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  • Archived

Firefox 103.0 causing graphical glitches

Hello, Firefox just updated a little while ago to 103.0. Since then, anytime Firefox is open and I either scroll or hover over menu options it causes graphical glitches.… (read more)

Hello,

Firefox just updated a little while ago to 103.0. Since then, anytime Firefox is open and I either scroll or hover over menu options it causes graphical glitches. I've included an image I was able to print-screen.

It doesn't occur with other browsers. Suggestions?

I'll add that Firefox seems to also be freezing up as well.

Asked by fictitious_adam 2 years ago

Last reply by ghostshadow 2 years ago

  • Archived

GoDaddy login

Has anyone experienced problems logging into a GoDaddy hosted MS email account via Firefox or a GoDaddy account generally? Whenever I try to login to my GoDaddy account … (read more)

Has anyone experienced problems logging into a GoDaddy hosted MS email account via Firefox or a GoDaddy account generally?

Whenever I try to login to my GoDaddy account via Firefox I get the error message: "Yikes, Something went wrong. Please, try again later." I have tried the login with both MS Edge and Google Chrome and both work fine as did Firefox until a few days ago.

I have done the usual stuff of making sure Firefox is up to date, clearing the cache and cookies etc., but I still get the message and cannot login.

I can switch to a different browser if there is no resolution to this

Asked by tom324 2 years ago

Last reply by tom324 2 years ago

  • Archived

Passwords

1. When I create a sign on for a new web site Firefox is no longer saving and auto filling the logon credentials. 2. Now when I load a website logon screen it is not alwa… (read more)

1. When I create a sign on for a new web site Firefox is no longer saving and auto filling the logon credentials. 2. Now when I load a website logon screen it is not always auto filling the stored credentials. Instead of auto filling now I must click on a displayed use rid to get the use rid field filled. I then have to click on the password credential to get the password auto filled.

Asked by John Fritchey 2 years ago

Last reply by John Fritchey 2 years ago

  • Archived

Videos Do Not Play After Update

I updated my Firefox today and now videos do not play. I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work… (read more)

I updated my Firefox today and now videos do not play.

I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work after trying all of the following (then, and again now):

Things I've Tried: 1.) Clearing data (cache and cookies) 2.) Turning off "Strict Mode" 3.) Running CCleaner 4.) Disabling/enabling HW acceleration 5.) Checking that the DRM box is checked (and trying it without it checked) 6.) Refreshing Firefox 7.) Uninstalling/Reinstalling 8.) Updating my Windows install 9.) Updating drivers 10.) Disabling all Firefox extensions 11.) Running without extensions 12.) Running in Firefox Troubleshooting Mode 13.) Running Windows in Safe Mode with Networking 14.) Running a fresh install of Firefox without signing in after deleting all traces of Firefox from my PC (including Program Data folders, registry entries, etc.)

What finally worked back in April was to dive into "about:config" and change "media.rdd-processenable" to "false".

That fix does not work this time around.

In the meantime I've been using Brave and having no issues. I've tried video playback in Chrome, Opera, and Edge on this computer with no issues. This playback problem is exclusive to Firefox.

Video playback still works just fine on my 4 home PCs running Windows 10 and Pop_OS (3 self-built, one Asus laptop) using this same build of Firefox.

Other/Rant: I suspect this is a Firefox/Windows 11 problem. Most likely this is not something I can fix myself, but it's incredibly frustrating since I'm buried deep in the Mozilla ecosystem and use it for work. I'd prefer not to have to swap between browsers just so I can watch videos; too many windows open on this tiny work laptop isn't fun to juggle. Basic video playback is the #1 thing I use my web browser for at both work and home so it'd be nice if this irritating, months-long, unacceptable issue were resolved. A modern browser that has video playback issues? What good is it then? What's most irritating is that it seems I'm the one of a very small number of users with this issue, since I see very little posted about it online.

I've been a Firefox user primarily for almost half a decade now - moved over from Chrome for privacy issues. Never had a problem until 4/22 of this year and considering it's still an issue 3 months later... it has me re-evaluating the reliability and my commitment to an otherwise amazing browser.

Asked by Exare 2 years ago

Last reply by OdeonFF 2 years ago

  • Archived

Autofill passwords

Latest version of Firefox with Windows11. After a day or 2, passwords are not filled in. About:config setting "signon.remember>Signons has flipped to false and "ask to… (read more)

Latest version of Firefox with Windows11. After a day or 2, passwords are not filled in. About:config setting "signon.remember>Signons has flipped to false and "ask to save logins" and "autofill logins" are grayed out. Have disabled all add-ons and extentions. Site is Amazon.com - i have deleted it and then added it back. Firefox is set to "remember history" Does not matter if Firefox is closed down or not. Any Ideas?

Asked by floorcrawler 2 years ago

Last reply by floorcrawler 2 years ago

  • Archived

Import my logins from an older mac

I had to use forgot my password for my firefox account and now the sync option doesnt work for importing my logins. What are my options to import all my logins? still ha… (read more)

I had to use forgot my password for my firefox account and now the sync option doesnt work for importing my logins.

What are my options to import all my logins? still have them accessible on another computer but trying to get them over to my new one. Also have the .csv file but that doesn't seem to work either.

There must be a way to import after changing a password right?

Thanks, Dan

Asked by D Stellar 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I recover lost saved game statistics and history after firefox update? The only other profile that shows is from 09/04/2021 not today before the update

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such...… (read more)

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such....Thanks

Asked by jstachow 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Cannot access a particular website

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.3528… (read more)

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.35288c20 " I have clear the cashe for ‘Firefox, turned off enhanced tracking for this site, restarted both Firefox and my computer. What else can I do?

Asked by krplunk 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox 102.0.1.8221 launch causes Windows 7 64bit to reboot

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored … (read more)

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored open tabs, however even if I don't mouse click anything Firefox will force a reboot within a minute or so.

This Firefox Win 7 reboot behaviour only started after the last Firefox update, though I would point out that around update version 100.nn I started getting failed update notifications from within Firefox which necessitated a manual newer version Firefox download and install.

Running Windows 7 in safe mode with networking on allows Firefox to function without crashing, albeit slowly and with no MSE protection available etc.

Only one crash report dated 16/07/2022 with following content: Crash ID: bp-d8383165-9c77-45e4-9929-a3ce12160527

Please note I'm sending this report via Firefox on my iMac coz that still works...

Asked by JabbaLeChat 2 years ago

Last reply by JabbaLeChat 2 years ago

  • Archived

Should I Disable DNS Over Https in Firefox If Using Cloudflares DNS Servers In Ethernet Adapter?

I am using Ethernet for my network connection for my HP Desktop and in my Ethernet Adapter I have my IPv4 set to use Cloudflare's DNS servers 1.1.1.1 and 1.0.0.1 and in m… (read more)

I am using Ethernet for my network connection for my HP Desktop and in my Ethernet Adapter I have my IPv4 set to use Cloudflare's DNS servers 1.1.1.1 and 1.0.0.1 and in my IPv6 I am also using Cloudflare's DNS servers 2606:4700:4700::1111 and 2606:4700:4700::1001 . My Network Profile is set to Private and I have file and printer sharing disabled. My question is that should I disable DNS over HTTPS in my Firefox(default)browser Connection Settings? I may be wrong but to me it feels a little redundant using Cloudflare DNS Servers in my Ethernet adapter and using Cloudflare in my Firefox Connection Setting as well. I would greatly appreciate any insight and suggestions and also should I have "Use system proxy settings" checked.

Respectfully

Asked by new_aged2perfection 2 years ago

Last reply by new_aged2perfection 2 years ago

  • Archived

Help wanted! How does one talk to a real person rather than run in loops on this site?

I have a "malware?" that continuously pops up on my screen and it appears to reference Firefox.exe and it has just started since my Firefox update on Friday. It is title… (read more)

I have a "malware?" that continuously pops up on my screen and it appears to reference Firefox.exe and it has just started since my Firefox update on Friday.

It is titled Botnet and refers to a URL https://ap.lijit.com/rtb/ord?src=prebid_prebid_prebid_6.12.0

From what I can read it has to do with "ads".

I have checked my control panel/programs file and the only recent adds/changes are Firefox and Microsoft.

[removed email from public and search/spam bots view]

Asked by Bill 2 years ago

Last reply by Bill 2 years ago

  • Archived

Can't get compact mode back

I want compact mode back! I had a theme that enabled it, now it's not working. Not only that, enabling compact mode in config didn't make it compact, nor did it give me t… (read more)

I want compact mode back! I had a theme that enabled it, now it's not working. Not only that, enabling compact mode in config didn't make it compact, nor did it give me the option to change densities in the toolbar under "more tools." What's even more aggravating is that Firefox has made all the elements too big so I feel like it's set for a low-vision user. I can't change the graphical aspects, changing the fonts did not help. Zooming out makes it too small. You ruined a perfectly useful browser. Are you sick of your job, or are you just stupid?

Asked by tlshell 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 2 years ago

Answered by breadwild 2 years ago

  • Solved
  • Archived

Two-sided printing rotating on wrong axis - Firefox 103

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem f… (read more)

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem for Firefox 85 / 86, and said that it was fixed by updating to the current version. I have the current version, but am getting the same problem. I have tried manually setting instructions to flip on long side (portrait orientation), but that doesn't work. Help!

Asked by mlb46 2 years ago

Answered by mlb46 2 years ago

  • Solved
  • Locked
  • Archived

Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (read more)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Asked by rcj9 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Theta Wallet

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezo… (read more)

I have always used Firefox to access my Theta wallet using a Trezor. No problems. It will now not access. I have latest updates to Trezor, Firefox. I can access my Trezor Suite wallet no problems. I have allowed pop-ups for the trezor wallet and theta wallet. My connection to Theta wallet via Trezor was noticed 3 weeks ago approximately.

Asked by bhuffman01 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Some videos on YouTube will not run !!

Some videos on YouTube wil not run - shows just that circling arrow ! I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem… (read more)

Some videos on YouTube wil not run - shows just that circling arrow !

I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem don't Reset FireFox work but only just after reset - if I try show the same vidoe again - same problem is back ! I have tried running is safe mode - no help ! I've tried to shut down AddBlocker - no help !

It's NOT all videos and not all videos from the same creator !

The problem started 4-5 days ago and is worsening !

What is there to do ?

Asked by keld.soerensens 2 years ago

Last reply by keld.soerensens 2 years ago

  • Archived

Website not working on Firefox, but OK on other browsers

Can anyone check this website for me? https://heritage.restaurant/ On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome … (read more)

Can anyone check this website for me?

https://heritage.restaurant/

On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome I can scroll down to access the rest of the website.

I have run in troubleshooting(safe) mode and tried disabling hardware acceleration.

It's not the end of the world as I can use the website with a different browser, but the rest of the family don't try different browsers and just moan at me instead. So if there is a simple setting change that might improve compatibility then I'm happy to do it

Thanks guys

Asked by canholloway 2 years ago

Last reply by cor-el 2 years ago