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Migrating from Eudora OSE to Thunderbird

I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Prof… (read more)

I'm trying to help an elderly friend move from Eudora OSE to Thunderbird. I found this closed thread on the forum - and I want to know 'how to back up the Eudora OSE Profile' - or any other help you can give re migrating from Eudora OSE to Thunderbird. (She has thousands of old emails.)

The tech person said,

"May I suggest, back up your OSE Profile, and give it a try.

And the other replied: "I took the tech's suggestion Backed up Euroda files and simply installed Thunderbird VOILA ! When I launched Thunderbird it simply accessed the same files and file structure (and settinge/etc) as Eudora and I didn't have to do anything ... awesome !"

Asked by rache1 2 years ago

Answered by david 1 year ago

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Trying to import Thunderbird email into a new computer isn't working - help!

Hi all, I've tried various solutions posted here to move my Thunderbird mail profile to a new hard drive/installation of Thunderbird, and nothing is working. I didn't ha… (read more)

Hi all,

I've tried various solutions posted here to move my Thunderbird mail profile to a new hard drive/installation of Thunderbird, and nothing is working. I didn't have the foresight to copy the entire Thunderbird folder out before my HD had to be replaced, and I just copied the individual mail folders inside the Profiles folder (which always worked in the past). Now, no matter where I past them inside the new installation (whether it's AppData > Roaming > Thunderbird > Profiles) or some variation thereof, I either get nothing upon launching TB, or I get empty folders where my emails used to be.

I'm desperate to recapture these emails - I launched a new business last year and all the track record of new accounts/links are in those emails. Can anyone help me? There used to be an add-on posted here but it was later posted that that, also, is now defunct. I also have about 15 years of old Eudora emails from my existing business that I rely on for a "paper trail" that I can't afford to lose.

If there is a repair utility I can buy, I'm willing to do that. I just need to know what to do here. Thanks for any help anyone can send my way.

Gail

Asked by gbergan 1 year ago

Answered by Matt 1 year ago

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Problem restoring addresses after computer crash and Thunderbird reinstall.

I copied my Thunderbird profile to a tape drive, went to troubleshooting, profile, open folder and pasted my .map files which were abook-1.map, abook-2.map through abook-… (read more)

I copied my Thunderbird profile to a tape drive, went to troubleshooting, profile, open folder and pasted my .map files which were abook-1.map, abook-2.map through abook-10. Restarted Thunderbird and files did not convert to .sqlite. How do I proceed to restore addresses?

Asked by jerryp1947 1 year ago

Answered by david 1 year ago

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moving Collections

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100… (read more)

Can't move Collections from my old phone to my new phone I have pressed sync BTW it still doesn't appear on the new phone. The photo is the two Collections containing 100 web addresses each on my old phone.

Asked by cyberdraccula 1 year ago

Answered by Paul 1 year ago

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using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (read more)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 year ago

Answered by James 1 year ago

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Missing address book and messages

I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved. thanks Rod Owen … (read more)

I have re-installed Windows 10, and Thunderbird. My address book information and messages are missing. Can these be found somewhere and saved.

thanks

Rod Owen

Asked by Rod Owen 1 year ago

Answered by Toad-Hall 1 year ago

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Daily prompt that "Thunderbird can't update to the latest version" but alredy running latest version

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as o… (read more)

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

  • Download and install from "Download Thunderbird" link in notice.
  • Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.

Asked by srshowers 1 year ago

Answered by christ1 1 year ago

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MBOX upload to inbox 2500 limit

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can … (read more)

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...

How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?

OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird

Asked by bartleygroupproperties 1 year ago

Answered by Stans 1 year ago

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Show All download opens about:downloads instead of Library

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list fro… (read more)

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list from the library. Is there any way to force Firefox to open the Library when I click on see all download please? Thanks

Asked by Nad 1 year ago

Answered by cor-el 1 year ago

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Update to foxfire and logins and passwords are gone and I cannot add them back in

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but … (read more)

Two day ago the update wiped out my logins and passwords but not bookmarks I added them from google but they do not save I have reinstalled current an past versions but it will not hold any logins or passwords in memory

[email removed from public]

Asked by jaysea5413 1 year ago

Answered by cor-el 1 year ago

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Can't get Gmail to install on Thunderbird

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up … (read more)

I have a Windows 11 original OS on my PC computer. I can install Thunderbird and it recognises my MS Hotmail Account and sets it up as normal. When I attempt to set up my gmail account I get the following error message: "Unable to log in at server. Probable wrong configuration, username or password." As far as I can tell all the details are correct. Anyone able to give me an idea how to get this working.

Asked by Bob's Laptop 1 year ago

Answered by Stans 1 year ago

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Address book empty after update to v91 - mab -> sqlite problem?

Hi, I had to update from an older version of TB to the latest due to the gmail security changes. I had an security/authentication issue that was brilliantly solved by a … (read more)

Hi,

I had to update from an older version of TB to the latest due to the gmail security changes. I had an security/authentication issue that was brilliantly solved by a contributor here.

I have now realised that the update caused another problem ... my address book is empty. I have been doing much searching and reading about this and it seems that the problem is that there was a failure to convert the old .mab address file to the new .sqlite address file that the newer TB version uses. What I could not really find is the definitive answer.

I do not have any .mab.bak files in my profile folder. I have:

  • abook.mab(44KB and filled with addresses)
  • abook.sqlite (256KB and filled with zeros)
  • history.mab (77KB and filled with addresses)
  • history.sqlite (256KB and filled with zeros)

From what I read, the option open to me is to downgrade TB (all the others appear to rely on the .mab.bak files), export the address book, upgrade TB again and then import the exported address book. What I'm hoping is that someone here know a simpler way in which I can get the new TB to convert or "see" the old .mab file.

Many thanks.

Asked by thegoodguy 1 year ago

Answered by david 1 year ago

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Upgrade is a downgrade!

Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's g… (read more)

Hi folks. I got a popup today advising me to upgrade Thunderbird to the newest version. I thought, "hey why not, I've been using Thunderbird for YEARS, I like it it's great"....so I did I can no longer connect either of my gmail accounts or my icloud account. Is this a known problem with the upgrade? If I wait a bit will "it fix itself"?

Any ideas?

Thanks!

Asked by Kelly 1 year ago

Answered by Googlethunderbird 1 year ago

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Data loss upon exact migration

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is… (read more)

I bought a new laptop because the old one died. Now I tried to transfer my TB data into the new computer. I managed to do it BUT... only one of my two MAIN folder data is there.

Last time I needed to do that when my laptop died it worked. Now despite me using the EXACT profile path/name (eg, C:\Users\XXX\AppData\Roaming\Thunderbird\Profiles\XXX) in TB's local directory at my new computer only one MAIN folder's data is present.

Does anyone know how to solve this issue?

Thank you!

Asked by fiona2u 1 year ago

Answered by fiona2u 1 year ago

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E-mails now going to new server, but with same e-mail address

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new se… (read more)

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new server. The e-mail address remains unchanged. I now want to set up an account on TB to access these e-mails. I've gone through the 'Add Mail Account' procedure, to the point where TB tells me 'incoming server already exists' and I can get no further. Do I need to delete the old account in TB and start again? I can do this, of course, but it means setting up a whole lot of preferences over again, which I'm hoping ot avoid.

Asked by ramasaig 1 year ago

Answered by Matt 1 year ago

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Thunderbird for Gmail

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In t… (read more)

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In the Mozilla support article "How to add your Gmail account to Thunderbird", it says that after configuring the account, "Thunderbird will download your existing messages and your Gmail will be ready to use." Will Thunderbird at that stage download every message in Gmail's inbox? My problem is that I have thousands of old messages in Gmail as have never accessed Gmail from my browser but from my email programs (Outlook Express, Win Liive Mail, Outlook) where I store messages in folders and delete whatever is not needed. If Thunderbird is, by default, going to download everything in Gmail, are there any options to limit this by date or any other criteria. Thank you for any help. Scotch

Asked by scotch196 1 year ago

Answered by Stans 1 year ago

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Copying the .thunderbird directory from old computer onto new computer no longer works.

Copying the .thunderbird directory from old computer onto new computer no longer works. Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbi… (read more)

Copying the .thunderbird directory from old computer onto new computer no longer works.

Following instruction here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer is not possible because nothing happens when I click at this point: "On your destination computer Locate the "Profile Folder" entry, then click Open Directory."

Thunderbird is a Flatpak 91.9.1 (64-bit) Thunderbird-flatpak - 1.0 on Fedora-36.

Asked by ChrisOfBristol 1 year ago

Answered by ChrisOfBristol 1 year ago

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Two computers with Thunderbird. Only one gets inbound POP messages. Why? How to fix?

Many years ago, I had two computers receiving email. Both received a copy of each email. I am attempting a move from my old Thunderbird (38.5.0 in Windows XP) to a new … (read more)

Many years ago, I had two computers receiving email. Both received a copy of each email.

I am attempting a move from my old Thunderbird (38.5.0 in Windows XP) to a new 98.9.1 in Linux Cinnamon Mint. I sent an email to the mailbox. It was received only by the new Tb. I shut down Tb and restarted it. I sent a second email. It was received only by my old Tb.

The server settings are: Check at startup, Check every 10 minutes, Automatically download, Leave messages on server, Until I delete them."

I can find no option to allow the email to be downloaded by two Linux versions of Thunderbird, though surely that must be routine for those who receive their email both on a computer and phone. I need a POP solution, since I can be away from either version of Tb for some time.

Help, please!

Asked by dukebright 1 year ago

Answered by Matt 1 year ago