Showing questions tagged: Show all questions
  • Archived

History sidebar

I updated my OS to Ubuntu 22.04.1 LTS and now when I open Firefox (Version 104.0) my history comes up automatically as a sidebar. I don't want this to happen, how can I m… (read more)

I updated my OS to Ubuntu 22.04.1 LTS and now when I open Firefox (Version 104.0) my history comes up automatically as a sidebar. I don't want this to happen, how can I make it stop?

Asked by fftandy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost bookmarks

Started my computer this morning and tried to use Firefox and it froze. So bad that I had to restart my computer. I re-installed Firefox but it deleted my bookmarks. What… (read more)

Started my computer this morning and tried to use Firefox and it froze. So bad that I had to restart my computer. I re-installed Firefox but it deleted my bookmarks. What do I have to do to get them back? Fortunately I did a backup on my computer before re-installing Firefox. Is there some other way to get them back other than to restore the backup? Any help will be greatly appreciated. I just wish I wasn't such a Luddite when it comes to computers.

Eric Nerenberg [email and phone# removed from public]

Asked by webneck 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Mailto missing

Mailto is missing from my applications section in Firefox settings. How do I add it back in? I've done an online search but nothing I found worked. I'm having difficult… (read more)

Mailto is missing from my applications section in Firefox settings. How do I add it back in? I've done an online search but nothing I found worked.

I'm having difficulties adding an image but this is what is listed in my Settings - General - Applications: Under Content Type, I have: Portable Document Format (PDF) Extensible Markup Language (XML) Scalable Vector Graphics (SVG) WebP Image AV1 Image File (AVIF)

I tried searching applications for mailto and gmail but I get no returns.

Does anyone have any suggestions?

Asked by rfbend 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox crashes then locks computer up to point I have to power off to fix

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this… (read more)

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this time the crash begins, sometimes the screen goes black then White and black again repeating a few times, the the computer locks up and I have no mouse or keyboard and no error option or anything.. I have to power down computer to fix where everything is ok... The tech at Baylor Scott and White said its at my end because no one else has complained and suggested I use Chrome, which I did and it works, I can retrieve messages without crashes??

Asked by v_jones48 1 year ago

Last reply by Paul 1 year ago

  • Archived

unable to login google account

i am on 64-bit linux mint20.3 i am unable to login into my google account (i am using 2-step verification on google.) just downloaded the firefox 104 version. a popup wi… (read more)

i am on 64-bit linux mint20.3 i am unable to login into my google account (i am using 2-step verification on google.) just downloaded the firefox 104 version. a popup window appears on the window saying "accounts.google.com wants to authenticate you using a registered security key. you can connect and authorize one new, or cancel." but there is only Cancel button no Ok button. also i am using 'recovery key' and 'Two step authentication' methods in my firefox account. what to do? thanks.

Asked by shoaib 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Can't import passwords from csv file

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens ,… (read more)

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

Asked by Aiakos 1 year ago

Answered by Aiakos 1 year ago

  • Archived

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to revert back to what I had. Can I do this? I use Wi10n .

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to r… (read more)

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to revert back to what I had. Can I do this? I use Win10.

Asked by shierl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why does the NOAA GOES satellite weather not load anymore?

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GO… (read more)

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

Asked by isr555 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloading files fails, Ubuntu snap install, possible workaround

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the… (read more)

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the "Always ask you where to save files" disables downloading. When I click to download, the page refresh button cycles and no other action occurs, there should be a pop-up to give choice about where to download the file.

I assume it has to do with file permissions with snap and the possibility of going outside of /home. Once I unclick "always ask.." I am able to download again.

Firefox 104, Ubuntu 22.04. Brand new OS install.

Asked by klapenotiere 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Items are missing from the glassdoor web

It has happened to me several times that I cannot see the reviews of companies on the GlassDoor website, while with other browsers I can. Only the top part of the website… (read more)

It has happened to me several times that I cannot see the reviews of companies on the GlassDoor website, while with other browsers I can. Only the top part of the website is visible, but the bottom part is all empty. For example https://www.glassdoor.com.br/Avalia%C3%A7%C3%B5es/C-and-A-Moda-Avalia%C3%A7%C3%B5es-E4350585.htm

Thankyou for yout time

Asked by Marcelo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla vpn app

I have tried 6 download attempts and cannot successfully install/access Mozilla VPN even though I believe I paid for it and obtained the discount FIREFOX104 -- Please get… (read more)

I have tried 6 download attempts and cannot successfully install/access Mozilla VPN even though I believe I paid for it and obtained the discount FIREFOX104 -- Please get an agent to help me override Windows 11 VPN; I want to use it on my phone devices as well -- if I can get it to work. tgoldstrand@gmail.com

Asked by tgoldstrand 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Constantly opening new tabs

Hello. Every time I click on my shortcuts, a new tab opens. Opened tabs accumulate during the day and cause the browser to slow down. Is it possible for me to open sh… (read more)

Hello.

Every time I click on my shortcuts, a new tab opens.  Opened tabs accumulate during the day and cause the browser to slow down.
Is it possible for me to open shortcuts on the same page without opening different tabs?
For example: When I click on the twitter shortcut from the login page while on the Facebook page, is it possible to enter Twitter on the same page without opening a new tab?

Asked by hmorcali17 1 year ago

Last reply by Paul 1 year ago

  • Archived

Zoom meeting links not opening

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommt… (read more)

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommtg links don't open the app). However, they still work from Epiphany.

The slight confounding factor is that I realised that I've been updated to FF 104 overnight, so that might be an issue.

I've been looking at network.protocol-handler.... settings in about:config, based on this article: https://superuser.com/questions/1343020/how-to-configure-firefox-open-zoom-urls-using-zoom-application#1351073

I've also been looking at xdg-settings (based on this article) https://www.reddit.com/r/kde/comments/i83m8i/zoom_desktop_client_isnt_launching_from_browser/ which suggests the problems might be to do with xdg-settings calling /usr/share/applications/zoom.desktop when the available file is /usr/share/applications/Zoom.desktop However, I have not been able to alter the xdg-settings parameter - when I try: $ xdg-settings set default-url-scheme-handler zoommtg zoom.desktop it does not change the setting - it remains as Zoom.desktop

I should mention that the version of FF I'm running is delivered as a snap - but this was not a problem before 104 / my latest Zoom installation. Also, this version of FF has no problem opening up MS Teams meetings or Slack groups. handlers.json includes : ... "slack":{"action":4},"snap":{"action":4},"zoommtg":{"action":4},"msteams":{"action":4}}, .... so I am thinking the problem must lie somewhee else.

Any suggestions would be gratefully received.

thanks Andy

Asked by Andy Dearden 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Latest Firefox Upgrade issue

bold text This is the 2nd time that I've had something weird happen in Firefox after latest upgrade. Today I could connect to my MyUPMC account but could not do anything… (read more)

bold text This is the 2nd time that I've had something weird happen in Firefox after latest upgrade. Today I could connect to my MyUPMC account but could not do anything when there -- spinning -- from Firefox browser. After much troubleshooting I tried Brave browser and got connected and all working immediately. I also tried my iPhone and was successful.

Last problem I had was an anomaly with Amazon which you eventually fixed. Please do not release upgrades until they work.

Asked by razorburke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Duplicate tab

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs… (read more)

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs which is really annoying and not logical at all. I am using windows 10. Thanks

Asked by mama5405 1 year ago

Last reply by pg_78 1 year ago