All Products Support Forum

For some reason, when I click email links on my new Android, they open in non-private mode, and I have to clear the history when I leave those sites.

Please provide instructions for automatically opening email links in private mode.

Thanks!

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

Hello Why getting a black mask and purple screen. I did not set private and security is in lower case and cant access. I want the normal screen with history that I can delete myself. Not sure if this is new or update caused this to change.thxs joseph

My Firefox keeps going into private browsing on its own. I deleted the app and cleared it and it’s done it again. When I go into settings there is no way for me to uncheck private browsing

Hello,

I am having an issue where my Firefox is displaying suggestions from sites I have visited only ever in private browsing mode. When I type a letter with this site, it appears as a “Firefox Suggested” search, not a Google search which I have already disabled. I have cleared my history, cleared my cache, reinstalled, done the same on all my devices, ensured I have no bookmarks or any remnants of the site visited, yet they remain visible on my phone. I am on Firefox for IOS, my IOS and Firefox are updated to the latest edition as of 04/11/2024. I am ensure what to do, as I really can’t allow this. Is there a way to turn this off, or is my only option to just switch back to Safari for the time being? Please let me know, as I need this turned off or to figure out how to clear this specific suggestion despite it being nowhere in my history, bookmarks, cache, downloads, or anywhere else.

do you already know, that firefox v115 on IOS does not close the tabs when you close itself? I also uninstalled and reinstalled Firefox. I have IOS 16.5.1 on Iphone 13 Pro Max with latest Firefox. Is there any solution?

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still can be displayed in private mode but not in regular search.

i want to be able to use mask on sites on my cell phone but i can't figure out how. and doesn't firefox have an actual online chat rather than only a community based resose syste,

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since I reinstalled it, I have had to constantly reclick all tabs both public and private at least 5 times a day because it disappears.

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research for any length of time when I may need to look at something other than my browser, say jump over to a Note or some other function not having to do with Firefox, when I return I find maybe an hour of research has automatically been closed and of course there is no record of that lost work. This function is really frustrating additionally it's tricky that a link to another site or page of information can cause the Firefox Browser to open the following tab in Private Mode, then automatically close when it becomes necessary to look at some other functions on my Android device, everything is wiped out gone lost no way to retrieve the info.

What ever happened to Lazarus, the app that always brought back lost work, private or otherwise? That was an excellent and very helpful tool. Is there some other way unknown to me where I can retrieve those closed private tabs, how do I stop the links from auto-opening privately, and I'd like to know how to stop private tabs from closing when I leave those tabs to focus on something other for a split second.

Please advise. Thank you.

On FF on my iphone, I can open multiple tabs in the privacy tab, go back to the normal tabs, and all the privacy tabs remain to check later. On my ipad however if I go back to the normal tabs, all of the privacy tabs are gone. I rarely need to close them all immediately, but often do want to go back to them, just keeping them saved for later.

It would be nice if the ipad was like the iphone in not immediately closing all tabs, though still keeping them locked away.