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Moving from Portable TB to Installed version

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan … (read more)

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan is to upgrade to installed from 102 to 115.5.2 (same as portable). But what files/directories do I need to move to do this? I have the Installed ver on C: (Win10) and the portable on D: .

Road map please.

Asked by fulton1 5 months ago

Last reply by david 5 months ago

Having trouble installing 115

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What… (read more)

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What do I do?

Asked by James Brink 5 months ago

Last reply by MU 5 months ago

setting Thunderbird setup display

I want to see 3 things on the main screen: -my local file structure -list of received emails that I have not yet files -a pane to view an email I select I have has this … (read more)

I want to see 3 things on the main screen: -my local file structure -list of received emails that I have not yet files -a pane to view an email I select

I have has this setup on many versions for over 10 years on many machines and now I cannot discoverer how I can access it.

Asked by agrossfarm 5 months ago

Last reply by david 5 months ago

Windows 7 Laptop to Windows 10 Laptop Thunderbird

When I converted to Thunderbird last March I had issues moving from MS Outlook 2010. One of your supporters David went the extra mile to help make the conversion and in a… (read more)

When I converted to Thunderbird last March I had issues moving from MS Outlook 2010. One of your supporters David went the extra mile to help make the conversion and in addition gave me instructions on how to save Thunderbird in case I need to rebuild my laptop. So long story short my Windows 7 laptop rolled over and fried itself and I was able to save critical files necessary to rebuild to a new laptop which is now Windows 10 Pro.

My problem now the information that David shared with me I am unable to match in Windows 10. I have a file "c;\users\<yourid>\appdata\roaming\thunderbird folder" on my thumb drive, but on Windows 10 "appdata\roaming\thunderbird folder" is no place to be found. I have emails that I saved in this file that I need. I would GREATLY APPRECIATE any and all help from the community!! Thanks Richard Germain

Asked by rdg_tech 5 months ago

Last reply by david 5 months ago

Gmail won't allow Thunderbird access.

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login an… (read more)

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login and password, and recognizes the account, defaulting to IMAP, Oauth2, etc. When I press "done", I get a google screen saying that TB want authorization to access gmail files. But when I press "allow", the TB page shows an error message under the password field reading "Unable to log in at server. Probably wrong configuration, username, or password." I understand it is looking for my gmail username and password, and these are correct. I have tried this many times, including with variations: removing and reinstalling TB, creating a pw just for TB in gmail (subsequently deleted). I have read all of the gmail installation help notes at Mozilla. Most relate to a 2022 change in gmail re Oauth2. Nothing helps. Any advice?

Asked by craig.k7cej 5 months ago

Last reply by Matt 5 months ago

Installing thunderbird-115.5.2 fails either auto or manually

I have downloaded 115.5.2 four times. It has not auto started once. I have tried a manual install and that does not work either. Using dnf install, the system respo… (read more)

I have downloaded 115.5.2 four times. It has not auto started once. I have tried a manual install and that does not work either. Using dnf install, the system responds: "Resolving raw (raw)... failed: Name or service not known. wget: unable to resolve host address ‘raw’".


Using Centos Stream 9, on x86_64.

Asked by m.bibby 5 months ago

Last reply by MU 5 months ago

Firefox Nightly 123

Tried installing Firefox Nightly 123 on an iMac running Monterey 12.7.3. Will not install. Just get the spinning busy cursor and have to force quit. Installs fine in Sono… (read more)

Tried installing Firefox Nightly 123 on an iMac running Monterey 12.7.3. Will not install. Just get the spinning busy cursor and have to force quit. Installs fine in Sonoma.

Asked by dialabrain 5 months ago

Last reply by TyDraniu 5 months ago

csv password file

How do I import the firefox passwords I saved as csv file from firefox into firefox. I am not importing from a different browser which is the only option offered. I'm i… (read more)

How do I import the firefox passwords I saved as csv file from firefox into firefox. I am not importing from a different browser which is the only option offered. I'm importing from the newly created csv file as instructed by firefox.

Asked by gazinnz 5 months ago

Last reply by Terry 5 months ago

Unable to access my Gmail accounts

Since 'upgrading' to the Supernova version, I have multiplying problems. I have 3 gmail accounts, all of which I used to be able to access through Tbird. Nice and easy!… (read more)

Since 'upgrading' to the Supernova version, I have multiplying problems. I have 3 gmail accounts, all of which I used to be able to access through Tbird. Nice and easy! I use POP, not IMAP. Very soon after loading one of the 115 versions, I lost access to one of my accounts. That was some weeks ago now. I tried deleting the account from Tbird and then re-adding it. I got an error message from Google. I have tried it MANY times with the same result, and so can no longer access it via Tbird. I have needed to access direct online via Chrome and Gmail and copy to one of my other gmail accounts which Tbird DOES read OK. Now a second account is experiencing the same problem. I have not deleted it from Tbird, as I don't want the same fiasco again. BUT, every few minutes, as Tbird checks my emails, I get a login window which I complete – which produces the same Google error message. This means that Tbird no longer accesses THAT email account, either. I now have only one Gmail account that Tbird can access, and I am concerned that that one may also fail. I SHOULD PREFER TO REVERT TO THE TBIRD VERSION WHICH IMMEDIATELY PRECEDED THE FIRST 'SUPERNOVA'. As far as I can see, Supernova is a disaster. There are other minor frustrations with it, which were not there before. I have a LOT of information stored in many folders and sub-folders, which previous Tbird versions handled well. Supernova is still OK with them, but I want to be sure to preserve all that information if I need to delete Tbird in order to revert to an earlier (and therefore reliable!) version.

Asked by blackberrylane.co.uk 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird disappeared. new downloaded one has nothing, no menus no mail. nothing

This am my Windows 11 pc had restarted, as it did yesterday also. No icon for Firefox, got a message saying Windows could not access something. Looked for FF in my apps, … (read more)

This am my Windows 11 pc had restarted, as it did yesterday also. No icon for Firefox, got a message saying Windows could not access something. Looked for FF in my apps, not there, so downloaded it, now working. Then clicked my Thunderbird icon in the tray and got a virtually blank screen that I have never seen, nothing from my account, no menus, just Thunderbird blurb on the right side and a big Donate button. Looked for TB in my apps, not there, so downloaded it, still as above. PLEASE HELP> I am NOT someone who can go into files etc etc and am desperate to get my TB back again. Many thanks, Gillian

Asked by ghorgan1 5 months ago

Last reply by ingeorum 5 months ago

download

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence… (read more)

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

Asked by bronleasull 5 months ago

Last reply by david 5 months ago

Can't find downloaded file after closing the private window

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download fo… (read more)

Hey folks, I use the firefox developer edition and I downloaded a zip file in it's private and when the download was complete I closed the window and open the download folder but the file was not there I haven't change the downloads folder location

Asked by Aditya 5 months ago

Last reply by cor-el 5 months ago

Thunderbird profile stopped downloading e-mails from server for several months but I can't find the solution

I've been using Thunderbird for more than 15 years. Last year, it suddenly stopped downloading e-mails with a message about sending password information to the server, b… (read more)

I've been using Thunderbird for more than 15 years. Last year, it suddenly stopped downloading e-mails with a message about sending password information to the server, but then does nothing. I tried various privacy and server settings but nothing worked. However, Thunderbird works fine on another laptop. Now I've migrated to a new PC, was able to copy the profile over to the new PC but the problem persists. At the same time, a different profile on the new PC works fine. I read something online about a popstate file that might be causing the server to not respond, but even deleting that did nothing. Another thought I've had is to move all the old email to the new profile, but everything I've read online talks about moving the entire profile which I have done but the problem remains the same. Old profile has all the old e-mails but doesn't get any new ones, and the new profile downloads the new incoming e-mails but of course doesn't have the old e-mails.

Asked by Joe Huang 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird interface with the ISP I use for email

For many years I have had an email account with Great Basin Internet Services in Reno, Nevada (I used to live in Reno). For the last 15 or so years I have used Thunderbi… (read more)

For many years I have had an email account with Great Basin Internet Services in Reno, Nevada (I used to live in Reno). For the last 15 or so years I have used Thunderbird on my computer to retrieve my emails from GBIS to read on my computer, store, forward, etc. On Tuesday 12/19/2023 around 10 A.M. I stopped receiving my emails on my computer and also on my smartphone (Galaxy S 8). I spoke to the GBIS tech people and they say that my account is working fine on their end so they suggested contacting Thunderbird to see what changed that might be causing my emails to not download properly from the GBIS account. So I am looking for some direction as to what may have been changed to stop the emails from coming to Thunderbird. Obviously I can't receive any emails right now. You can text me however. Mike Kimball [removed phone# from public support forum] (phone and text)

Asked by Mike 5 months ago

Last reply by sfhowes 5 months ago

FedEx

After using FedEx shipping manager for 8 years, now it cannot download the shipping label. FedEx BLAMES Mozilla Firefox for blocking this download. How can I stop this?… (read more)

After using FedEx shipping manager for 8 years, now it cannot download the shipping label. FedEx BLAMES Mozilla Firefox for blocking this download. How can I stop this?

Asked by victorio1sw 5 months ago

Last reply by cor-el 5 months ago