All Products Support Forum

i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data gona !! i got my old hard driver and didnt formated it, so i go all old data on windows partition.. which firefox was installed on it.. can i find my firefox data on old hard driver ? where i can find it ?

Is there a way to stop Firefox from deactivating all of my addons after updating. If not I goig to swtich to anther browesr, so I do have waste my time reactivating them..

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

I posted a problem yesterday and received an email from Mozilla Support asking me for information. I have NO IDEA how to find my original support problem to add comments - PLEASE let me know HOW to answer the Mozilla Support email (other than this way). Here is what I got in the email:

"I can replicate the issue in 105.0.3 and see that it works in Chrome. see screenshot What version of macOS? What version of Firefox are you running?"

My answers are: macOS Monterey 12.6 (put on a few days ago - upgrade from Big Sur) 105.0.3 (64 bit) - which is marked "Up to date"

So, I have the latest operating system for my MacBook AIr and the latest Firefox Browser and the display issue still exists.

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your request at this time" tried different computer and it still does the same.. Tried chrome and it works with NO problems. Why is firefox blocking the site???

If I open multiple browser windows, each one moves about 1/4 inch to the right of the previous browser window. So if for example I opened 12 new browser windows, the 12th one would end up about 3 inches to the right of the first one. This is most annoying. How do I get each new browser window to open in precisely the same place as the previous browser window already open?

Any help would be much appreciated.

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unlisted YouTube video I uploaded, linked here

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?

I'm hoping you can assist me with the following issue. Unable to access NCAA Football or CBS Sports websites even when the website is bookmarked and/or listed as an exception in my Firefox settings (CBS Sports). Please explain why the exception list and bookmarking websites no longer allows me to access these sites. This is a recent issue.

This issue has become a nuisance and unfortunately as much as I trust Firefox (I actually donate monthly) I may have to start using a different web browser such as Microsoft Edge if this issue cannot be resolved.

Thank you in advance for you help.

Sincerely, Mary

Please assist with daily 5x screen out blackout crashes

It appears some source ---Google chrome---- is remotely crashing the site

restoration usually requires restoring wired power. plug cable back into wall socket

Maybe you can confirm my assessment, should I proceed with Google security features, remove my cell listed as a 2 factor notification tool

Google notification to my cell phone asks. Your device is in use, is it you. press this key. sometimes the browser is immediately restored. Frequently there is a delay. All laptop operations are now routinely interrupted by screen blackouts when power is 80-100%

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately moves fast to the to hide. This is going on every day.

Something else is going on I noticed that when I make some changes in my settings, other changes take place like my email icloud was turned off yesterday. A few days ago an app game from Apple store was moved into my Apple ID, icloud with a check mark.

Yesterday, All the add-ons were disable in safe mode that I had to do a Troubleshooting mode and refresh Firefox to the add-ons back.

Mghubti

Cannot access banking website - get page that is all type-written down the left side, credit card site says I need to up date my browser, computer says it is up to date; downloaded and reinstalled firefox - no change i don't know what to do next

I keep getting the following error message when I try to login to Gmail

"There was an error during the transport or processing of this request. Error code = 103, Path = /v3/signin/_/AccountsSignInUi/data/batchexecute"

I have rebooted my modem/router, cleared cache and cookies and even refressed firefox. Still the same error.

Hello, I am using Firefox (105.0.3) on a Macbook Pro Mac OS 12.6 as a default browser. Every time I click on a link two firefox windows always open up. I can't find anywhere why that issue keeps popping up because I've used firefox nightly and haven't had that issue at all. Any help would be appreciated!