All Products Support Forum

https://support.mozilla.org/bn/user/user121314196979120138021847624991108784885

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your request at this time" tried different computer and it still does the same.. Tried chrome and it works with NO problems. Why is firefox blocking the site???

I'm hoping you can assist me with the following issue. Unable to access NCAA Football or CBS Sports websites even when the website is bookmarked and/or listed as an exception in my Firefox settings (CBS Sports). Please explain why the exception list and bookmarking websites no longer allows me to access these sites. This is a recent issue.

This issue has become a nuisance and unfortunately as much as I trust Firefox (I actually donate monthly) I may have to start using a different web browser such as Microsoft Edge if this issue cannot be resolved.

Thank you in advance for you help.

Sincerely, Mary

https://support.mozilla.org/kb/avoid-and-report-mozilla-tech-support-scams

i had to change my hard driver and installed the firefox on the new one, signed in with my firefox account but it starts as a new one !! all my passwords and data gona !! i got my old hard driver and didnt formated it, so i go all old data on windows partition.. which firefox was installed on it.. can i find my firefox data on old hard driver ? where i can find it ?

When i open a new tab it opens https://find-it.pro/ i don't have extensions that open it Can someone help Thanks

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

I had found this solution to enabling all extension in private mode months ago, and it involves entering code into the console. While it had worked back then, I'm having trouble getting it to work now. When I press CMD Shift J (I'm on Mac), it showed the 1st image (no >> prompt), while when I press it on another profile, it shows the prompt (like in the 2nd image).

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Hello,

recently i've bought a new microsoft surface studio laptop and i noticed that when i am watching something on youtube, netflix or any other platform the video (sound is ok) is freezing after 9-10 sec of watching. I checked my componetns, temperatures, but then i tried another browser - google chrome. It worked smoothly. I use firefox since 2013 and i love it, but now I am considering switching to a different browser, because something is wrong here and it's not a hardware problem but rather a software issue, which is obviously firefox here... I am open for any advices on how to fix this freezing problem and just to be clear: i really don't want to change my browser... i like it :(

Best Regards Micheal

Firefox 105.0.3 crashes at startup on Windows 11 Family 21H2 (build 22000.978) French. Location: France. No error message. Firefox main windows appears for a tenth of a second and disappears. Same in troubleshoot mode (Shift+firefox.exe). The troubleshoot dialog box shows for a tenth of a second and disappears. No error message. No crash report generated. Device is an MSI GF62 Thin. Antivirus is Microsoft's Essential Suite. No Norton, Avast, AVG, Malwarebytes or any other security software is installed (checked in task explorer and on the disk). I got this on another old PackardBell laptop (Windows 10) with the same security configuration. Cannot figure out what the problem is. I have no clue whatsoever. Any idea?