Showing questions tagged: Show all questions
  • Archived

how do i use mask in general and specifically on cell phone

i want to be able to use mask on sites on my cell phone but i can't figure out how. and doesn't firefox have an actual online chat rather than only a community based reso… (read more)

i want to be able to use mask on sites on my cell phone but i can't figure out how. and doesn't firefox have an actual online chat rather than only a community based resose syste,

Asked by calistus 1 year ago

Last reply by Paul 1 year ago

Tabs closing

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since… (read more)

My tabs keep crashing and every time I reopen Firefox I have to reclick all tabs, public and private. Last week, I had to delete the app because nothing worked. But since I reinstalled it, I have had to constantly reclick all tabs both public and private at least 5 times a day because it disappears.

Asked by Aaron Veysman 4 months ago

Last reply by Paul 4 months ago

  • Archived

purple theme switched to grey

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still … (read more)

I recently downloaded Firefox on my android and at first there was a purple background that has switched to grey after a few days without me changing it. The theme still can be displayed in private mode but not in regular search.

Asked by meepa1718 7 months ago

Last reply by Paul 7 months ago

  • Archived

Private Brwsing in IOS not working since v115

do you already know, that firefox v115 on IOS does not close the tabs when you close itself? I also uninstalled and reinstalled Firefox. I have IOS 16.5.1 on Iphone 13 Pr… (read more)

do you already know, that firefox v115 on IOS does not close the tabs when you close itself? I also uninstalled and reinstalled Firefox. I have IOS 16.5.1 on Iphone 13 Pro Max with latest Firefox. Is there any solution?

Asked by firefox2380 9 months ago

Last reply by Paul 9 months ago

Private Browsing History

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research f… (read more)

For some reason my browser occasionally jumps over to a private browsing tab and I may never realize Firefox has performed this action. I may continue with my research for any length of time when I may need to look at something other than my browser, say jump over to a Note or some other function not having to do with Firefox, when I return I find maybe an hour of research has automatically been closed and of course there is no record of that lost work. This function is really frustrating additionally it's tricky that a link to another site or page of information can cause the Firefox Browser to open the following tab in Private Mode, then automatically close when it becomes necessary to look at some other functions on my Android device, everything is wiped out gone lost no way to retrieve the info.

What ever happened to Lazarus, the app that always brought back lost work, private or otherwise? That was an excellent and very helpful tool. Is there some other way unknown to me where I can retrieve those closed private tabs, how do I stop the links from auto-opening privately, and I'd like to know how to stop private tabs from closing when I leave those tabs to focus on something other for a split second.

Please advise. Thank you.

Asked by Trevor 3 weeks ago

Last reply by Paul 3 weeks ago

  • Archived

[Suggestion] RE: privacy windows on ipad vs ios

On FF on my iphone, I can open multiple tabs in the privacy tab, go back to the normal tabs, and all the privacy tabs remain to check later. On my ipad however if I go ba… (read more)

On FF on my iphone, I can open multiple tabs in the privacy tab, go back to the normal tabs, and all the privacy tabs remain to check later. On my ipad however if I go back to the normal tabs, all of the privacy tabs are gone. I rarely need to close them all immediately, but often do want to go back to them, just keeping them saved for later.

It would be nice if the ipad was like the iphone in not immediately closing all tabs, though still keeping them locked away.

Asked by Kev 1 year ago

Last reply by Paul 1 year ago

Firefox STILL reverts to non-private browser despite settings

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozi… (read more)

In response to another of my now archived posts, Mozilla emailed me suggesting I update my version, which I had mentioned that I had done. So, to be clear to Firefox/Mozilla: my phone is completely up to date (iPhone 14 max pro), my Firefox app is completely up to date, all settings are properly set to default to and stay in private browsing mode.

In spite of this, after closing Firefox for a few hours or more, when opened, it reverts to NON private browser, thereby allowing more data collection…which is exactly what private mode is designed to limit.

I have posted this multiple times, and I think in different areas. I have replied to Firefox/Mozilla's email and forum responses that this continues to be an issue in spite of their commentary that they are “working on it.” This has been happening for over a year and does not happen on other browsers; and in spite of me having already done everything they have suggested to resolve this.

Others appear to have this issue. While I have changed to a competing browser, I still prefer Firefox and check back frequently, but there is no movement and there only seems to be limited lip-service from Firefox/mozilla.

Asked by snorg007 4 months ago

Last reply by snorg007 4 months ago

removing private browsing

I gotta ask... why isn't there a setting to remove private browsing on firefox? Now yeah sure it's free security but we got add ons for that. I've always felt like privat… (read more)

I gotta ask... why isn't there a setting to remove private browsing on firefox? Now yeah sure it's free security but we got add ons for that. I've always felt like private browsing and incognito stuff is just a way to go to pornhub feeling secured from criticism. That's why I quit Chrome (+ being able to watch YouTube with ads for free) so I gotta ask again... why isn't there a setting to remove private browsing on firefox?

Asked by BenjiTheHunterYT 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Archived

Firefox not function properly after recent update iPhone 12 mini

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active. Also,… (read more)

Since the most recent update, Firefox now does not close the private tabs on app closure as it should even though the button to say delete this is actually active.

Also, when listening to music through Soundcloud or Bandcamp or YouTube, even after the tab with the music is closed, the music continues to play. This has all started today and is highly frustrating. As is trying to find this feedback page! 45 minutes into trying to “get help” I finally found somewhere to write this problem out. (Though I doubt Mozilla are interested in fixing the issue, judging by the complete lack of customer support and their labyrinthine Help section which I have to say is NOT in any way helpful, just needlessly stressful).

Asked by ryver.stix 9 months ago

Last reply by fillips 9 months ago

  • Archived

Private Browsing history

On Android - Recently noticed that even when using Private Browsing and Quitting correctly my last sites visited will appear under Android, Settings, Notifications, Advan… (read more)

On Android - Recently noticed that even when using Private Browsing and Quitting correctly my last sites visited will appear under Android, Settings, Notifications, Advanced Settings, Notifications History, Firefox. Note that my Firefox Notifications are turned off.

Asked by Dana 1 year ago

Last reply by Dana 1 year ago

  • Locked
  • Archived

Firefox spontaneously reverts to non-private browser

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Trip… (read more)

Phone and Firefox up to date. This is NOT immediately after iOS update nor after a Firefox update. I have settings confirmed that should keep me in private browsing. Triple checked this. Even uninstalled and reinstalled Firefox and reestablished proper settings.

I’ll be browsing in a private browser, will re-open Firefox and SOMETIMES, not always, I’ll be in a non-private browser.

What gives??

Asked by snorg007 11 months ago

Last reply by Paul 11 months ago