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  • Archived

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

When opening new Google homepage window, the cursor stays in the address bar

My homepage is Google. When i open it on my desktop (win7) the cursor is automatically in the search bar on that webpage. As i want it to be. My number one function whe… (read more)

My homepage is Google. When i open it on my desktop (win7) the cursor is automatically in the search bar on that webpage. As i want it to be. My number one function when opening firefox is to search google so that is where i want to start. NOT in the address bar ever.

On my laptop (upgraded to win10) it is in the address bar.

I installed the exact same profile from my desktop to laptop.

I have run it in troubleshoot mode and the issue went away. So i disabled all addons and custom themes but issue still persisted.

I turned off hardware acceleration, no change.

What else could troubleshooting be turning off?

Why does the exact profile work on desktop but not laptop ?

Asked by tahoedanis 1 year ago

Last reply by Terry 1 year ago

  • Archived

New error message

When trying to open a reference from URL, I get the following: "Sorry, you are not allowed to preview drafts" I have never seen this before, especially from the web age … (read more)

When trying to open a reference from URL, I get the following: "Sorry, you are not allowed to preview drafts"

I have never seen this before, especially from the web age in question.

Asked by shydubren 1 year ago

Last reply by cor-el 1 year ago

  • Archived

login to website timesout after inactivity period

Hi, after loging in to a secure website and reading contents - if I am on a page and reading for a short while, even though moving up and down the page but not switching … (read more)

Hi, after loging in to a secure website and reading contents - if I am on a page and reading for a short while, even though moving up and down the page but not switching to another page - or if entering text into queries or creating content on the page, it is taken as inactivity and I am logged out of that website. Can this timeout period be extended so that I am not logged out even while entering response or reading different sections of the page I have navigated to? TIA

Asked by surajit963 1 year ago

Last reply by cor-el 1 year ago

  • Archived

removing stubborn tiles from firefox

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going aw… (read more)

I have quite a few tiles on firefox I can not delete. They will sometime move around the page but will not go away. I switched to firefox recently because of IE going away and have been trying for several months with no results. I'm not sure what the boxes on the home screen are called but hope someone understands what I mean.

Asked by doubledaddy1966 1 year ago

Last reply by cor-el 1 year ago

  • Archived

hacked using an alternate Gmail account

My ex apparently had set a Gmail email address to my phone without my knowledge and then wiped it after downloading everything when we broke up. How do I get it off my p… (read more)

My ex apparently had set a Gmail email address to my phone without my knowledge and then wiped it after downloading everything when we broke up. How do I get it off my phone

Asked by nlmvault 1 year ago

Last reply by Paul 1 year ago

  • Archived

"Waiting for website response" indicator too small

When you're waiting for the website to respond, there is a very small black blob that moves backwards and forwards from left to right in the firefox browser Tab of the wi… (read more)

When you're waiting for the website to respond, there is a very small black blob that moves backwards and forwards from left to right in the firefox browser Tab of the window you are using. It is too small especially if there are a dozen Tabs, or more.. Is there any way/Add-On to make this larger/more obvious please?

Asked by fixit9660 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Zoom meeting links not opening

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommt… (read more)

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommtg links don't open the app). However, they still work from Epiphany.

The slight confounding factor is that I realised that I've been updated to FF 104 overnight, so that might be an issue.

I've been looking at network.protocol-handler.... settings in about:config, based on this article: https://superuser.com/questions/1343020/how-to-configure-firefox-open-zoom-urls-using-zoom-application#1351073

I've also been looking at xdg-settings (based on this article) https://www.reddit.com/r/kde/comments/i83m8i/zoom_desktop_client_isnt_launching_from_browser/ which suggests the problems might be to do with xdg-settings calling /usr/share/applications/zoom.desktop when the available file is /usr/share/applications/Zoom.desktop However, I have not been able to alter the xdg-settings parameter - when I try: $ xdg-settings set default-url-scheme-handler zoommtg zoom.desktop it does not change the setting - it remains as Zoom.desktop

I should mention that the version of FF I'm running is delivered as a snap - but this was not a problem before 104 / my latest Zoom installation. Also, this version of FF has no problem opening up MS Teams meetings or Slack groups. handlers.json includes : ... "slack":{"action":4},"snap":{"action":4},"zoommtg":{"action":4},"msteams":{"action":4}}, .... so I am thinking the problem must lie somewhee else.

Any suggestions would be gratefully received.

thanks Andy

Asked by Andy Dearden 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox "Import Logins by File" will not execute since Update 104.0

I just discovered that I cannot any longer import logins by a file. The procedure just does not execute. It appears that this was broken in Firefox update to 104.0 (at le… (read more)

I just discovered that I cannot any longer import logins by a file. The procedure just does not execute. It appears that this was broken in Firefox update to 104.0 (at least that is the update where I discovered the problem).

I use "import logins by file" fairly often to update Firefox logins on my laptop from the Firefox logins on my desktop--instead of using "Firefox Sync".

Asked by JWP 1 year ago

Last reply by Terry 1 year ago

  • Archived

Is the Disconnect addon needed with the latest Firefox?

I have just updated to Firefox 104 and as Firefox by default comes with protection from tracking etc., do I really need the Disconnect addon any more? Thanks … (read more)

I have just updated to Firefox 104 and as Firefox by default comes with protection from tracking etc., do I really need the Disconnect addon any more?

Thanks

Asked by Kraftwerk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox randomly glitching when opening certain websites and all pdfs

So basically, I open PDFs and if I start scrolling firefox turns into just the default look like everything is.. weird. Then it comes back to the page and some pages of t… (read more)

So basically, I open PDFs and if I start scrolling firefox turns into just the default look like everything is.. weird. Then it comes back to the page and some pages of the pdf is gone and some elements are blue and bugged and glitched out. The image I add below is what it turns to when I try do stuff.

Asked by xsoneric 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Half of the websites changed fonts randomly

Some of the websites I commonly use randomly changed fonts. Nothing was changed in the settings, this didn't happen to all the websites, most of them are like they were b… (read more)

Some of the websites I commonly use randomly changed fonts. Nothing was changed in the settings, this didn't happen to all the websites, most of them are like they were before. Any tips? Is it a bug in current version?

Asked by adomelis 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox freezing when trying to add attachments on Gmail messages and other issues

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fin… (read more)

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fine so it is a Firefox issue. Also, Firefox is very slow, especially with certain sites like Amazon, Wayfair, etc. It gets slower the longer you use those sites. I cannot even open some sites such as my bank, Navy Federal Credit Union and Etsy. I can open them on a different browser same computer. While I like that Firefox helps with privacy I think I am going to have to move to another browser as I can no longer tolerate these issues. If you have fixes, that would help. I couldn't find any on the Help search.