDraniu 11 months ago

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Netflix

It seems that since installing 113.0, none of my streaming services (Netflix, HBOMax and SkyShowtime will no longer run in full screen mode without displaying strange bor… (read more)

It seems that since installing 113.0, none of my streaming services (Netflix, HBOMax and SkyShowtime will no longer run in full screen mode without displaying strange borders on the screen. This problem is on my Win7 laptops. And Netflix will not run on my Win11 laptop displaying the error code F7701-1003.

Can I uninstall this Firefox update or can you provide a fix?

And just so you know, I do not have this problem with the Microsoft Edge browser on the Win11 laptop.

A fast reply will be appreciated.

Mike

Asked by MJBCon 11 months ago

Last reply by lazizakhmedov1014 11 months ago

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Touch ID autofill password

Loving FireFox more and more, but if there is one feature I really miss from Safari is the Touch ID autofill password. Is there a possibility it'll come in future updates… (read more)

Loving FireFox more and more, but if there is one feature I really miss from Safari is the Touch ID autofill password. Is there a possibility it'll come in future updates ?

Asked by アンドレア 11 months ago

Last reply by TyDraniu 11 months ago

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113 Update Tab Height and Vertical Bar

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal b… (read more)

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal black line appears when the tab is selected, dividing the tab and the text within in half. I have spent a few hours Googling and I haven't found any solutions to fix this. I've tried several different settings in about:config, I've enabled compact mode, just about everything I could find short of modifying code which I would rather not do. It's useful space for me and I'm hoping for a fix. Thanks for Your Time, Thomas

Asked by Thomas 11 months ago

Last reply by cor-el 11 months ago

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Firefox does not let sign in to few websites and just refreshes the websites.

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up… (read more)

Firefox Developer Edition does not allow to sign in to few particular websites. Whenever I click sign in/up button, the webpage first tries to connect me to the log in/up page (for example Firefox pocket, Bing, any Microsoft websites, any government websites) but after few seconds it just redirects to the page where I was, i.e, it just refreshes the page. I tried to get help from available forums in Mozilla support (for example, using troubleshoot mode), but nothing is effective. As an example I am attaching few screenshots while trying to sign in to Bing using troubleshoot mode.

Asked by Umesh 11 months ago

Last reply by cor-el 11 months ago

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Dashlane 14 day Login

My Dashlane 14 day login stopped working a few days ago even though I check the box to stay logged in for 14 days every time I login. I looked at a previous solution post… (read more)

My Dashlane 14 day login stopped working a few days ago even though I check the box to stay logged in for 14 days every time I login. I looked at a previous solution posted 2 years ago by Mozilla but my settings do not have the delete cookies or clear history checked when closing Firefox. Any suggestions??

Asked by dlswennes 11 months ago

Last reply by Dropa 11 months ago

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Background video and audio playback

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully … (read more)

Add the Play background option to videos and audio, pre-installed in settings, as it is in the Brave browser. The current Background Video Playback add-on does not fully play all video and audio background playback features, it does not fully work. I have submitted an option request in Bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1827371

Asked by Claudiu 1 year ago

Last reply by Paul 1 year ago

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Bookmarks toolbar disappeared after the latest update

I used to have my Bookmarks toolbar visible. It worked fine until the latest update today. Now it's gone. I've set it to show Bookmarks toolbar. Tried turning it on and o… (read more)

I used to have my Bookmarks toolbar visible. It worked fine until the latest update today. Now it's gone. I've set it to show Bookmarks toolbar. Tried turning it on and off. Doesn't work. Here's a snapshot of it. Just below that last line is a list of my bookmarks on the toolbar. The bookmarks are still there. It's the toolbar that has disappeared.

Asked by Karen Khoo 11 months ago

Last reply by cor-el 11 months ago