All Products Support Forum

If I install Firefox 124.0, will I have an opportunity to change the default tab order setting to "Tab Order" instead of "Recently Opened" before the browser messes up the order of my 100s of open tabs?

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

Hi - I deleted & reinstalled Firefox focus for IOS because I was unable to email myself articles from FF. Now, every time I open an email on my Protonmail app, instead of it opening in Safari, it opens in FF (where I have Safari turned off). What have I done? (lol) And could you please help?

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

I'm using Samsung Galaxy S24 Ultra. Is there a way to prevent Samsung Internet from changing my default browser from Firefox? This problem has recently cropped up. Some apps may have a link to a website in their menu. Even though I set Firefox to be the default, if I select one of those links, up pops the welcome screen for Samsung Internet. The default setting is now Samsung Internet again. It's quite annoying. I've posted to the Samsung community but haven't had a reply that works. I've tried everything that an experienced Android user would know, but nothing has worked. Thanks for any assistance!

tabs that i have open in incognito mode will close automatically. is there ANY way to change this, it's very very irritating. it seems to be an automatic "feature" with no setting to turn it off. i'd like to keep tabs open in incognito mode. thanks.

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

I want to add a shortcut to my Android home screen which deep links to a page within a site I use. However, the "Add to home screen" menu item I'm accustomed to using for this is missing.

It turns out that if the website in question is configured to be used as a "progressive web app", then "Add to home screen" is replaced by an "Install" menu item. For my situation, this is unhelpful, because the resulting home screen icon only links to the website's home page, not to the carefully selected URL that I want to deep link to.

SOLUTION

This can be worked around by turning on airplane mode first, then visiting the desired URL. The page, obviously, will not be found, but this causes the "Add to home screen" item to be reinstated. Use it, then turn off airplane mode again. Voilà!

When you clear browsing history why does it only clear the web site and not Cache & Cookies? I used to use Chrome, when you clear browsing history you also have the option to clear cache & cookies. Why doesn't FireFox do this? Also how do you find site ti clear cookies & Cache Thanks

Hi there

On some sites I use, their aps are next to useless as are their mobile sites. I want to be able to access the REAL websites but when I change the URL (e.g. change m.twitch.tv to just twitch.tv) it simply redirects to the mobile site again. How can I force it to show me the full web page instead please ?

Many thanks

Zoe