Showing questions tagged: Show all questions

cannot install Firefox 124.0.2

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device speci… (read more)

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Asked by jdhersh 4 weeks ago

Last reply by zeroknight 3 weeks ago

Gmail will not authorize my 3 gmail accounts to set up in Thunderbird

Had to wipe old Win 11 due to corruption. When setting up from scratch, I use 3 gmail accounts. However when I downloaded Tbird, trying to set up myt 3 gmail account… (read more)

Had to wipe old Win 11 due to corruption. When setting up from scratch, I use 3 gmail accounts. However when I downloaded Tbird, trying to set up myt 3 gmail accounts, Gmail will NOT authorize Tbird. I have tried all advice that I've seen on forums and on YouTubes. None work. Contacting Gmail is impossible. Forums are not providing any solutions. Does anyone have a proven fix? I appreciate your help. Thank you.

Asked by Lars 4 months ago

Last reply by christ1 4 months ago

How to restore Thunderbird without a working copy

Hello - I think I may have lost all my old emails. Also, I cannot set up a new copy of Thunderbird because it tells my that my configuration does not match, and I must s… (read more)

Hello - I think I may have lost all my old emails. Also, I cannot set up a new copy of Thunderbird because it tells my that my configuration does not match, and I must supply the setting manually for imap and maybe other things - probably my settings for my local year-by-year archive since 1998 or thenabouts. Which I stupidly never made a copy of. I do have a copy of my latest default profile from 1st January 2024. Is there anyone who can help me, please ? Happy New Year from Sarah

Asked by sarahereira 4 months ago

Last reply by david 4 months ago

Unable to access my Gmail accounts

Since 'upgrading' to the Supernova version, I have multiplying problems. I have 3 gmail accounts, all of which I used to be able to access through Tbird. Nice and easy!… (read more)

Since 'upgrading' to the Supernova version, I have multiplying problems. I have 3 gmail accounts, all of which I used to be able to access through Tbird. Nice and easy! I use POP, not IMAP. Very soon after loading one of the 115 versions, I lost access to one of my accounts. That was some weeks ago now. I tried deleting the account from Tbird and then re-adding it. I got an error message from Google. I have tried it MANY times with the same result, and so can no longer access it via Tbird. I have needed to access direct online via Chrome and Gmail and copy to one of my other gmail accounts which Tbird DOES read OK. Now a second account is experiencing the same problem. I have not deleted it from Tbird, as I don't want the same fiasco again. BUT, every few minutes, as Tbird checks my emails, I get a login window which I complete – which produces the same Google error message. This means that Tbird no longer accesses THAT email account, either. I now have only one Gmail account that Tbird can access, and I am concerned that that one may also fail. I SHOULD PREFER TO REVERT TO THE TBIRD VERSION WHICH IMMEDIATELY PRECEDED THE FIRST 'SUPERNOVA'. As far as I can see, Supernova is a disaster. There are other minor frustrations with it, which were not there before. I have a LOT of information stored in many folders and sub-folders, which previous Tbird versions handled well. Supernova is still OK with them, but I want to be sure to preserve all that information if I need to delete Tbird in order to revert to an earlier (and therefore reliable!) version.

Asked by blackberrylane.co.uk 4 months ago

Last reply by sfhowes 4 months ago

Firefox

I have two Problems. 1st How do I delete a large number of unread and unwanted e-mails except one at a time? 2nd How do i arrange my e-mails in Date Received Order? … (read more)

I have two Problems. 1st How do I delete a large number of unread and unwanted e-mails except one at a time? 2nd How do i arrange my e-mails in Date Received Order?

Asked by atholmcgoldrick 5 months ago

Last reply by david 5 months ago

Restore from a Copied IMAP Folder

Good day, When moving email servers from Webmail to Zoho, I logged in to all the emails I wanted to backup/copy on my machine and made a copy of the IMAP folder. Fast fo… (read more)

Good day,

When moving email servers from Webmail to Zoho, I logged in to all the emails I wanted to backup/copy on my machine and made a copy of the IMAP folder. Fast forward, I want to restore/read from these legacy emails locally on Thunderbird on a different installation, and I'm finding it difficult.

I copied the folders back into the IMAP folder of the new machine but nothing happened.

I would appreciate help with this restoration.

Best,

~Ebinisa

Asked by Oluwapelumi Ebinisa 5 months ago

Last reply by Matt 5 months ago

Multirow toolbar gone after update to FF 115.5.0esr 64bit

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest versi… (read more)

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Asked by vesuvana 4 months ago

Last reply by cor-el 4 months ago

Moving from Portable TB to Installed version

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan … (read more)

I installed TB 115 portable to review it. I now have it all setup and configured to my liking. Now I want replace my installed v102 with the new portable ver. My plan is to upgrade to installed from 102 to 115.5.2 (same as portable). But what files/directories do I need to move to do this? I have the Installed ver on C: (Win10) and the portable on D: .

Road map please.

Asked by fulton1 4 months ago

Last reply by david 4 months ago

Firefox automatic updating

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you … (read more)

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you have something show up in the banner or toolbar that designates that an upload to Firefox is happening? Now, we all have to guess why Firefox is behaving slow and erratic, close and re-open, and check for version.

Asked by steveaaayyy 4 months ago

Last reply by user75936209463636981919672261829024851314 4 months ago

not downloading

One of my 3 emails is not downloading after not being on computer for 2 months.Other 2 work fine. On settings for that account the syn in the menu is not showing? Shows o… (read more)

One of my 3 emails is not downloading after not being on computer for 2 months.Other 2 work fine. On settings for that account the syn in the menu is not showing? Shows on the other two. On start up it downloaded messages but they don't show? Several had some malware that my antimalware took care of. Messaged downlload just fine on my phone for that account.

Asked by anderson15 4 months ago

Last reply by Matt 4 months ago

Thunderbird on new Windows Laptop

I have installed Thunderbird on a new (Windows 11) lap-top. When I get to "Account setup>>Set up existing email address", and enter my password, I get the response … (read more)

I have installed Thunderbird on a new (Windows 11) lap-top. When I get to "Account setup>>Set up existing email address", and enter my password, I get the response "Configuration found in Mozilla ISP database", but when I click "Done," there is a long hesitation on "Checking Password", and finally the message pops up "Unable to log in at server. Probably wrong configuration, username, or password." I know my username and password are correct. All configurations appear to match those on my old lap-top. Server is att.net.

I prefer Thunderbird for composing, reading, and replying to emails, and have a decade's worth filed and stored locally on an older lap-top, which I will want to import.

Asked by W Faze 3 months ago

Last reply by david 3 months ago

Thunderbird sending messages

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I ta… (read more)

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I talked to Spectrum and they said all my setting for output are correct. What do I do now? Tom L. "Tlally@nycap.rr.com"

Asked by Thomas Lally 3 months ago

Last reply by david 3 months ago